Quicken Reviews 

83,322
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 27,695 reviews, most reviewers were somewhat happy with their experience overall. Many people have been long-term users, finding the product a valuable tool for managing personal finances, budgeting, and tracking. Consumers appreciate its reliability, ease of use for basic needs, and features like daily totals, reporting, and automatic backups. However, some customers also noted significant dissatisfaction with the annual subscription model and increasing costs. Many feel they are paying for numerous features they do not need, preferring the previous model of purchasing software outright. Some reviewers also reported issues with the user experience, including bugs, duplicate transactions, and difficulties syncing bank accounts.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many long-term users appreciating its core... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction with... See more

Application

Clients share ambiguous opinions on the app, with some reviewers expressing satisfaction with its core... See more

Payment

Consumers express significant dissatisfaction with payment processes, particularly regarding the forced... See more

Price

Customers expressed significant dissatisfaction with the pricing, finding it too costly compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m a legacy Quicken user since the early 1990s. I hate the fact that you have moved to a subscription-based service that requires annual payments to manage my personal finances. I love the product, b... See more

Rated 4 out of 5 stars

I use Quicken for my own personal finances. I get a daily running total & a look at future totals as well when using the calendar feature. It gives me sense of security knowing what my finances loo... See more

Rated 4 out of 5 stars

I have used Quicken for 27 years and have saved meticulous electronic financial records from then through now. I wonder how I would do/plan my finances without Quicken. My only complaint is I used to... See more

Rated 4 out of 5 stars

We love Quicken. Our biggest complaint is we spent YEARS using inventory and had taken the time to do an amazing job keeping track of things (20 plus years). However, you got rid of home inventory... See more


Company details

  1. Software Company
  2. Non-Bank Financial Service

Information provided by various external sources

Different versions of Quicken run on Windows and Macintosh systems.


Contact info

3.7

Average

TrustScore 3.5 out of 5

83K reviews

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3.7

All reviews

(83,322)

26,705 reviews in the last 12 months

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Rated 3 out of 5 stars

lost ability

Disappointed in the lost ability to download activity to reconcile some accounts ie BofA Visa and retirement account with Merrill Lynch.

20 July 2026
Rated 3 out of 5 stars

I like the basics of keeping up with my…

I like the basics of keeping up with my finances via Quicken. I hate that I'm forced to pay for the online stuff when I have no need of it and don't want to use it. AND the last few times I've pulled it up to update finances, it's trying to force me to enter my user ID and password. What in the world for? I'm not going online!!! Ugh.

26 July 2026
Rated 5 out of 5 stars

I trust the program.

I don't use it a lot, but I keep track of the finances of the non-profit for which I am treasurer. I trust the way it lets me know how we are doing so I can pass that information along to the rest of the group.

26 July 2026
Rated 1 out of 5 stars

Unconscionable Subscription Annual Fees

Your subscription annual fees have become absolutely ridiculous. I am now looking for Quicken replacements that have no subscription fees, primarily those that are either free or with only a one-time, good-for-life purchase price. I can no longer submit to Quicken's unconscionable greed for your customers' money.

26 July 2026
Rated 4 out of 5 stars

Software is easy to use and covers all…

Software is easy to use and covers all the bases. There are some glitches, however, that keep from giving a 5 star. The software can be quirky at times -- entering transactions automatically when manual entry is chosen, automatic categorization without taking the requested category and defaulting to what the software thinks, and requirement for connectivity; I prefer to be 100% off-line.

21 July 2026
Rated 3 out of 5 stars

Most confusing

Most confusing. I can't get into my desktop client. It is blocked and says it is no longer subscribed, but it just update software. The online version does not update because of the desktop version. I am unable to resolve. Terrible software and guidance.

21 July 2026
Rated 5 out of 5 stars

Easy to fine transactions

Easy to fine transactions, mice reports and easy to download transactions. One thing I would like to see is the first time you open quicken and an account, all current transactions should show, you shouldn't have to scroll down.

26 July 2026
Rated 5 out of 5 stars

Quicken is wonderful!

Quicken is wonderful!! Easy to use and so many different reports at your fingertips. I have been a Quicken user since 1998 and wouldn't use any other program. Love it!! Highly recommend!!

26 July 2026
Rated 2 out of 5 stars

i have not been able to download…

i have not been able to download financial info into my new account. one of your agents tried, but could not get it to work with my existing files. you have long ignored long-time users (we all lost data when intuit took over because your program was not compatible with existing files) and you have made no effort at all to provide a way to coordinate downloads with existing files. and now you're charging me more and more just to use your program. maybe you could be the one company that actually cares about long-term customers more than getting new ones.

26 July 2026
Rated 2 out of 5 stars

Data in my accounts is changing when…

Data in my accounts is changing when I'm not even in the account registers and I do not download from the accounts' website. I have had continuous web protection for years and this problem has started after I got a new laptop with Windows 11. I had to do a reconciliation of my checking account by hand all the way back to 8/2019, got a balanced account 4/26/26 which held until 5/1/26 and continued to go out of balance and still is today. My Capital One account was reconciled back to 2017, had a credit balance of $2.16 but now shows I owe 212.02. I'm not happy, I'm in the middle of going thru my checking account AGAIN and there are transactions which just disappeared and some I have to use the search bar to find. What's up with this? Your price has increased and your reliability has declined. I'm not a happy camper

26 July 2026
Rated 2 out of 5 stars

Paying too much for what I don't want

I'm disappointed Quicken has moved to the subscription model. I wish they'd provide a simple option without all the extras that I could purchase say, once every 5 years. I only use about 20% of the bells and whistles provided and wish I didn't have to pay for it.

29 June 2026
Rated 4 out of 5 stars

I've been using Quicken since the early '90s

I've been using Quicken since the early 90's and it's been the best resource for past purchases, home improvement and trip information, etc. I have gotten frustrated in the last couple of years where changes to Quicken have combined my carefully made split categories on transactions into one category or does sometimes does not properly reconcile with the bank.

19 July 2026
Rated 3 out of 5 stars

Once I could get past the AI phone…

Once I could get past the AI phone system, the human operator and I solved the problem. I bought a new computer and the Best Buy people would not load anything that was not direct Windows application. The AI system could not understand that. Took me long time to get past - about 20 minutes of agravation.

19 July 2026
Rated 4 out of 5 stars

No answer to email

Usually, Quicken works great. But some time ago I had a question. I can't remember what the problem was and can't find the message I sent. HOWEVER, no one ever answered my email. That is very disappointing. Now, until the problem happens again, I have to wait. When it happens again, I will call.

1 May 2026

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