Great customer service - very helpful and friendly. Only issue would be out of stock item that took a long time to be delivered. Would order again though.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was interested in some products, visited website and was able to get further information about them . Then I went ahead and placed the order. Now waiting for my parcel . Hassle free experience and I... See more
Company replied
INNO-DERMA Skin Repair & INNO-DERMA Soft Cleanser, being using these products for years now and still really happy. Quick and easy to reorder products from Reliable Medicare ltd. Excellent comms and... See more
Company replied
Although I am nowadays a retired Professional Healthcare Practitioner, I still use these products (for myself), and find the quality and the service from R.M Ltd still the best. I would not go to any... See more
Company replied
Company details
About Reliable Medicare LTD
Written by the company
Welcome to Reliable Medicare✨
Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency.
We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products.
At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
Free Shipping!
All UK orders enjoy free shipping if you order over £100!
Get reliable and fast shipping after order confirmed
Contact info
Suite B, 1st Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, United Kingdom
- 01216222212
- info@reliablemedicare.co.uk
- www.reliablemedicare.co.uk
Up to 80% sales!
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Reliable Medicare LTD
Thank you for your review!
We’re glad to hear you’re happy with the product. Your support means a lot to us, please do no hesitate to reach out - we’re always here to help.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you very much for your review.
We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team.
Your support truly means a lot to us, and we look forward to assisting you again in the future.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your kind feedback!
We’re really pleased to hear that you’re happy with both the quality of our products and our delivery service.
We appreciate your support and look forward to serving you again soon.
- Reliable Medicare Team
Don’t understand how you don’t accept…
Don’t understand how you don’t accept credit cards as a form of payment for international orders. Super sketchy.
14 April 2026
Reply from Reliable Medicare LTD
Thank you for your feedback.
Our bank transfer option is specifically available for customers in the United States due to the way our current payment system is set up for international transactions.
We have been operating for over 15 years and are proud to have a large base of loyal, satisfied customers around the world, including many in the U.S. who regularly use bank transfer and are happy with this service.
That said, we’re sorry to hear that this has caused you concern. Our team is always available and happy to answer any questions to help make the process as clear and comfortable as possible.
- Reliable Medicare Team
Excellent service
Excellent service, very professional and reliable. Everything was smooth and well-organized — highly recommended!
7 April 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful review!
We’re delighted to hear that you found our service professional, reliable, and well-organised. It’s great to know everything went smoothly for you.
We truly appreciate your recommendation and appreciate you taking the time to share your experience.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for sharing your experience with us!
We’re really pleased to hear you found our service reliable, fast, and efficient- that’s exactly what we aim for.
We appreciate your support and look forward to working with you again soon.
- Reliable Medicare Team
Been prompt
13 April 2026
Reply from Reliable Medicare LTD
Thank you for your review! We’re glad to hear you’re happy with the prompt service. We appreciate your support and trust in us.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your great feedback.
We’re delighted to hear you found our service excellent - it’s always our goal to provide the best experience possible.
We appreciate your support and look forward to serving you again soon.
- Reliable Medicare Team
The product I bought it worked as per…
The product I bought it worked as per the process required.
15 March 2026
Reply from Reliable Medicare LTD
Thank you for your feedback! We’re really pleased to hear that the product worked as expected and followed the intended process.
Your support means a lot to us.
- Reliable Medicare Team
When I place my order it is delivered…
When I place my order it is delivered fast and with care
3 April 2026
Reply from Reliable Medicare LTD
Thank you for taking the time to share your experience! We are glad you found our service smooth. Our team always handles orders with care and truly values all our customers. We look forward to supporting you again in the near future.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your great feedback! We’re really pleased to hear that you’re impressed with the quick delivery and the quality of our products. Our team looks forward to supporting you again in the near future.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your 5-star review! We’re thrilled to hear that you’re happy with the top-quality products and prompt delivery. Our team always strives to be reliable throughout all aspects of our service.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your amazing feedback! We are happy to hear that our service and products remain consistently good. Your support means a lot, and we look forward to continuing to provide you with the same positive experience.
- Reliable Medicare Team
Amazing service 👍❤️
9 April 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful review! We are thrilled to hear that you love our service - our team always values your feedback and trust in us.
- Reliable Medicare Team
I am pleased to confirm that the item…
I am pleased to confirm that the item arrived promptly and without any complications, and it fully met my expectations.
1 April 2026
Reply from Reliable Medicare LTD
Thank you for sharing your experience with us. We are pleased your order arrived in a timely and smooth fashion. Our team are happy to hear the product met your expectations and look forward to supporting you in the future.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your great review. Our team strives to provide top-quality, legitimate products at fair prices. Your trust and support means a lot to us.
- Reliable Medicare Team
"The Cosmelan 1 peel didn’t work
Since the purchase turned out to be unsuccessful, the service rating doesn’t matter at all — the experience was ruined by the product (Cosmelan 1-2).
31 March 2026
Reply from Reliable Medicare LTD
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Mesoestetic Cosmelan Pack didn’t meet your expectations.
The treatment works progressively as part of a full protocol, usually including follow-up care (such as Cosmelan 2 and strict aftercare), and results can vary depending on skin type and condition. Even if you have used the product before, your skin may respond differently when using it again.
We understand how disappointing it can be not to see the results you expected. We always recommend researching the correct application methods for all products to ensure optimal quality and results.
Our team is always here to support you, and you’re more than welcome to reach out via WhatsApp, email, or live chat.
- Reliable Medicare Team
Items are very high quality
Items are very high quality, they arrive quickly, even Internationally and customer service is amazing !
27 March 2026
Reply from Reliable Medicare LTD
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with the quality of our products, our fast international delivery, and our customer service. Your kind words truly mean a lot to us.
We really appreciate your support and look forward to serving you again soon.
- Reliable Medicare Team
not the greatest experience the cream…
not the greatest experience the cream was very dry and when I try to get in touch with someone they said send it back which I have to pay my own postage. I don’t think so. I will have to order again. for the quality and faulty product, they won’t even do a free returns. You have to spend from your own pocket put something which is not good at their end.
3 April 2026
Reply from Reliable Medicare LTD
Thank you for your feedback.
We note that our team promptly reviewed your case and suggested the most efficient method to provide you with a replacement. We appreciate your thoughts and are open to discussing alternative options to resolve this.
Please feel free to reply to our email, and we’ll be more than happy to support you. Our team looks forward to resolving this.
- Reliable Medicare Team
Efficient,authentic and professional
Although I am nowadays a retired Professional Healthcare Practitioner, I still use these products (for myself), and find the quality and the service from R.M Ltd still the best. I would not go to any other company to purchase these products - always happy with their kind consideration to my needs too.
26 March 2026
Reply from Reliable Medicare LTD
Thank you so much for your thoughtful and kind feedback.
We’re truly appreciate your continued trust, especially given your professional background. It means a great deal to us that you value both the quality of our products and the level of service we provide.
We look forward to continuing to meet your needs in the future.
- Reliable Medicare Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.