Imperial Time UK Ltd Reviews 168

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was doubtful. I thought... there's no way these guys are offering these watches at these prices with this level of care and service. No need to doubt, they were, they do and they are. Couldn't recom... See more

Rated 5 out of 5 stars

The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two... See more

Company replied

Rated 5 out of 5 stars

Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again. I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (... See more

Rated 5 out of 5 stars

Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother... See more

Company details

  1. Watch Store
  2. Clock Watch Maker
  3. Jewelry Repair Service
  4. Jewelry Store
  5. Watch Repair Service

Written by the company

Imperial Time UK Ltd sells & buys luxury watches & jewellery. Established in 2015 we have years of experience, expertise & market knowledge. As members of the National Association of Jewellers our aim is to provide the best service & price. With our secure online platform & Showroom located in heart of London's Diamond District, Hatton Garden, we provide a quick, transparent & high-end service to those buying or selling Jewellery, Diamonds, Gold, Rolex, Audemars Piguet, Patek Philippe, & Cartier. Buy or Sell Rolex DateJust, Rolex Daytona, Rolex Submariner, Rolex Yacht-Master, Rolex Oyster Perpetual, Rolex SkyDweller, Rolex DayDate 40, Rolex DayDate II, Rolex Gmt-Master II, Patek Philippe 5711, Patek Philippe 5980, Audemars Piguet Royal Oak.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Too good to be true - but it is true.

I was doubtful. I thought... there's no way these guys are offering these watches at these prices with this level of care and service. No need to doubt, they were, they do and they are. Couldn't recommend enough, and will be going back to them for every luxury watch purchase I make form here on out. [Bought: Large santos de Cartier green dial.]

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great certified authentic products

We have bought a couple of items from Imperial Time over the last year. The staff are really good at explaining the details about the item, the quality and how to take care of them. They have all been provided with certification of authenticity. We have been happy with their service and products.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, especially for a 'considered' purchase! Exceptional service and support. I would purchase again from Imperial Time without hesitation and thoroughly recommend them. Well done and thank you.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

Everything about this organisation exceeds expectations. Quality products and quality service. 100% reliable.

16 July 2025
Rated 5 out of 5 stars

Imperial Time UK review

Amazing company and customer service. Johnny was assisting me with my orders of 4 Van Cleef bracelets. They were extremely helpful and quick with shipping.

100% recommend. Will be doing business with them in future as well.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

This was my first order with imperial Time

This was my first order with imperial time. After reading the reviews and viewing there Instagram activity I decided to place an online order for van cleef mother of pearl vintage earrings. I received my order the next day and it was throughly bubbled wrapped and protected well.
The earrings were spectacular with great quality. They feel super comfortable when worn and received lots of comments. It comes with a van cleef box and certification. Imperial time is very professional and I would order again.

30 December 2024
Rated 1 out of 5 stars

Lack of communication after the purchase

I made a purchase but Imperial did not send out a purchase receipt or email confirmation. I emailed and left voicemails with no response. This is horrible lack of communication after spending over $20k. I’m still unsure if I will get the watch.

23 December 2024

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