Rated People Reviews 

19,532
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 822 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service provided, often highlighting its efficiency, professionalism, and the quality of work delivered. Many people commend the staff for being punctual, polite, and highly communicative, contributing significantly to a positive overall experience. However, some people mentioned concerns regarding pricing, finding it higher than anticipated or expensive for the services provided. Additionally, a few other people also felt that communication and response times were sometimes problematic, with reports of ignored contact attempts or significant delays in receiving help.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of... See more

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, efficiency, and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing satisfaction... See more

Customer communications

Customers had ambiguous experiences with contact, with many expressing significant frustration over... See more

Response time

Users describe ambiguous interactions with response times, with some customers experiencing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Excellent work, a very neat and tidy job especially the work on the conservatory. William was polite, on time, cleared away all the rubbish and kept me posted between the two lots of work. So when we... See more

Rated 5 out of 5 stars

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30... See more

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
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Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

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Contact info

3.8

Great

TrustScore 4 out of 5

20K reviews

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3.8

All reviews

(19,532)

764 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jacques electricia/handyman

Jacques came out on a Saturday morning to look at my Horus that had stopped working after the company I bought it had sent there engineer who failed to find the fault and was going to charge me for a new motherboard. Jacques found the fault within 5 minutes. And got me backup and running. Many thanks what a guy

4 July 2026
Unprompted review
Rated 2 out of 5 stars

Don't pay for unlimited

Don't pay for unlimited.
I have had technical issues for my entire 3 month contract, at first i was not getting notifications, then kept getting a screen saying unable to get lead , the option to get support is a joke. You'll wait days even weeks to get any kind of help, at those prices i want help now.
Now they have taken a 4th payment £240 then 3days later closed my account because i email saying don't renew.

I can't cantact them in anyway to discuss the matter, so i have lost my money.

Regardless to there response on this in public , please don't make my mistake.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

My Husband hired Gardeners from RP…

My Husband hired Gardeners from RP application and they appeared to be scammers. They asked for full payment and we gave them all the money but they disappeared, blocked us and never done the job. On contacting the customer service, they didn’t follow up the case and didn’t solve the problem. And now, after paying 2950£ we will have to hire another gardener to do the job.
I DO NOT recommend using this application as they don’t provide support for their customers

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Silvestru came to my home to install…

Silvestru came to my home to install our new dishwasher. He communicated very well with us to advise us of the time he would arrive.Managed to install the new dishwasher very well and it’s up and running very well.Excellent job he done.I would recommend to anyone in need of the same service.

27 July 2026
Unprompted review
Rated 2 out of 5 stars

Posted a painting and decorating job

Posted a painting and decorating job. Of the 3 responses only one came back to me after i contacted them but the job had been closed as 3 was the max.
The one estimate we got was to do more work than we asked for and so was more expensive. Not worth the effort of using RP. Have searched and approached decorators independently now and have had a much better response.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

We hired gardeners from the PR homes…

We hired gardeners from the PR homes applications, and they turned out to be scammers who took all the money, which was 2950£, did not complete the job, and blocked us so we could not reach them. On contacting the application, they did not investigate or follow up with us. They do not check the traders' background, so only trusted traders can register with them. I DO NOT recommend them to be dealt with other than other service applications.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust. It's a scam.

Hi traders, Don't trust this company (Rated people trades) They promised a lot of work in your area but as soon as you registered with them and make the first payment you won't receive any job from them. But they will try to charge £118.80 without your concern. So again traders just be aware of this scam.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I posted a job for my daughter for her…

I posted a job for my daughter for her toilet not flushing every time.
And straight away Ian was on the case, texted me and was there within a couple of hours, gave us an explanation as to what was wrong and fixed it in quickly.
I always use rated people for any issue we have.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a dripping cistern

I had a dripping cistern, which must have been leaking for s few days judging by the amount of water on the floor.
It was 8 a.m After a bit of a panic I put the problem on trust a trader and within minutes Curtis phoned me from Evans Plumbing Solutions and said he could be with me about 2pm. Two minutes past 2 he arrived. He looked at what was causing it, told me exactly what was wrong. I told him to carry on and fix it. He did it and left no mess. Everything was put back as it should be. Brilliant service. In my.phone as my go to plumber.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Worse platform

Worse platform, I do not recomend. I paid 2 month subscription and I was never able to acces leads. For a whole month they told me they will sort it out. I cancelled my subscription after a month not being able to use the platform and they still charged me for a second month after my cancellation. They have no valid phone numbers to contact them, I've emailed them several times and I get no reply. DO NOT USE if you don't want to lose money.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

My garden was getting me down

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30 minutes. Garden tidied and high pressure clean to rear garden patio and side driveway. A weed suppressant was applied and garden looks great. Not cheap but three men and equipment plus materials and an instant transformation it seemed fair. Great service and good turn around time.

20 July 2026
Rated 5 out of 5 stars

We needed a plumber

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed the job out for tender.
I had 3 responses within 30 minutes and offered the job to Victor (Starhelp) having looked at his previous reviews.
I would recommend using 'Rated People' and will not hesitate to use the site again myself.
The site was easy to navigate/use

22 July 2026
Rated 5 out of 5 stars

Easy to post the job online

Easy to post the job online, including uploading photos. Good communication from the trades person who completed the job to my satisfaction. An easy platform to use.

20 July 2026
Unprompted review

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