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Red Gorilla Reviews 

140
•
TrustScore 4.5 out of 5

4.7

Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the products for their quality, robustness, and suitability for purpose, often recommending them to others. Many people also highlight the excellent service and quick delivery, noting that items arrive promptly and in good condition. The company's swift action in resolving any initial issues, such as courier problems, further impresses consumers. However, some customers also noted specific concerns regarding product design and durability. Reviewers mentioned issues with certain products cracking, not being robust enough for heavier use, or having design flaws. Additionally, a few people experienced initial delivery delays or received items with minor packaging damage.

What people talk about most

Product

Consumers find product to be positive, with many reviewers happily recommending them and praising their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Quality

People report positive experiences with product quality, noting that many items are well-made, strong, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

Excellant customer service! Harriet and Helen were most helpful. Great products, use loads of them. Highly recommend. Thank you so much

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more

Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(140)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Good

Good, quick service.

26 March 2024
Red Gorilla logo

Reply from Red Gorilla

We’re pleased you are happy with our service and hope to see you again soon. Thanks for your review!

Rated 5 out of 5 stars

I love this product

I love this product! Being a horse owner with health issues I struggle with heavy items but this is brilliant,my second one I have bought,not as much bending down either

26 January 2024
Rated 5 out of 5 stars

Excellent product

Excellent product, good quality, easy to use website, fairly priced and swift delivery. First class company.

25 January 2024
Rated 1 out of 5 stars

BUYER BEWARE SCAM COMPANY

BUYER BEWARE SCAM COMPANY

I ordered a long handled brush and pan set x 10 for many friends. I bought them on a Thursday and there’s me waiting for a dispatch which never came. I’m looking out for couriers as there’s no tracking. The Tuesday that followed the Thursday 5 days later. This disgusting company out of the blue send me a refund and put the item price up a ridiculous amount!!!! 😡😡😡😡
I emailed them back right away to ask what they think they’re playing at etc with no reply to no surprise 😡😡😡😡
They’re clearly a scam fraud selling and acting company!!!!
Do not spend a penny with them!!!!

18 January 2024
Unprompted review

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