As hesitant as I was to order diamonds online, I couldn't find one bad review that convinced me I shouldn't make the leap of faith. I shipped their site and chatted with one of their GIA geologists, w... See more
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Review summary
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Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
Company replied
Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
Asks customers to review
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I loved building my ring online
I loved building my ring with my husband online. The ring is beautiful and at a good price. The quality is top notch and the customer service was exceptional. I highly recommend Rare Carat.
22 July 2026
Reply from Rare Carat
Hi there Tammy!
Thank you for your wonderful review!
We're so happy you and your husband enjoyed designing your ring together. It's great to hear you love the finished piece and that our team could provide the quality, value, and service you were looking for.
Thank you for recommending Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Second Diamond I have bought from Rare…
Second Diamond I have bought from Rare Caret, great value, and as the far as the diamond goes, amazing! Shipping and delivery was top notch and arrived well before anticipated date. Would recommend for anyone in need of a diamond for their special someone!
22 July 2026
Reply from Rare Carat
Hi Efrain,
Thank you for choosing Rare Carat again!
It means so much to have you return for another diamond. We're delighted to hear you were happy with the quality, value, and fast delivery, and we truly appreciate your recommendation.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Beautiful ring
I had a great experience with Rare Carat. I purchased a beautiful ring for my wife, and she absolutely loves it. The ring is stunning, the quality is excellent, and it looks even better in person. The entire process was easy, and the customer service was very helpful. I would definitely recommend Rare Carat to anyone looking for a beautiful, high-quality ring at a great value.
7 July 2026
Reply from Rare Carat
Hi Ashish,
Thank you for sharing your experience!
We're so glad we could help you find a beautiful ring that your wife loves. Hearing that the quality, service, and overall experience met your expectations means a great deal to our team.
We truly appreciate your recommendation and your trust in Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service.
I bought my wife a diamond bracelet last year. The bracelet broke at one of the joints. Rare Earth repaired the bracelet and returned it in new condition. Great customer service and stands behind their product.
1 July 2026
Unprompted review
Reply from Rare Carat
Hi Al!
Thank you so much for your thoughtful review!
We’re glad we were able to repair your wife’s diamond bracelet and return it to you in like-new condition.
While we’re sorry to hear it needed a repair, we’re thrilled our team could make the process smooth and demonstrate our commitment to standing behind our jewelry.
Thank you for your kind words about our customer service and for choosing Rare Carat.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Getting the ring my fiancé wanted
Getting the ring my fiancé wanted , she loves it snd can’t stop looking at it.
17 June 2026
Reply from Rare Carat
Hi Jason!
Thank you for sharing your experience! It's fantastic to hear that you found the perfect ring and that your fiancée is enjoying it so much.
We truly appreciate your trust in Rare Carat for such an important milestone!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Michael!
Thank you for your review! We're glad to hear the process was easy and straightforward.
We appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Very high-quality diamonds
Very high-quality diamonds, expert representatives, quick delivery, safe experience
20 July 2026
Reply from Rare Carat
Hi James!
Thank you for the wonderful feedback! We're happy to hear everything from the quality of the diamond to the delivery experience met your expectations.
We appreciate your support and look forward to helping again in the future!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Fast and easy process
Fast and easy process. Delivered exactly as expected. My jeweler inspected the diamond, perfect.
20 July 2026
Reply from Rare Carat
Hi there Justin!
Thank you for your review!
We're so glad to hear the process was smooth and that your purchase arrived exactly as expected. Knowing your jeweler confirmed the quality gives us even more confidence that you made a great choice.
We appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
I love my ring!
The service at Rare Carat was so great! There was constant, personalized attention through all my questions and needs. I changed my mind a few times and they were with me every step of the way. At first I was very cautious and unsure about making such an important and expensive purchase on line. I visited a few neighborhood jewelers to compare quality, price and inventory….but I had so many more choices and opportunities to customize through Rare Carat. When my diamond arrived - I was amazed at how perfect it was for me! Exactly as promised!
20 July 2026
Reply from Rare Carat
Hi Dineen!
Thank you for your kind words!
