Quatropi Furniture Reviews 

Omg! The quality of my 3XL HAMMOCK is phenomenal. I’ve been looking for quality furniture for the garden and found it. My friends are jealous and asking for details of where I had purchased item. I also purchased additional cushions that make the whole look simply wonderful.

A good efficient service and product.

Love this company. Cannot stop purchasing from them. Bought all my garden furniture from them. Excellent quality every piece. And different too. Now progressed onto home furniture. Excellent quality items with excellent service and delivery. 5 stars from me.

Great product and fast delivery

We had a slight problem with the piece of furniture we ordered but it was dealt with swiftly and resolved very well.
Great customer service.

The product exceeded all expectations.
Quality was excellent as was the packaging.
Customer service was also first class.
Would recommend the company.

Love my new garden furniture, stylish, comfortable and great service

I ordered a square coffee table with storage in white chalk and the product looked exactly as described and the quality was amazing. Unfortunately, the initial order had come scratched in some places but once I contacted costumer support, they were able to offer a replacement with ease. I am so happy with the costumer service provided as well as the product that I will 100% be repurchasing again for items I want to give a luxury feel.

Bought the U shape sofa a few months ago…. Regretted not buying the accompanying foot stool. The customer service team were helpful in guiding me to the right one over email and it arrived quicker than expected.

3rd occasion using Quatropi and we will use again.

I personally would not recommend this company or the mikey modular sofa.

1 of the delivery drivers damaged my solid oak flooring as what I didn't know was, there is hard sharp metal underneath every section. Because the delivery driver had removed all protective packaging and was sliding the sofas across the floor my oak flooring was heavily damaged with gouges and scrapes where the sofa had been pushed or dragged across it.

Company called me a liar said I had done it! I would have needed to literally record the delivery drivers lifting it in and causing the damage! The drivers apparantly first denied lifting the sofa in however had to admit it after I sent cctv evidence.

I have been quoted over £700 for my flooring to be rectified, company gave £200 as a 'goodwill gesture'.

The sofa itself is not at sturdy as I'd hoped. Although connected to one another the sections move. The sofa cushions on the backs and arms aren't filled to the edges and are very squishy so I imagine these won't last very long. Even with the feet on, the screws aren't the best and some sit proud, and the feet are metal and have sharp edges.

I currently have all the feet and screws taped and the sofa is sat on cardboard to protect my flooring so to me this sofa is not fit for purpose.

Very sad indeed, my partner had wanted to buy this sofa for his property but will not buy now. The worst part of it all was for a company not to take responsibility and to say I had caused the damage myself.

Edit after response from company.
Yes I can see you have copied and pasted the final responses. This reply came after I sent cctv evidence. Initially on a phone call I was told the drivers had said they had not lifted the sofa in so there was no evidence. I was told I had moved the sofa myself. This is still incorrect the driver lifted the sofa in and moved them across the floor. I would not damage my own flooring knowing how much I paid for it. I do not feel it unfair at all to voice my opinion which I am entitled to do so. I have had a terrible experience. I was not happy with the £200 pound you were aware of this and in response told me to contact the ombudsman. My quote to rectify flooring was £780. You have not used the words 'LIAR' but what you have said ia that you have heard 2 conflicting stories from the delivery drivers and myself and that the delivery drivers have bot moved the sofa. This implies I have moved the sofa and damaged my own flooring. I pointed the damage out to both drivers straight away when I walked into the room and saw the damage. My partner who was present could also confirm this however I offered this and was ignored. So basically it's their word against mine and the company have believed the delivery drivers. So yes it has been implied I am a lier as I have been dismissed and told I have done it myself.

The guys at Quatropi were great. My delivery was for the day before a huge garden birthday party... with 50+ guests. I checked the items and realised that the fixing screws package was missing for one of the two outdoor sofas... i called Quatropi the Friday afternoon and they could not have been more helpful, firstly apologising and then agreeing to express package delivery the vital screw package that arrived first thing the following day... 10/10

Great service and the delivery guys were great very helpful and very nice

Customer service excellent.Queried price of item and they sorted out the refund immediately

Wow the best double hanging chair I have seen, the quality is outstanding so you definitely get what you pay for. The service from start to finish was first class and i will be buying from these again for other household/garden furniture in the future. I spoke to the sales manager (forgotten his name) and he was superb no pressure just gave me all the details i required to make a purchase. 5* Plus

It looks beautiful thank you

Two recent purchases. Absolutely excellent quality. One item we collected which was next day, simple and straight forward. Other Items were delivered, no mess, was sent a delivery date and two hour window time.

Good service and easy to deal with.

The sideboard that I ordered, although was delayed for delivery, is exactly what I was looking for. The customer service was great and always really responsive to any emails or via chat.

Delivered when expected. Very clear communication. Fantastic seating bench and table. Perfect fit too

Furniture was a great price and good quality