We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brillian... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.
Regent Holidays
Written by the company

- Over 45 years experience
- Knowledgeable & experienced Travel Specialists
- Tailor-made holidays & small group tours
- British Travel Awards Winner 2017
Contact info
6th Floor, Colston Tower, Colston Street, BS1 4XE, Bristol, United Kingdom
- 020 7666 1244
- regent@regentholidays.co.uk
- www.regent-holidays.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Göta Canal boat Trip
Everything went smoothly. Great hotels. 4 day trip on Göta canal was a Dream come true. Lovely memories.

Reply from Regent Holidays
Went to Uzbekistan
Went to Uzbekistan (11 days). had 3 great guides, good hotels. transport (fast trains) was excellent and hassle free. All organized well by Regent

Reply from Regent Holidays
Travel itinerary’s and timings worked…
Travel itinerary’s and timings worked well. All hotels excellent but Hotel Justus Riga is not 4 star, a 3 star at best, although all reception staff very helpful. Fantastic experience seeing the Baltic capitals. Helsinki is very, very expensive. Good advice from Regent that two nights there was enough, as we originally planned three nights.

Reply from Regent Holidays
Fjords, mountains, quiet, snow (even in May...)
Great to travel in Norway, Lofoten and Vesteralen, stunning scenery and wildlife - elk, reindeer, arctic hares, golden eagles, sea eagles, mergansers - all just from the roadside or short hikes. Mostly good hotels, eating out is fiendishly expensive but very good (and of course fish-based! (we weren't eating whale which was fairly widely available)). Peter from Regent was very responsive in sorting out the single hotel issue. We didn't know that our last day was a "red day" public holiday when nearly everything (including most shops and restaurants) is completely closed!

Reply from Regent Holidays
great experiences but tainted by the cost.
great experiences, Japan organised by OKU was excellent, and four weeks in Korea gave us plenty of opportunity to get to know the country and culture. Knowing what i know now i feel that a lot of the tour could be organised personally, and there is a feeling that we overpaid for what we got.

Reply from Regent Holidays
Kazakhstan and Kyrgyzstan for the over-eighties…
We (two women in their 80s!) have just returned from a trip to Kazakhstan and Kyrgyzstan. This was our third trip with Regent Holidays and, like our other two holidays, it didn’t disappoint. All the arrangements worked perfectly and our driver/guide couldn’t have been more helpful. Carl Meadows, our Regent specialist, enabled us to put together a
‘trip of a lifetime’. Thank you Regent - we will be back!

Reply from Regent Holidays
Fantastic
Fantastic. Holiday was amazing and unique. Regent were really responsive and on hand to help when our flight got diverted. The hotels were wonderful as well. A really special holiday.

Reply from Regent Holidays
Excellent Polish holiday
We very much enjoyed our holiday travelling around Western Poland by train. The 6 cities were all beautiful and interesting and the train arrangements were faultless. The hotels were stylish, central and comfortable. Much recommended.

Reply from Regent Holidays
A very efficient company
A very efficient company when booking holidays that need more of an experienced hand involved. Always answered any questions and staff very friendly

Reply from Regent Holidays
Great holiday with Regent
Great service, great itinerary, great accomodation

Reply from Regent Holidays
Just amazed that we had a tour guide exclusively.
Just amazed that we had a tour guide who used a car to show us parts of Slovenia for a week. So easy to go at our pace and hear all the stories without being in a group.

Reply from Regent Holidays
There is a reason this is the second…
There is a reason this is the second time we've used Regent Holidays; the first time was excellent. This second, a trip through the Balkans, was to the same standard, everything planned and arranged for us, we only had to enjoy the experience. There are reasons we'll be using Regent Holidays for future trips - our previous two.

Reply from Regent Holidays
Unknown Azerbaijan and Nakchivan
Another wonderful trip with Regent this time to Azerbaijan and Nakchivan. We packed so much in with wonderful scenery, historic buildings, good food etc in this little known and visited country. Nakchivan is an autonomous region bordered by Armenia, Iran and Turkey so we flew in and out for 3 days, well worth going with very few visitors, their loss!

Reply from Regent Holidays
Fabulous trip to Norway including Constitution Day
Having decided quite last minute to book a trip to sample a few parts of Norway and always being used to arranging everything ourselves we decided to use a tour operator and chose Regent. This was based on the brochure/website information and to be honest mainly the knowledge and response of the adviser from the first call. Overall very impressed with the offer, service, ability to respond to alternative requests, first class arrangements, information provided and quality of travel/hotels/excursions. In addition keeping in touch whilst we were away and checking things were in place following a slight change with arrangements from a 3rd party demonstrated a very professional approach and attention to detail. Having had wall to wall sunshine for a week, even in Bergen, and finishing the week celebrating Norway's Constitution Day made it an unforgettable experience. Will definitely use Regent again and recommend to others.

Reply from Regent Holidays
Uzbeckistan April/May group tour
As always, Regent's organisation, knowledge attention to detail and itinerary second to none, we've used them for decades an will continue to do so.

Reply from Regent Holidays
Exploring Montenegro
Our week exploring Montenegro was wonderful: the scenery is stunning and the people warm and welcoming. Regent organised everything so that we could enjoy every moment.

Reply from Regent Holidays
Great Holiday
Our holiday to Scandinavian capitals was excellent in every way.
Regent selected first class hotels in perfect locations close to rail stations and all main sights.
All tickets and connections worked like clockwork.
Whole experience stress free thanks to Regents arrangements and itinerary.

Reply from Regent Holidays
Fantastic tour of Nepal and Bhutan
Fantastic tour of Nepal and Bhutan. UK staff were very helpful and responsive. Trekking guides were excellent and the tour included many memorable highlights.

Reply from Regent Holidays
Twelve days in Albania
Twelve days in Albania that included 4 nights in Tirana, 3 nights in Berat and 4 nights in Durres. First time in country and certainly not sorry. Both Tirana and Berat are interesting, worth exploring and rewarding. Durres, a seaside resort is in the process of development or improvement to the seashore/beach with lorries and cranes operating all day within metres of loungers but there is evidence that when complete this will be just like any other popular beach resort.
The city centre, some distance away is not unlike other commercial and business cities but with some worthwhile antiquities such as the amphitheatre. The cost of meals is unbelievably low and the people most helpful and friendly. Arrangements went perfectly with reassuring messages about upcoming transport times etc. BUT with one serious exception.
HOTEL COLOMBO, in Berat where we were told there was a spa centre and swimming pool on site for payment as and when used. These facilities were all closed and we were advised by the hotel that they are only available for guests to use between June and September and that this information has been made known to all agents; however, it was not made known to us; on the contrary, we were specifically told "there is a spa centre on site with swimming pool and saunas and Gym".

Reply from Regent Holidays
Beautiful Iceland
Just returned from Iceland 1 week self drive. Beautiful country with lots to see and do. Particularly recommend the glacier hike and the snorkelling in the tectonic plates.
Marked down 1 star as the route plan wasn't completely logical and Reykjavik hotel could have been a better standard. That said overall Regent did a good job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







