Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortn... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacem... See more
Company replied
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up... See more
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Ordering can be a bit confusing at times where item description is vague. Good quick despatch . Good quality paint ,but type 14 thinners and marine paint is getting expensive every time i order new... See more
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Company details
- Paint Store
- Decoration and Interior Design Store
- Fire Protection System Supplier
- Industrial Supermarket
- Paint Manufacturer
- Tool Store
Information provided by various external sources
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Written by the company
Contact info
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
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The paint went missing in delivery
The paint went missing in delivery. Rawlins dealt with the issue swiftly. The certification process was fast too.
15 June 2026
Reply from Rawlins Paints
Thanks for taking the time to leave a review, Kathleen. We're pleased the team was able to resolve the issue quickly and that the certification process was handled promptly. We appreciate your patience and your feedback.
There was an initial problem with my…
There was an initial problem with my order regarding manufacturing dates
Customer services were proactive at getting it sorted out
No drama
15 June 2026
Reply from Rawlins Paints
Thank you for your review. We're pleased our customer service team was able to resolve the issue smoothly, we appreciate your feedback.
Excellent service and the paint is…
Excellent service and the paint is superb. Our composite door and frame looks brand new after considerable fading from the sun.
14 June 2026
Reply from Rawlins Paints
Thanks for taking the time to leave such a great review. It's fantastic to hear both the service and the paint lived up to expectations. Seeing your composite door and frame looking like new again after years of sun fading is exactly the kind of result we love to hear about. We really appreciate you sharing your experience.
Satisfied
The product is good, necessarily time consuming to apply, but satisfied my fire risk assessor, so that was all good.
However they supplied two tins of basecoat, and despite applying the four recommended coats, in generous quantities, I only used one.
I explored this with them and realised it was because my old cottage doors (and one was only a cupboard) are so much smaller than modern doors.
After we’d cleared all this up, they very kindly agreed that I could return the unused tin for refund, an outcome I am very satisfied with.
12 June 2026
Reply from Rawlins Paints
Thanks for sharing your experience, Paul. We’re glad the finished system satisfied your fire risk assessor and that the team could resolve the surplus basecoat once the smaller size of the cottage doors was established. It’s great to hear you were satisfied with the outcome.
Reply from Rawlins Paints
Thanks for your review, Mary. We’re pleased to hear the service was prompt and your order arrived quickly. Your feedback is much appreciated.
Super product really brought our…
Super product really brought our outside metal table and chairs to a new life
28 May 2026
Reply from Rawlins Paints
Many thanks, Colin. It's brilliant to hear your metal table and chairs have been transformed. We hope you get many more years of use from them, and we appreciate you taking the time to share your experience.
Great paint colours available
Great paint colours available, good price,fast secure delivery
11 June 2026
Reply from Rawlins Paints
Thanks for your review, Patrick. We're delighted to hear you found the right paint colour at a good price, and that your order arrived quickly and securely. We really appreciate your feedback.
Ordered two cans of paint.one arrived 2…
Ordered two cans of paint.one arrived 2 days later .the other took a week...an issue between 2 different warehouses
27 May 2026
Knowledgable staff who helped me pick…
Knowledgable staff who helped me pick the correct flame retardant paint.
26 May 2026
Reply from Rawlins Paints
Thanks for your kind review, Spiro. Providing clear technical advice is an important part of what we do, so it's great to hear it made a difference.
Reply from Rawlins Paints
Really pleased to hear this, Sid. Your kind feedback is much appreciated.
Reply from Rawlins Paints
Really pleased to hear this, Guy. We’re glad everything arrived when expected and in good shape. Your feedback is much appreciated.
Reply from Rawlins Paints
Thanks for your kind review! We're delighted to hear you found the service efficient. We really appreciate your feedback and hope to help with your next project.
Reply from Rawlins Paints
Really pleased to hear this, Gillian. Thanks for taking the time to share your experience with Rawlins Paints.
Reply from Rawlins Paints
Many thanks, Ria. We're pleased we could help with your questions before ordering and get everything delivered promptly. Your kind feedback is much appreciated.
Reply from Rawlins Paints
Many thanks for sharing your experience. We’re glad everything went smoothly, thanks for choosing Rawlins Paints.
Excellent Service
4 June 2026
Reply from Rawlins Paints
Really pleased to hear this, John. Thanks for choosing Rawlins Paints and for sharing your kind feedback.
Reply from Rawlins Paints
We're delighted to hear you had such a positive experience. Thanks for your kind feedback and for choosing Rawlins Paints.
The staff are very helpful
The staff are very helpful. We were told that our order would take 2-3 days, and yet received it the following day. We don’t use them on a regular basis as it’s only for certain item, but they talk to us as if we were regular customers.
3 June 2026
Reply from Rawlins Paints
Thanks for your kind words, Ray. It's great to hear you feel welcome. We really appreciate you taking the time to share your experience, we'll be sure to pass your comments on to the team.
Incredible service
Incredible service. I sent a paint colour sample on Monday and got a code back Tuesday evening. I ordered the paint, which arrived on Wednesday. Not only that, the Teamac gloss was a joy to use and it has stood up well to the inevitable knocks you tend to get in a dinghy.
20 May 2026
Reply from Rawlins Paints
Really pleased to read this, Nick. Getting your colour code back within a day and having the paint delivered so quickly is exactly the kind of service we aim to provide. Thanks for your review.
Great service
Great service - efficient and effective … product is great too, as advertised. Thank you 😀
19 May 2026
Reply from Rawlins Paints
Thanks for your lovely review! We're delighted to hear everything went smoothly. Thanks for choosing Rawlins Paints, and we hope to help again in the future.
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