Red Gorilla Reviews 

140
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the products for their quality, robustness, and suitability for purpose, often recommending them to others. Many people also highlight the excellent service and quick delivery, noting that items arrive promptly and in good condition. The company's swift action in resolving any initial issues, such as courier problems, further impresses consumers. However, some customers also noted specific concerns regarding product design and durability. Reviewers mentioned issues with certain products cracking, not being robust enough for heavier use, or having design flaws. Additionally, a few people experienced initial delivery delays or received items with minor packaging damage.

What people talk about most

Product

Consumers find product to be positive, with many reviewers happily recommending them and praising their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Quality

People report positive experiences with product quality, noting that many items are well-made, strong, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

Excellant customer service! Harriet and Helen were most helpful. Great products, use loads of them. Highly recommend. Thank you so much

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more


Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(140)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Delivered on time as promised. We had a small issue with one of the items delivered and it was replaced the following day. Perfect , thank you.

24 November 2023
Rated 5 out of 5 stars

Great Service

Too early to review the 38 litre buckets I bought but in my experience the handles on similar buckets break very quickly so I am hopeful these buckets will last longer. The handles certainly look stronger than the ones on buckets I have bought cheaper at builders merchants so here’s hoping.
I can review the service however, 6 buckets ordered Tuesday evening arrived Thursday lunchtime with Evri for a delivery charge of under £3. Great service.

1 November 2023
Rated 3 out of 5 stars

As good as TrubTrug?

While TrubTrug may now be rebranded as Red Gorilla, I am not convinced that they have the same material composition. They "feel" slightly different - more plasticy and less rubbery. Time will tell if they are as durable.
Having said that, they arrived on time, intact with appropriately minimal packaging.

27 October 2023
Rated 4 out of 5 stars

I ordered seven of the Gorilla tubs

I ordered seven of the Gorilla tubs, such a lovely selection of colours and sizes. The only issue was that I was sent a 26 litre sky blue colour when I ordered the purple one. The lady I spoke to I believe was going to organise a swap but for one tub I didn’t feel it was worth it and the sky blue colour was acceptable.

29 September 2023

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