Rated People Reviews 

19,547
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 825 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and local tradespeople for being exceptionally professional, polite, and efficient when handling various home improvement and repair projects. Many consumers mention that posting new tasks on the platform is very straightforward, and quick responses from available professionals arrive remarkably fast. Some reviewers were not happy with customer support, noting persistent difficulties in receiving any timely response or successfully contacting the team for necessary assistance. A few other people also felt that certain paid leads and completed jobs were noticeably overpriced or occasionally resulted in disappointing outcomes.

What people talk about most

Service

Consumers find service to be positive, highlighting how easy it is to post jobs and receive prompt responses... See more

Staff

Customers had positive experiences with staff, highlighting that workmen were professional, punctual, and... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting feedback across different... See more

Response time

Users describe ambiguous interactions with response time, experiencing both extremely fast and very delayed... See more

Customer communications

Customers consistently note ambiguous experiences with contact, as opinions and interactions vary widely.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more

Rated 5 out of 5 stars

Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more

Company replied

Rated 5 out of 5 stars

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
Find a tradesperson

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Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

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Contact info

3.8

Great

TrustScore 4 out of 5

20K reviews

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Asks customers to review

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3.8

All reviews

(19,547)

778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Silvestru came to my home to install…

Silvestru came to my home to install our new dishwasher. He communicated very well with us to advise us of the time he would arrive.Managed to install the new dishwasher very well and it’s up and running very well.Excellent job he done.I would recommend to anyone in need of the same service.

27 July 2026
Unprompted review
Rated 2 out of 5 stars

Posted a painting and decorating job

Posted a painting and decorating job. Of the 3 responses only one came back to me after i contacted them but the job had been closed as 3 was the max.
The one estimate we got was to do more work than we asked for and so was more expensive. Not worth the effort of using RP. Have searched and approached decorators independently now and have had a much better response.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

We hired gardeners from the PR homes…

We hired gardeners from the PR homes applications, and they turned out to be scammers who took all the money, which was 2950£, did not complete the job, and blocked us so we could not reach them. On contacting the application, they did not investigate or follow up with us. They do not check the traders' background, so only trusted traders can register with them. I DO NOT recommend them to be dealt with other than other service applications.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust. It's a scam.

Hi traders, Don't trust this company (Rated people trades) They promised a lot of work in your area but as soon as you registered with them and make the first payment you won't receive any job from them. But they will try to charge £118.80 without your concern. So again traders just be aware of this scam.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I posted a job for my daughter for her…

I posted a job for my daughter for her toilet not flushing every time.
And straight away Ian was on the case, texted me and was there within a couple of hours, gave us an explanation as to what was wrong and fixed it in quickly.
I always use rated people for any issue we have.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a dripping cistern

I had a dripping cistern, which must have been leaking for s few days judging by the amount of water on the floor.
It was 8 a.m After a bit of a panic I put the problem on trust a trader and within minutes Curtis phoned me from Evans Plumbing Solutions and said he could be with me about 2pm. Two minutes past 2 he arrived. He looked at what was causing it, told me exactly what was wrong. I told him to carry on and fix it. He did it and left no mess. Everything was put back as it should be. Brilliant service. In my.phone as my go to plumber.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Worse platform

Worse platform, I do not recomend. I paid 2 month subscription and I was never able to acces leads. For a whole month they told me they will sort it out. I cancelled my subscription after a month not being able to use the platform and they still charged me for a second month after my cancellation. They have no valid phone numbers to contact them, I've emailed them several times and I get no reply. DO NOT USE if you don't want to lose money.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

My garden was getting me down

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30 minutes. Garden tidied and high pressure clean to rear garden patio and side driveway. A weed suppressant was applied and garden looks great. Not cheap but three men and equipment plus materials and an instant transformation it seemed fair. Great service and good turn around time.

20 July 2026
Rated 5 out of 5 stars

We needed a plumber

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed the job out for tender.
I had 3 responses within 30 minutes and offered the job to Victor (Starhelp) having looked at his previous reviews.
I would recommend using 'Rated People' and will not hesitate to use the site again myself.
The site was easy to navigate/use

22 July 2026
Rated 5 out of 5 stars

Easy to post the job online

Easy to post the job online, including uploading photos. Good communication from the trades person who completed the job to my satisfaction. An easy platform to use.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

With in a few days

With in a few days I was having my flat packs put together. The workers worked well no mess or tidying up to be done. They stayed until the job was done. So I wasn't left with things half done. I live on my own so it can be daunting. But these guys were a pleasure to open my door to.

10 July 2026
Unprompted review

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