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RepairDesk Reviews 

509
•
TrustScore 5 out of 5

4.9

Software Company
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Rated 5 out of 5 stars

We had a great experience working with RepairDesk. The system continues to improve and the new features they are rolling out are very promising for repair businesses like ours. Anushay was espe... See more

Rated 5 out of 5 stars

Varda recently spent a LONG time helping my store get our printer drivers set up so it would print our receipts properly. They went incredibly above and beyond, was patient when I got busy in store an... See more

Rated 5 out of 5 stars

Anushay has been a great help this morning, superb knowledge and patience of the software. My tills went down and she spent an hour on anydesk - she did not give up until the issue was resolved. 100%... See more

Rated 5 out of 5 stars

Moved to repair desk and it has been an easy transition. Anytime I have an issue Shahbaz has been able to help me get it situated or my account manager Aisha will assist me. They have taken time to fi... See more

Company details

  1. Software Company
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Payment Service

Written by the company

RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business.

Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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4.9

All reviews

(509)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy Transition to RepairDesk

Moved to repair desk and it has been an easy transition. Anytime I have an issue Shahbaz has been able to help me get it situated or my account manager Aisha will assist me. They have taken time to fix my issues as soon as they can and if I suggest a feature they have a forum to suggest it. Their development team also does take the advice which is very nice.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Best support

I recently had the opportunity to use RepairDesk.

What truly set my experience apart was the support I received from Shahbaz. He was incredibly knowledgeable and responsive, guiding me through the setup process and answering all my questions promptly. Shahbaz took the time to ensure that I understood every feature and how to utilize it effectively, which made a world of difference in my onboarding experience. His patience and expertise truly exemplified excellent customer service.

Overall, RepairDesk is a fantastic software solution for anyone looking to streamline their operations, and with exceptional support from team members like Shahbaz, it becomes an even better choice. I highly recommend RepairDesk to anyone in need of reliable and efficient management software!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Faisal, so helpful

Faisal was amazing. He was communicative and patient. He explained the issue and helped me resolve it immediately. Thank you.

10 January 2025
Unprompted review

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