First of all I love Rhinoshield cases! They have protected my phone from so many falls and bumps. I love that you can personalize your case and even order buttons to coordinate; they also offer a wide... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Regarding the product—specifically the clear case—I’m a bit disappointed with the advertised ‘ultra scratch resistance.’ Upon opening I noticed that the case has light scratches on the back. However,... See more
Company replied
Phone cases have this weird market where suppliers seem to think that durable has to equal masculine design. Rhinoshield was the only option I found that I could have a case that I actually like the... See more
Company replied
Amazing service and support. I accidentally dropped my device and a piece of the case broke off. Even though this type of damage isn’t normally covered under warranty, they still offered to send me a... See more
Company replied
Company details
Written by the company
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Contact info
United States
- support@service.rhinoshield.io
- www.rhinoshield.io
4.6
Excellent
1K reviews
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Warranty
The way of how the messages were send. It was not too professional what is a plus point because I felt like talking to a normal person and not some robot.
3 October 2025
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you like the interaction.
If you happen to have any questions, feel free to contact us.
Best Regards,
RHINOSHIELD Team
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you have a positive experience.
If you happen to have any questions, feel free to contact us.
Best Regards,
RHINOSHIELD Team
Reply from RHINOSHIELD USA
Hi,
Thank you for your feedback regarding our process.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We are happy to hear that you had a positive experience.
Best Regards,
Team RHINOSHIELD
Quality, warranty and customer support
Their phone cases are great and so is their warranty, After about 4-5 months of use I had a slightly loose bottom right corner but I believe that happened due to the amount of hard droppings it’s had. I contacted customer support late at night and they responded early in the morning amazing response time and to get a replacement and fill out your information was so easy it took no more than 2 minutes. 100% I’d recommend it to anyone looking for a good case
27 September 2025
Reply from RHINOSHIELD USA
Hi,
We are happy to hear about the whole positive experience.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We are happy to help!
Best Regards,
Team RHINOSHIELD
Hard to find cover. They got it and can customize.
My cell phone is hard to find covers for, but not only did Rhinoshield have it, they allowed me to customize it with any picture on the back. I love that.
17 September 2025
Reply from RHINOSHIELD USA
Hi,
We are glad that you are able to find protection for your phone.
If you happen to have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
I have been assisted by the same…
I have been assisted by the same customer service representative from years ago purchases and warranty issues. It is a rarity to be able to be assisted by the same service representative in today’s time, it must be a great company to work for. I am a very satisfied customer.
14 September 2025
Reply from RHINOSHIELD USA
Hi,
We're happy to hear that you're a satisfied customer!
We appreciate your positive feedback and are glad that you have consistently received assistance from the same representative. It's great to know you feel this reflects positively on our company.
Best Regards,
Team RHINOSHIELD
Excellent company
can't fault RHINOSHIELD, long time supporter from the kickstarter days always buy my cases from them too company leading with innovation
13 September 2025
Reply from RHINOSHIELD USA
Hi,
We appreciate your long-time support since our Kickstarter days!
It's great to have you as our customer.
Thanks for your feedback!
Best Regards,
Team RHINOSHIELD
Goes above and beyond for their…
Goes above and beyond for their customers. Fast communication too
19 September 2025
Reply from RHINOSHIELD USA
Hi,
We appreciate you taking the time to leave us this fantastic review!
We are happy to hear that you had a great experience.
Best Regards,
Team RHINOSHIELD
Very good service and still replace 1…
Very good service and still replace 1 new casing for me .
18 September 2025
Reply from RHINOSHIELD USA
Hi,
We are glad to be able to find a solution for you. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Super fast response and no hassle…
Super fast response and no hassle refund! I was pleasantly surprised. Thank you!
18 September 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you had a great experience.
We appreciate the feedback,
Best Regards,
Team RHINOSHIELD
Great
Customer support was able to help me almost right away, it took less than a day to solve 2 problems I had encountered, and without me having to ask they provided the resources I needed.
18 September 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that!
We appreciate the feedback as it helps us improve.
Best Regards,
Team RHINOSHIELD
Best Cases
Luna, a customer service assistant was really helpful. Overall cases are great. Better than Mous cases. Mous cases reduce quality but Rhinoshield keeps it up. Thanks!
18 September 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that you find the support and product to be satisfactory. We appreciate your support.
Best Regards,
Team RHINOSHIELD
Had a package that seemed stuck with…
Had a package that seemed stuck with the shipper. Shipper wasn't helpful in tracing the package location. Reached out to Rhino, who responded within 24 hours, collected some information and offered to reship the order at no cost.
No gas lighting, fast response.
14 September 2025
Reply from RHINOSHIELD USA
Hi,
Glad to hear that. We appreciate the comments on the experience.
Best Regards,
Team RHINOSHIELD
They are very communicative
Support is an understatement! They are great at what they do!
12 September 2025
Reply from RHINOSHIELD USA
Hi,
That's great to hear. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Great customer support and amazing integrity
A noticed a small notch (printing mistake) on the lip of my Aquastand bottle, sent them a photo and they immediately offered a replacement despite me not needing one. All of this was within 5 hours of sending a support ticket as well, I was in great care!
3 September 2025
Reply from RHINOSHIELD USA
Hi,
We are glad to hear the positive experience, and we appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We're happy to hear that we responded to your inquiry promptly.
We appreciate you taking the time to leave us feedback.
If you have any questions, feel free to contact us.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
We're happy to hear that our team was able to reply to you quickly and provide helpful service. Thank you for sharing your positive experience with us!
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Happy we could be of service and thanks for the positive review!
Best Regards,
Team RHINOSHIELD
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