Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always as described... Fees are getting up there though. Recharge, please consider allowing people to purchase multiple items with a single fee.. Otherwise great company
Company replied
Still missing the possibility to get loyalty rewards when buying to get free gift cards. Other ways good and fast service that you can be trusted
Company replied
Very expensive more than $3 on top of the cost of the actual paysafe card. Competitor prices are much cheaper
Company replied
Company details
About Recharge.com
Written by the company
Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple.
recharge.com
Your one-stop-shop for call credit, prepaid credit, gift cards and so much more
Written by the company
- Looking for support? Get in touch ⬇️
- Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
- Simple
- Easy to use: Buy & send codes your way, receive them within 30 seconds.
- Convenient
- A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
- Secure
- Trusted by millions | +5 million happy customers around the globe (and counting).
We’re working hard on making it easy to support others safely, all over the world
It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.
Contact info
Netherlands
- support@recharge.com
- www.recharge.com
3.8
Great
95K reviews
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Not properly simple to use
20 April 2026
Reply from Recharge.com
Hello,
We are sorry to hear that you found our service difficult to navigate. We strive to make the process of buying digital credit as quick and easy as possible, so it is disappointing to know we missed the mark for you.
We are always looking for ways to improve our user interface and simplify the checkout process. Whether it was a specific step in the payment process or finding the right product, we would value any feedback you have on what exactly felt complicated.
Recharge.com
Purchased an Apple gift card for the…
Purchased an Apple gift card for the wrong country as I was on a VPN. They wouldn't refund wasted 50 pounds!!!!
17 April 2026
Reply from Recharge.com
Thank you for sharing your experience. We're sorry to hear about the inconvenience you've encountered. As a digital company we strongly caution against the use of VPN's as this could interfere with our service and potentially lead to such issues. Regarding refunds, while we understand your disappointment, our policy on gift cards is strict due to their nature. We encourage you to get in touch with our Customer Service for further assistance in matters such as this. We're continuously working on improving our services and your feedback is valuable to us. Kind regards, Recharge.com
I am EXHAUSTED!
I have never personally dealt with this company, but my bank account has been hacked about 6 times because they sell these gift cards which are one of the number one ways to scam and steal money from people. No emails, no texts, no verification tar the person buying it is the owner of the card/bank account they're hacking. You are literally giving away gift cards (which is $$$) to total stranger with absolutely NO identifiers, codes, etc. You need to rethink your business model and think about innocent people like me who keeps getting hacked through YOUR company! The has to repeatedly shut down my debit card, call the fraud dept, go get a new card, then add it to all automated billing, etc. Do better!
17 April 2026
Unprompted review
Reply from Recharge.com
Hello,
Our records show that every single payment attempt made under your name has been refused by your card issuer, so no funds were ever taken by Recharge.com.
Far from having "no verification," we have a rigorous payment verification process specifically designed to prevent the exact fraud you are describing. It is this very system that protected your account by blocking these attempts. If your bank details have been compromised six times, the security breach is occurring elsewhere, and scammers are simply attempting to use our platform—unsuccessfully—to cash out.
We strongly suggest you contact our support team directly to provide further details so we can assist you in blacklisting your information from our system entirely. Furthermore, we highly recommend you investigate how your sensitive card data is being consistently leaked, as our platform has successfully blocked every attempt made with your details.
Recharge.com
never use or trust this website it is a…
never use or trust this website it is a scam they will take your money and then have little too no way of contacting them reading through all of their website nothing is clear or helpful even after downloading the app i received nothing i paid for after the money came out of my bank instantly this is a scam please set up to steal your money
18 April 2026
Unprompted review
Reply from Recharge.com
Hello,
We are sorry to hear that you have been caught in a situation involving a scam, but we must be very clear: Recharge.com has never promised you a refund. If someone told you that a refund was guaranteed, those promises came from the scammer who was trying to manipulate you, not from us.
We have verified that the products you purchased were delivered successfully and were completely valid. Because these are digital products that were delivered as requested, we cannot offer a refund once the codes have been sent. Our website and app function as a legitimate retail platform, and while scammers may try to direct victims to use our service to buy gift cards, we have no part in their fraudulent activities.
