Remotes4u (UK) Reviews 

11,442
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that remotes work perfectly straight out of the box, often without complicated setup. Many people appreciate the fast and efficient delivery service, with orders frequently arriving the next day. The overall service is described as excellent, and the website is highlighted for being clear and easy to navigate. However, some customers also noted receiving remotes that did not function correctly or were incorrect for their TV models. A few people mentioned issues where the device failed to work upon arrival or did not fully support all advertised functions.

What people talk about most

Product

Customers had positive experiences with product, often finding that items worked as expected and provided... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(11,442)

414 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to find the remote TV…

It was easy to find the remote TV controller l wanted

14 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer providing us with a great review, that is what we like to see, thanks from all the Remotes4u (UK) team.

Rated 5 out of 5 stars

Your Company was very efficient and the…

Your Company was very efficient and the product was as it says,Plus next day delivery ,
And the remote worked straight away after putting in New batteries no retuneing required,
Thank you for such a good service,

14 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer providing us with a great review, we do like to be efficient as possible, thanks for the great review from all us @Remotes4u (UK)

Rated 5 out of 5 stars

Great item

Fast delivery & item as described & works with no issues ( unlike some other cheaper versions from other sellers) would recommend & use again 😀

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We do and will always strive to provide value4service and the best quality remote controls available in UK at very sensible prices.

Rated 5 out of 5 stars

Quick delivery and at a good price

I ordered a Panasonic TXL32X20B Remote Control Alternative to replace the identical remote I bought from Remotes4u.co.uk 5 years ago (the arrow keys on the first one had stopped working properly after 5 years of moderate/heavy use, which is normal for this type of technology). Ordering was easy and quick - I ordered on a Sunday and it arrived 2 days later. Price was good too. The Panasonic original is no longer available but when it was (5 years ago) it cost 3 times the price of the alternative supplied by Remotes4u.co.uk. With the alternative you have to learn a new key layout but it soon becomes very familiar.

13 July 2026
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Reply from Remotes4u (UK)

Thank you so much for coming back to us, we do value customer loyalty and will always strive to provide value4service and the best quality remote controls available at very reasonable prices.

Rated 5 out of 5 stars

Great remote

Great remote - worked straight away on our tv.
Ordered one day and received it the next.
Would definitely recommend.

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always appreciate great reviews from our great customers, best wishes from all the team @Remotes4u (UK)

Rated 5 out of 5 stars

Got what I wanted,easy to find and…

Got what I wanted,easy to find and delivered quickly. All well done Thank you

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always aim to please all our customers, we're so glad you got what wanted. Best wishes from all the team @Remotes4u (UK).

Rated 5 out of 5 stars
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to be the quickest it keeps us going and our remotes should be th easiest most user friendliest in the UK!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

What a great service

What a great service! Type in your model number. Select a great value replacement remote. Receive it the next day and use it straight out the box. Don't bother with the hassle of the universal ones. Going through endless number codes. This is 100% hassle free. Highly recommended.

7 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to achieve Greatness it keeps us driven!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Faltless next day delivery as promised…

Faltless next day delivery as promised unit works well

8 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Faltless to the point of perfection is our aim!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Great company easy to find right remote…

Great company easy to find right remote and fast delivery

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you that's great, we appreciate you taking the time to type this review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Fast delivery

Easy to order, fast delivery and remote works. Very pleased, I will definitely recommend.

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another pleased customer, we appreciate you taking the time to type this review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

The advert guaranteed that the new remote would work without any setting-up, and it did! …Straight forward transaction

The advert guaranteed that the new remote would work without any prior setting-up, and it did! Delivery was incredibly rapid. Faultless experience.

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide.
Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your great review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Perfect replacement and delivered next…

Perfect replacement and delivered next day

3 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your Perfect review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Exceptional

Exceptional

2 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your Exceptional review, this is very much appreciated by all of us at www.remotes4u.co.uk

Very concise and to the point.

Rated 4 out of 5 stars

A quick response

A quick response. Good website, easy to order.
The remote does switch on my tv which I wanted, but doesn't work the incorporated dvd, despite having used the TV model number

1 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk
We will ask our suppliers to come with a solution at some point in the future.

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