Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more
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Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more
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Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more
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Company details
Information provided by various external sources
Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.
Remotes4u (UK) Retailers of Audio/Visual Remote Controls.
Written by the company
- We intend to provide value for money and always strive to provide excellent customer service.
- We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.
Fast free 1st class UK delivery as standard.
Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.
Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard.
We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.
Contact info
6 South Parade, DN1 2DY, Doncaster
- 01302 361444
- enquiries@remotes4u.co.uk
- www.remotes4u.co.uk
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivered on time and the remote…
Delivered on time and the remote control does everything I need it to do. Great!
10 March 2026
Reply from Remotes4u (UK)
We can’t thank you enough for the five-star rating!
Delivery really quick....and the…
Delivery really quick....and the product worked....Thank you.
9 March 2026
Reply from Remotes4u (UK)
Thank you so much for the glowing review!
Reply from Remotes4u (UK)
Your feedback is such a huge help to our growing business!
Recently purchased remote as on off…
Recently purchased remote as on off button on original stopped working. Excellent service and although buttons in different places on new remote and not same quality as original have no qualms about ordering from this company again.
14 March 2026
Unprompted review
Reply from Remotes4u (UK)
We are absolutely delighted that you had such a great experience!
Absolute fantastic company
Absolute fantastic company. Replied to my website chat quick. Very helpful. Ordered one day and it came the next. Just add batteries and it's good to go. And it has all the functions I needed.
11 March 2026
Unprompted review
Reply from Remotes4u (UK)
Thank you so much for the 5-star review!
Received the day after I ordered
Received the day after I ordered - I ordered in the morning. It's a rugged, solid-feeling device and the layout makes better sense than the original LG piece of rubbish that developed faulty buttons within a year-and-a-half. The printed out menu is useful. It took me a day or two to work out the subtitle function, but it's obvious when you think about it. I'm just old and slow.
4 March 2026
Reply from Remotes4u (UK)
We’re thrilled to hear you had a great experience!
Second remote purchased
This was the second remote I have purchased from Remotes4u, this one for my wife and it was delivered directly to her very quickly. She informed me that it works very well and it is a relief to use a remote which works quickly and accurately rather than one which has several functions which do not work properly.
2 March 2026
Reply from Remotes4u (UK)
Thank you for the wonderful rating!
Reply from Remotes4u (UK)
Thanks for the support! Reviews like this make our day!
Humas controller
The product was easy to purchase and delivery service was excellent and item was exactly what I ordered
3 March 2026
Reply from Remotes4u (UK)
Thank you for the feedback! We really appreciate it!
Excellent service
I can't fault the service provided in any way. The item arrived as promised on the next working day in perfect order
2 March 2026
Reply from Remotes4u (UK)
Thank you for choosing us and for taking the time to share your feedback!
Shocking. (UK) rubbish. Re selling faulty returned remote.
Shocking. Do not buy their (UK) remotes, they do not work and the (UK) customer service is appalling. How did they get their 3 five (UK) star reviews on their website? I already submitted mine, clearly telling me that I had, and it is not there, just three (UK) reviews, mine (UK) not included. They (UK) actually told me that they would not be able to re-sell their faulty (UK) remote knowing as they did that it had a (UK) issue, ie, not fit for purpose. Having returned it, they decided it was my fault and it worked (it did not) but that they could not (UK) post it back to me (my property not theirs) unless I paid for the (UK) postage, complaining that they would not be able to re-sell it as it had multiple (UK) scratches (it did not) un-concerned that it did not work and that it had been returned due to a known issue, namely that it did not work. This is the way that they operate, a (UK) disgrace. Do not buy their rip off remotes which do not work and they do everything that they can to try to wriggle out of it. Doubtless they will reply to this with (UK) slander which I will not be able to reply to, so they get the last word. Be warned, their (UK) remotes do not work. After waiting circa a week for an email from their (UK) technical support team, try troubleshooting by removing batteries and re inserting them, switch TV off at the mains and then turn on again after waiting five seconds which was worth waiting every (UK) day for. Unfortunately they (UK) say, and sadly I will have to pay for the (UK) postage to have them return it to me, just in case presumably they can manage to get some (UK) polish so they can wipe it up nicely enough to re - sell it which is their main (UK) concern.
5 March 2026
Unprompted review
Reply from Remotes4u (UK)
Hello,
I would like to make it abundantly clear that the remote was indeed returned to us in a completely poor condition, and after the 30-day return window, which violates our terms & conditions for refunds. It was damaged in multiple areas, scratched, and generally dirty. We have tried to resolve this matter calmly and as best we can, however lying about the item being returned to us in a good condition is not appreciated. If you would like proof of this, we are happy to send you an image. And, as we suggested before, you are welcome to have it returned if you pay the postage cost that was covered in your initial purchase and obviously is not now.
We apologise again for any inconvenience caused by this and hope we can settle on a reasonable resolution.
Remote arrived two days after purchase
Remote arrived two days after purchase. Popped in the batteries and it worked immediately. First class service. Perfect product.
2 March 2026
Unprompted review
Reply from Remotes4u (UK)
Hi, thank you for your positive feedback. We really appreciate it.
Fantastic at supplying obscure remotes
Excellent service in providing me with an obscure remote for an old crt at a good price. Works perfectly. Highly recommended.
27 February 2026
Reply from Remotes4u (UK)
Hello, thank you so much for your review. We're pleased to hear you're happy with the service.
Excellent!
Excellent service. Good price. Quick delivery. Very good quality and worked straight away. Would definitely recommend 👍
28 February 2026
Unprompted review
Reply from Remotes4u (UK)
Thank you very much for your review, we really appreciate it.
Excellent service, quality product.
Replacement remote control arrived very quickly, well packaged and worked straight out of the box, ( once we'd fitted batteries ).
23 February 2026
Reply from Remotes4u (UK)
Thank you for your review, we appreciate it.
Fantastic service
Fantastic service. Received remote within 3 days of ordering. Had a problem connecting at first, but spoke to Poppy Carter in the office who was really helpful in getting me connected. Great customer service.
24 February 2026
Reply from Remotes4u (UK)
Hi, thank you for your review. We're happy to hear you're pleased with the service.
Very straight forward
Very straight forward, ordered, delivered, Very satisfied thankyou 👍
24 February 2026
Reply from Remotes4u (UK)
Thank you for your review.
Gave them the model off the back of the…
Gave them the model off the back of the TV and looked on line. No if or maybe the remote that came was spot on in every way with every button in the same place Great service a pleasure doing buisness with them. Next day delivery at 1-pm. 100% recomended. Keith.
23 February 2026
Reply from Remotes4u (UK)
Hello, thank you so much for taking the time to leave a review. We really appreciate the positive feedback.
Reply from Remotes4u (UK)
Thank you for your review.
Reply from Remotes4u (UK)
Thank you for your leaving us a review.
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