We're delighted to hear that our personalized support and selection helped make your experience enjoyable. Finding the right piece should feel exciting, not overwhelming, and we're happy our team could be there through each step and answer your questions along the way.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Lights Out
5 star customer service
Top shelf Lab Diamond
Guarantee, certification, insurance all 👍
20 July 2026
Reply from Rare Carat
Hi Jim!
Thank you for your review!
We're so glad to hear you had a great experience and felt confident throughout the process. Providing quality products, trusted documentation, and excellent service is what we strive for.
We truly appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Seamless, easy, perfect.
Rare Caret made the entire process seamless and easy. Being able to see how different diamonds work with different settings, I felt I could design a ring my now fiancé would love. It also ended up being more enjoyable than I imagined! Once the ring design was set, Rare Caret’s communication during the inspection and shipping processes was top notch. I never felt “out of the loop.” The ring has been a showstopper, with her friends and family complementing how beautiful it is! I will definitely use Rare Caret for more jewelry gifts.
20 July 2026
Reply from Rare Carat
Hi William!
Thank you for such a thoughtful review!
We're so glad to hear the process was seamless and that our tools and guidance helped you create something truly special. Knowing you felt informed throughout the journey and that the final result made such a great impression means a lot to our team.
Congratulations, and thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
My fiancee
My fiancee, loved the Ring. And it make the proposal just that much more special.
14 July 2026
Reply from Rare Carat
Hi Neil!
Thank you for sharing your experience!
We're so happy to hear your fiancée loved the ring and that it helped make your proposal even more special. Congratulations to you both!
Thank you for choosing Rare Carat for such an important moment.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Matt!
Thank you for the kind words!
We're happy that you and your fiancée are happy with the ring. Congratulations to you both!
We appreciate you choosing Rare Carat.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
The way you stayed in touch with the…
The way you stayed in touch with the customer on the travels of the diamond.
The diamond was beautiful.
Thank You!😁
19 July 2026
Reply from Rare Carat
Hi Christopher!
Thank you for sharing your experience!
We're happy to hear that the communication along the way helped make the process enjoyable and that you loved the diamond you received.
We truly appreciate your trust in Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Had the best experience and it came out…
Had the best experience and it came out even better than I expected!
19 July 2026
Reply from Rare Carat
Hi Franky!
Thank you for sharing your experience!
It means a lot to hear that everything exceeded your expectations. Providing a smooth experience and delivering something our customers love is exactly what we strive for.
We appreciate your trust in Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Kendra!
Thank you for your lovely review!
We're so happy to hear you love your ring and that it has been receiving so many compliments. We truly appreciate you choosing Rare Carat and hope you enjoy it for many years to come.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
It is beautiful and my fiance loves it!
18 July 2026
Reply from Rare Carat
Hi Hero!
Thank you for sharing your experience!
It means a lot to hear that the ring was everything you hoped for and that it brought so much joy.
Congratulations, and thank you for trusting Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
We had an amazing experience with the…
We had an amazing experience with the Rare Carat team! We ordered a loose diamond to be set in a custom setting. The stone was exactly as described! Just wonderful cut and color! It came in a matter of days with the GIA cert. and was confirmed by our local jeweler. We ordered during a sale and feel that we received an amazing value for our money!
18 July 2026
Reply from Rare Carat
Hi Daniel!
Thank you for sharing your wonderful experience!
We're so glad to hear you had a great experience with our team and that your purchase matched your expectations. Providing transparency, value, and confidence throughout the process is something we care deeply about.
We truly appreciate your trust in Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The custom team we’re extremely helpful…
The custom team we’re extremely helpful and paid close attention to every detail to bring the dream engagement ring to fruition.
19 March 2026
Reply from Rare Carat
Hi DeAngelo!
Thank you for your wonderful review!
We're so glad to hear our custom team was able to bring your vision to life and that their attention to detail made the process a great experience. Creating something meaningful and personal is what we strive for.
Thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The ring turned out perfect
The ring turned out perfect! She loved it! She gets so many compliments
17 July 2026
Reply from Rare Carat
Hi there!
Thank you for your wonderful review!
We're so happy to hear the ring was everything you hoped for and that she loved it. Hearing that she's receiving so many compliments makes it even more special.
Congratulations to you both!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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