Raising Cane's Reviews 

184
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were unhappy with their experience overall. Many customers found the food quality disappointing, frequently describing the chicken as bland, lacking seasoning, or having small portions. Fries were often reported as old, undercooked, or not hot, and other items like coleslaw or bread were also criticized for being plain or poor quality. People also noted issues with staff, mentioning rude or distracted employees and managers who were unhelpful when problems arose. Furthermore, several consumers received incorrect or incomplete orders, with missing items like chicken fingers, bread, or coleslaw. However, some customers also noted positive aspects of the food, with some describing the chicken as delicious or flavorful, and many praising the sauce.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the chicken, sauce, and bread, describing it as... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment regarding the taste... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with employee... See more

Location

Customers had ambiguous experiences with location, with some visiting new locations for the first time and... See more

Order

People report ambiguous experiences with their orders, with some customers expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Completely underwhelming chicken. Lacked basic seasoning. One word to describe would be bland. Lackluster fries. Something you can get in the frozen section of the market. Poor excuse for "texas toast... See more

Rated 2 out of 5 stars

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chanc... See more

Rated 2 out of 5 stars

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it wor... See more

Rated 2 out of 5 stars

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore. Today the girl at the counter wouldn't stop touching her face and then the food... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

184 reviews

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No history of asking for reviews

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2.5

All reviews

(184)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

COOL

My chicken was Delicious!!! it was so crunchy and gained me 67 lbs. I feel great. thanks for that sauce.

8 January 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed!

My family and I, frequently visited Raising Canes, for lunch and or dinner meals. It has become obvious that the chicken has decreased in size overtime, and is no longer satisfactory considering the prices have not decreased! It's made my family and I rethink visiting your store locations.

4 April 2026
Unprompted review
Rated 2 out of 5 stars

I hate being cheated

I like the food, but I didn't get what I ordered. Ordered the Caniac Combo, which is supposed to come with 6 chicken fingers. Got home 10 miles away only to find I got only 4 chicken fingers. Was charged for the Caniac Combo price. Seems like the order taker was distracted by a personal conversation with someone else on the headset. No receipt, no way to contact the store digitally.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Commercials

Why does Raising Cane’s use an obese child in their television commercials? That kid got obese from poor nutrition, such as eating fast food. Raising Cane‘s is not exclusively responsible, but they do share some culpability. I find it gross and shameful that that is who they would choose to pedal their deep fried heart attack basket. I’d love to hear the rationale behind their casting decision.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Raising Cane’s people are very disrespect

So I’m asking raising Cane for food and they’re calling me back yelling at me talking about some girl you need to go to school when I am a grown man and I’m not even trying to joke like it was so rude. I was I called back and I just told someone else and I was gonna talk to my manager cause that’s what my girlfriend told me to do but I don’t do that cause I’m not crazy Karen, but they were very rude and very disrespectful so maybe don’t recommend raising Cane’s cause they are terrible mean people they really really mean and I might even give them a complaint I’m gonna call corporate, but I am really not joking that they were being really rude and really disrespectful but I’m gonna call them back

2 April 2026
Unprompted review
Rated 2 out of 5 stars

Every time I order something from…

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chance, but I drive up three exits to Manchester Road, in Des Peres, and the Cane's is crispy brown, the fries are fresh, and the lemonade taste even better. I can not use the word "consistency" when it comes to these two restaurants that are close proximity, to one another.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Please open near me

Hello I love rasing canes I want to try it but it is in Al-Damam in Saudi Arabia can you guys open in al-Asha in Al-hofof please I beg you if you open near me you will not regret it

2 April 2025
Unprompted review
Rated 2 out of 5 stars

Took my son for his birthday

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it worse. Spent 70 dollars for a family of 4 not worth the funds to be disappointed

5 February 2026
Unprompted review
Rated 1 out of 5 stars

VERY ANGRY ALWAYS PROBLEMS

WHEN I GOT TO THE WINDOW THEY GUY WAS VERY RUDE HE GAVE US A DINK WITCH I DIDNT PAY ATTENAN TO UNTIL I GAVE IT TO MY DAUGHTER AND IT WAS WRONG AND THE 4PICES OF BREAD WAS NOT IN THE BAG THE PLATE LOOKED LIKE IT WAS JUST THROWED IN THERE AND NO SLAW WAS IN IT I AM MAD ABOUT THISI DONT KNOW IF I WANT TO GO THERE AGAIN IT SEEM LIKE IT IS LOTS OF PROBLEMS WHEN I DO THANKS

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered Canes chicken fingers( 3313…

I ordered Canes chicken fingers( 3313 Highland Road, Baton Rouge, LA 70802 )around 1:20 today and picked them up. My order was ready on time. The lady at the counter was extremely pleasant and even asked if I had forgotten my drink. I told her I hadn’t ordered one. The store was very clean, and the entire crew—especially the lady at the counter—was amazing. I would definitely recommend this location.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Beware.. Undercooked Food

I have been eating raising cane's for several years until recently I have been experiencing different locations undercooking the fries and the most recent terrible experience was today in which I didn't even get a receipt. I called customer relations to report it and spoke with Allison who said she would block my number for reporting undercooked fries. Beware and stay far away from this over priced undercooked food to make you sick!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Meridian

Meridian, Idaho Location!!

Our first visit to Raising Cane’s became our last. We drove an hour home to find two missing meals from our order. When we called, the manager refused to look up the order because it would “take too long.” His only options were to drive back or call corporate — even though the mistake was theirs.

We paid for food we didn’t receive, and got zero customer support. Not worth the drive, the hype, or the frustration.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Very Disappointing

The store in Woodbury Minnesota is usually not good. Most of the time the chicken pieces are barely coated, usually only one side is coated, you almost get bare chicken that's deep fried. Fries are never hot. We have actually had almost frozen bread in our order. The sauce is very good but they give you so little that they force you to get extra at of course a high cost.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

The only thing I can guess from the…

The only thing I can guess from the reviews is that people only give reviews when they have a bad experience. 'Cus I've been going to Raising Cane's since it opened in Baton Rouge, now i'm in Texas, and must eat it once a month. It's always pretty solid.

17 November 2025
Unprompted review
Rated 2 out of 5 stars

Used to be good

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore.
Today the girl at the counter wouldn't stop touching her face and then the food coming out. Lucky a different person handed me my food.
This was the Downey CA location

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Corporate greed

Had Raising Cane's 3 finger take out. I wanted the 6 finger, but $18 for a meal for one from fast food is ridiculous. This isn't inflation. This is corporate greed.

29 September 2025
Unprompted review

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