We are a legitimate company, and once the product is delivered to the customer, the transaction is complete. We strongly urge you to be cautious and never purchase codes for someone you do not know personally, as scammers often use these valid products to steal funds.
Recharge.com
Reply from Recharge.com
We're thrilled to hear you found our service easy to use and quick, it's exactly what we're aiming for! Thank you for the fantastic 5-star review! 🎉😄 Kind regards, Recharge.com
Always easy to complete task
19 April 2026
Reply from Recharge.com
Thank you for your glowing review! We love hearing that your experience with Recharge.com is a breeze. Enjoy the convenience and keep topping up! 😄✨ Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your 5-star review! We're thrilled to hear that you found our transaction process speedy. We always aim to deliver top-quality service swiftly for our valuable customers, just like you! ⚡️ Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our process. Your satisfaction is our priority, and we aim to make every transaction as smooth and effortless as possible! ✨ Kind regards, Recharge.com
Great service
29 June 2025
Reply from Recharge.com
We're thrilled to hear you had a great experience with our service! We're always here to make your digital purchases as smooth as possible. Thank you for the 5-star review! 🎉😄 Kind regards, Recharge.com
Excellent & quick service.
20 April 2026
Reply from Recharge.com
Thank you so much for your glowing review! We're delighted that you're happy with our service. We always aim for efficiency, so it's fantastic to hear that we hit the mark for you. We hope to serve you again soon! ⚡️😄 Kind regards, Recharge.com
Reply from Recharge.com
Thanks for the 5-star review! We're thrilled to hear that you found our top-up service easy and amazing to use. We aim to make the process as user-friendly as possible, and your feedback confirms we're on the right track! ⚡️✨ Kind regards, Recharge.com
Fast efficient service.
18 April 2026
Reply from Recharge.com
Thank you for your 5-star review! We're thrilled to hear that you found our service fast and efficient. That's exactly what we aim for! ⚡️😄 Spark more joy in your digital life with us again soon. Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your feedback! We're glad to hear you're satisfied with our service. We're always working on providing the best deals and promotions for our valued customers like you. Keep an eye on our website and your email inbox for future updates. Your satisfaction is our priority! 🎉 Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your 5-star review! We're so glad you found our service quick and easy. That's exactly what we aim for! ⚡️😄 Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your amazing 5-star review! We're thrilled to hear that you found our app easy to navigate and enjoyed the instant delivery. Your feedback greatly supports our commitment to deliver a hassle-free experience to all customers. If you have any suggestions or need any assistance in the future, don't hesitate to reach out. Kind regards, Recharge.com
Reply from Recharge.com
We're thrilled to hear that your experience with Recharge.com was smooth and speedy! Thank you for the fantastic 5-star review. We strive to provide our customers with a seamless and efficient service. Enjoy your digital products! ⚡️😄 Kind regards, Recharge.com
Reply from Recharge.com
Hello Geoff,
We're truly sorry to hear that you didn't receive the credit on your phone as expected. We understand how frustrating that can be. We'd like to suggest you get in touch with our customer service team directly. They'll be able to assist and dive further into this issue. You can reach them through the "Help" section on our website.
Kind regards,
Recharge.com
I use the top up service monthly for my…
I use the top up service monthly for my husband who works away, very handy to be able to top up
20 April 2026
Reply from Recharge.com
Thank you for the 5-star review! We're thrilled to hear that our top-up service is making things a bit easier for you and your husband. We'll keep working hard to provide valuable services to our customers. Keep topping up! 💳✨ Kind regards, Recharge.com
Very easy to do business wity you!
19 April 2026
Reply from Recharge.com
Thank you so much for the positive feedback! We're thrilled to hear that you found doing business with us easy. We aim to provide a seamless experience for our customers! 😄✨ Kind regards, Recharge.com
Super rast and ok
18 April 2026
Reply from Recharge.com
We appreciate your awesome feedback! We're always here to provide a fast and reliable service. ⚡️😄 Kind regards, Recharge.com
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