Raising Cane's Reviews 

184
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were unhappy with their experience overall. Many customers found the food quality disappointing, frequently describing the chicken as bland, lacking seasoning, or having small portions. Fries were often reported as old, undercooked, or not hot, and other items like coleslaw or bread were also criticized for being plain or poor quality. People also noted issues with staff, mentioning rude or distracted employees and managers who were unhelpful when problems arose. Furthermore, several consumers received incorrect or incomplete orders, with missing items like chicken fingers, bread, or coleslaw. However, some customers also noted positive aspects of the food, with some describing the chicken as delicious or flavorful, and many praising the sauce.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the chicken, sauce, and bread, describing it as... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment regarding the taste... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with employee... See more

Location

Customers had ambiguous experiences with location, with some visiting new locations for the first time and... See more

Order

People report ambiguous experiences with their orders, with some customers expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Completely underwhelming chicken. Lacked basic seasoning. One word to describe would be bland. Lackluster fries. Something you can get in the frozen section of the market. Poor excuse for "texas toast... See more

Rated 2 out of 5 stars

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chanc... See more

Rated 2 out of 5 stars

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it wor... See more

Rated 2 out of 5 stars

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore. Today the girl at the counter wouldn't stop touching her face and then the food... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

184 reviews

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No history of asking for reviews

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2.5

All reviews

(184)

41 reviews in the last 12 months

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Rated 2 out of 5 stars

Chicken for people with no taste buds

Completely underwhelming chicken. Lacked basic seasoning. One word to describe would be bland. Lackluster fries. Something you can get in the frozen section of the market. Poor excuse for "texas toast" as well.

6 August 2025
Unprompted review
Rated 2 out of 5 stars

Bought 4 meals

Bought 4 meals. No straws, no napkins and no receipt!!!
How do I know I wasn't over charged??? I asked for 4 extra sauce,I got 6!!!

20 July 2025
Unprompted review
Rated 1 out of 5 stars

My daughter ordered 7 or 8 platters cus…

My daughter ordered 7 or 8 platters cus we have a large family. The food was bland, cold , small portions and had to add seasoning to even eat it. Very disappointed being the hype was so real and the quality of food was disappointing smh

16 July 2025
Unprompted review
Rated 1 out of 5 stars

The customer service is HORRIBLE

The customer service is HORRIBLE! The food is ok at best but also horrible! I went to raining cains on 5060 S Wadsworth in Littleton Colorado on 6-27-2025 at 1pm to try for the first time. I ordered the box meal with non sweet iced tea. Drove away to Sam’s club to eat and iced tea was sweet tea ( which I cannot drink) and the 4 tenders had serious Grizzle almost non edible. I drove back to restaurant and tried to ask for correct tea( full glass in hand), and cashier told me sorry I couldn’t return for new. I started to raise my voice and told her that I didn’t order sweet tea and wanted my order which was given to girl taking orders outside due to high volume. Not pleasant experience and will never go again because food was near horrible and people working are not correct to customers when clearly I was Not in fault. I have pictures of the ridiculous grizzle in the tenders and videos.

27 June 2025
Unprompted review
Rated 2 out of 5 stars

Order Raising canes in Compton ca

Order Raising canes in Compton ca, for delivery, bag was just tied up but no sticker to close bag, also drink does not have tape on lid or even being in a bag, alot of crazy people we live in, 9:30 pm june 26, hopefully in near future, theyll protect food to be more safe

26 June 2025
Unprompted review
Rated 1 out of 5 stars

I stop at Rasing Cane's all the time

I stop at Rasing Cane's all the time. It is usually delicious and fast. This time everything was cold, and the breading was falling off the chicken, not sure what caused that though.
I was very sad as I don't get to go there very often and look forward to it when I do get to stop.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

We had take out

We had take out. Chicken was good but greasy, the french fries were like soggy or mush, the toast was soggy. Paying for extra sauce is ridiculous and one free does not get it for 3 chicken fingers. The worst part was the music was SO LOUD, the person taking orders could not even hear what was being said. Altamonte Springs, Florida

8 June 2025
Unprompted review
Rated 1 out of 5 stars

NOPE. Not going back, yuck.

Over $11 for four TINY little bland chicken fingers, coleslaw with ZERO flavor (unless you count mayonnaise as a flavor), and crinkle fries that look and taste like they were from the Dollar Tree? The Texas toast tasted like a bland piece of bread. The ONLY good part was the Coke Zero, and that's not something they made. WOW. The lines are out into the street, and I wonder if it's because nobody has had them before and don't know how bad and over-priced they are? Yuck. I would give them 0 if that was an option. Oh, their sauce was good, but I could buy the sauce and put them on chicken fingers I got elsewhere and it would have been better.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Ripped off

Just arrived in Philapelpia after a very long day travelling from Scotland and we were in the process of driving the final leg of our journey and driving down to Medford. We stopped at the Raising Canes on Marlton Pike East. My wife went in and ordered some food which came to $22, she handed over $40 and then was handed back $3 by the server. My wife pointed out the mistake and was told flatly that she only handed over $25. The server point blank refuses to check or even open the till and instead, turned and walked away through the back of the front desk. This could have been easily checked and rectified and the server chose to instead rip off a tourist for $15. Thanks very much Raising Canes for a very unwelcoming reception to America

21 May 2025
Unprompted review
Rated 2 out of 5 stars

No. No. And NO.

The chicken is good, I will give them that. Not so much on the customer relations side. I asked about a discount for a religious organization ordering from them. No. I asked for military discount. No. I asked if they had any discounts so that we could place a large order. NO. The management must not understand "community relations" even though their website talks about it. Good Luck getting them to support their local community in a good way.
Three days to give a review. Hmmmm, that alone says a lot. Guess you REALLY didn't want to hear what your customers have to say.

4 April 2025
Unprompted review
Rated 2 out of 5 stars

I went Raising cane's in Findlay

I went Raising cane's in Findlay, Ohio once again my order was messed up. The fries weren't hot, they was soggy cold and needed seasonings. I ordered the Canic meal to share with my co-worker and ordered the kids meal for my son. The chicken was cold and they gave one chicken tender as the kids meal, no fries or drink. This is the last time I will go to the Findlay Ohio Raising Cane's. Each time I go there my order is never right. Two times before I've had to go back and return my order because it wasn't correct. Either, they need more training or, they need to check before hanging out someone's order. I through the whole meal in the trash. Mad about the lack of good service.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Just want to say their management is pure trash. I went on an interview last June for a brand new site that was opening. These bottom feeders just TODAY sent me a email saying I didn’t get the job. I mean, no sh$t!!! It didn’t take me a year to figure that out. Why waste my time to text my phone to tell me to look at my email about the application just to say what you could have said in the text. I’m glad I didn’t work for an unprofessional company, cause saying organization gives yall credit. Almost a whole year. That’s crazy. I mean yall must have fired a ton and went back to the drawing board. Don’t you suppose to keep my app on file for 6 months? I see why it’s a high turnover rate working for yall. I’m making double what you have paid me anyway. Thanks though. 🤣

24 June 2024
Unprompted review

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