Rebecca's Jewellers Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the en... See more

Rated 5 out of 5 stars

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give... See more

Company replied

Rated 5 out of 5 stars

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop. Special “Thank You” to Alma for her attention and care for what l exact... See more

Company replied

Rated 5 out of 5 stars

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice t... See more

Company replied

Company details

  1. Watch Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewelry Appraiser
  6. Jewelry Store
  7. Watch Repair Service

Information provided by various external sources

Second Hand Rolex watches and Diamond Jewellery specialists, Rebecca's Jewellers are an independent family run business with an international reputation for service and quality. Our shop on Lord Street in Southport was established in 1973 by Rebecca and was joined by her son Adrie in 1975.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

faultless!

I wanted to buy a pre owned Rolex as a gift for my wife but I have never had an expensive watch so I was nervous of the many offers on the web for obvious reasons. A bit of searching and I came across Rebecca's. I was re-assured by their physical presence on a recognised 'high street.' I was also re-assured that the photo's are of the actual watches for sale and not just generic photos. Still a bit hesitant, I then spoke to the store about their 7 day return policy which they explained clearly so I went ahead and ordered my choice. It arrived within 48 hours and I was very pleased with it, especially its great condition. It was a bit tight round the wrist but rather than post back, I decided to visit the store in person to get some additional links fitted. We live about an hour away but as soon as we saw the range on display, I was a bit worried my wife would want an immediate upgrade! Thankfully she stuck with my choice (!) and I was very pleased with the outcome. Their pricing and service was great and we left very happy customers. I have a load of brownie points in the bag but the down side being I can see that we will visit again quite soon!

28 December 2012
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's

Rated 5 out of 5 stars

Service was all you would expect when buying a Rolex

The quality of service was attentive and met all my expectations.
I would have no hesitation in using Rebecce'sagain.

28 December 2012
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's Jewellers

Rated 5 out of 5 stars

Rebeccas, I highly recommend as excellent Purveyors of very fine Watches and Jewellery.

Dear Rebeccas Jewellers,
I have recently received the Ladies Rolex Watch safe and sound.I would like to thank your most excellent staff member in the way that he has dealt with my order and his diligence and most professional approach in fulfilling my order so clinically.The Rolex Watch is astonishing and was so well presented.Thank you very much.Also I will have no hesitation in making recommendation to my friends of the fine service that you provide to your customer clients.

My Kind Regards,
Robert Schofield

14 December 2012
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards and Merry Christmas,
All at Rebecca's Jewellers

Rated 5 out of 5 stars

Great service and very helpful!

I was looking for a watch for my wife as a surprise for Christmas/birthday and I found one on the Rebecca's Jewellers website. They held on to it for a couple of days for me whilst I made arrangements for it to be delivered and when it arrived it was exactly as described. Excellent service from start to finish

14 December 2012
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards and Merry Christmas,
All at Rebecca's Jewellers

Rated 5 out of 5 stars

The only way to buy your ROLEX

If you want a specific type of ROLEX in my case an existing classic design which looks brand new because it is still being sold but do not want to pay the new price then Rebecca's can allow you to have the "Best of Both Worlds"

12 September 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

We've used rebecca's before for the odd bit of jewellery and popped in for someting for my wife's birthday. Spotted a necklace which she liked and Rob offered us a 'bit of a deal' on it without us asking. Sold!

It all went wrong for my bank balance when we started talking about Rolex watches. Rob knew exactly which model I was talking about and had one in stock. He's not daft, and offered to retrieve it from the window display for me to handle and try on. Some time later, after an informed demo of the watch and it's functions, I made the purchase. No pressure or hard sell from Rob - just friendly chat and a willingness to let me take my time with an expensive purchase.

Recommended if you're in the market for interesting jewellery or a Rolex from an experienced re-seller.

31 May 2012
Unprompted review
Rated 5 out of 5 stars

Very Happy with Rebeccas

Recently purchase a pair of earings as a gift. They were recieved exactly as described and at the best price.

Highly recommended. Will use them again

10 February 2012
Unprompted review
Rated 5 out of 5 stars

Very Happy with Rebeccas

Purchased a Ladies Datejust for a 21st birthday present. The watch was exactly as described, and at a very good price. We even get the first service for free.
Highly recommended. I'll be using them again.

14 January 2012
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I have just received my Datajust Rolex and am delighted with it. It is immaculate and looks brand new.

The staff were very helpful and the service excellent. I would not hesitate to recommend them to anyone else.

23 December 2011
Unprompted review
Rated 5 out of 5 stars

Rolex Bracelet Links

I purchased 2 Links for a Rolex 18ct and s/s Bracelet.Very helpful on the phone and easy transaction on the net.Quick Delivery and extremely Happy Customer

19 December 2011
Unprompted review
Rated 5 out of 5 stars

first rate company

i have jusst bought a rolex datajust from this company the watch is perfect could not tell from brand new.
service first class they could not have been more helpful a great pleasure to deal with them
roy jones

3 December 2011
Unprompted review
Rated 4 out of 5 stars

rolex submariner,preowend.

i was looking for a preowend rolex submariner,found this company on the internet.did some research, phoned and spoke to one of the sales team.very freindly and helpful.traveled from glasgow to southport to get the watch,they can deliver but just could not wait.thats just me.the girl in the shop was very helpful,so yes would use this company without hesitation.£3500 is a lot of money to spend on a watch so you cant do enough research,so yes rebeccas jewellers are 1stclass. frank from glasgow

25 November 2011
Unprompted review
Rated 5 out of 5 stars

Very helpful company

bought stainless Rolex, when it arrived it looked better then in the photograph, had it over three years still running beautifully.
Good helpful company.

10 November 2011
Unprompted review
Rated 4 out of 5 stars

Well pleased with the service provided

My day date Rolex was delivered on time, but stopped after a few days. I rang Rebecca's and was told to manually wind, which I did but after a few days it stopped again. I sent the watch back to Rebecca's where they cleaned it and sent it back to me in working order. This was very good service. I was told that the return postage under guarantee was going to be returned, but as of yet I haven't received any. Apart from the postage I would still recommend anyone to use Rebecca's.
Regards,
Keith.

10 November 2011
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Hi Keith,

We have now refunded your original postage/dispatch fee of 19.50, back to the card used to make your purchase.

Once again Many thanks for your custom.
Regards, Matt Pearce

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