5 stars!!!!! I had a few questions before ordering, changed my mind a few times, but the customer service was top tier. There was a small problem with delivery but I’d provided an old phone number by... See more
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Company details
- Outdoor Furniture Store
- Bar Restaurant Furniture Store
- Furniture Accessories
- Furniture Accessories Supplier
- Garden Furniture Shop
- Sofa Store
Written by the company
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Contact info
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, United Kingdom
- 02476642139
- sales@quatropi.com
- www.quatropi.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Third purchase now 5* across the board
Third purchase now 5* across the board. (garden furniture, coffee table and dining table and chairs) and all have been stunning and extremely high quality which should last you years. Customer service is also exceptional. Highly recommend this company and their products.
Great service when I ordered furniture…
Great service when I ordered furniture . Went out of their way to source what I wanted . Super impressed with the quality of product .. defo recommend .
Amazing quality, fast and very efficient service from quatropi
From ordering to delivery absolutely amazing. Communication from Quatropi was amazing. I was kept well informed of delivery details. 10/10 delivery service. The gentleman that delivered my triple hanging egg chair was amazing 👏. I could not be happier with my new piece of garden furniture. Amazing quality 👌.
Firstly when I ordered my sofa I…
Firstly when I ordered my sofa I specifically gave the young lady a date I couldn't receive the goods. And she comes back with a delivery date on for when I was on holiday. good start! also when ordering the sofa, Darius did not tell me the sofa was sided. Meaning they only have a left or one sided cushion. So the cushions do not sit equal to the opposite side. The finish on the footstools is awful. ( happy to send photos ) but would probably be wasting my time. Then when I called up, I was told I`d get a call back within an hour. 4 hours later... still no call. Now I`m sure their come back with a million excuses. When sometimes you just need to put your hands up and say " sorry Mr customer " we got it wrong. They say you really know how good a business is when their an issue or problem to solve. and this business has failed badly!

Reply from Quatropi Furniture
Good quality modern furniture pieces…
Good quality modern furniture pieces and satisfactory service.
The garden furniture from Quatropi has…
The garden furniture from Quatropi has literally transformed our lives! I have been looking forever for a nice modern garden set and fell in love with the Modern 6 Seater Garden Table | Grey Aluminium & Ceramic and CIA garden chairs. My husband and I sit at the table every evening with a glass of wine and chat about the day. Something we didn’t really do before! He says it clearly makes me happy to chill in the garden and that makes him happy!
Everything appears to be well made and it is becomes with a cover to protect it during not so great weather.
We love our outdoor furniture 😍
Journey to find a dining experience
"From the moment I made my initial inquiry to the final completion of my order, the entire process was handled with exceptional professionalism and efficiency. Everything was streamlined, clear, and hassle-free."
Very professional service and loved my…
Very professional service and loved my table. Would definitely order again.
I’m very happy with my order.
I’m very happy with my order, they have been very quick with the delivery.
Very good quality
Rotten delivery
I ordered an adjustable chair and in addition paid £49 for delivery. The delivery slot was from 7am to 9am but I was assured that it would arrive around halfway through this window. At 7.22 I saw an unknown number had tried calling me five minutes earlier so I immediately returned the call but there was no reply. I tried two more times over the next half hour or so. It later transpired that the number was Quatropi’s carriers and I since discovered that the delivery was quite deliberately scheduled ahead of what I had been told after receiving the original notification. Also that the carriers deliberately did not pick up my calls and having chosen not to leave me a voice message on their call. All in all a depressing experience but I have to better chair from the many alternative suppliers available. Sorry I can’t join the happy band of five star subscribers here but my own experience was pretty appaling.

Reply from Quatropi Furniture
Omg fantastic garden furniture!!!
Omg! The quality of my 3XL HAMMOCK is phenomenal. I’ve been looking for quality furniture for the garden and found it. My friends are jealous and asking for details of where I had purchased item. I also purchased additional cushions that make the whole look simply wonderful.
5 stars from me - garden and home purchases
Love this company. Cannot stop purchasing from them. Bought all my garden furniture from them. Excellent quality every piece. And different too. Now progressed onto home furniture. Excellent quality items with excellent service and delivery. 5 stars from me.
We had a slight problem with the piece…
We had a slight problem with the piece of furniture we ordered but it was dealt with swiftly and resolved very well.
Great customer service.
Excellent Product
The product exceeded all expectations.
Quality was excellent as was the packaging.
Customer service was also first class.
Would recommend the company.
Love my new garden furniture
Love my new garden furniture, stylish, comfortable and great service
Fantastic costumer service and products!
I ordered a square coffee table with storage in white chalk and the product looked exactly as described and the quality was amazing. Unfortunately, the initial order had come scratched in some places but once I contacted costumer support, they were able to offer a replacement with ease. I am so happy with the costumer service provided as well as the product that I will 100% be repurchasing again for items I want to give a luxury feel.
Great quality sofa with great customer service
Bought the U shape sofa a few months ago…. Regretted not buying the accompanying foot stool. The customer service team were helpful in guiding me to the right one over email and it arrived quicker than expected.
3rd occasion using Quatropi and we will use again.
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