Quatropi Furniture Reviews 

5,133
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the furniture, often finding products to exceed expectations and be very comfortable. Many consumers highlight the exceptional service, noting helpful staff and prompt communication. The delivery service is frequently commended for being quick, on time, and handled with care by polite drivers. However, some customers also noted occasional issues with delivery, such as minor delays, early morning arrivals, or concerns regarding packaging and placement. A few others felt that certain product features, like an electric recliner's speed or furniture feet design, could be improved. There were also isolated mentions of initial manufacturing defects or comfort not meeting expectations, though these were often resolved quickly by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, stylish design, and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high-end,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Service

Clients share positive opinions on service, with many reviewers describing it as exceptional, faultless, and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 stars!!!!! I had a few questions before ordering, changed my mind a few times, but the customer service was top tier. There was a small problem with delivery but I’d provided an old phone number by... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

The quality is undeniable. Well put together along with stylish design. Delivery good. I put the legs on myself and all went well and I'm an older lady. Second piece of furniture ihav had from Qu... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,133)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful

We absolutely love our new outdoor furniture - Cole modular in green. It looks stunning in our garden. So pleased it came with waterproof covers too.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Sofa is very well made and beautiful

Sofa is very well made and beautiful , delivery was excellent and guys were so helpful and friendly, I would recommend this company too everyone, they are genuine , which is rare in this world , please don’t worry about this company they are fab

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Buy your furniture from Quatropi!

Loved our new dining table and chairs, great looks, great price, as advertised. We had a problem with the table extending, but Quatropi doggedly helped us find and replace the little screw that caused the issue.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Very customer focused, amazing products

We bought a beautiful TV unit from Quatropi and it exceeded our expectation - extremely well made and looks fantastic in our lounge. It arrived very quickly and within the time slot advised. The fact it arrived assembled was also a bonus! We had a very small issue which was dealt with quickly and with us, the customer, completely at the forefront. I highly recommend this company and we won’t hesitate to use them again.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with purchase

Great delivery service. Driver texted with anticipated time. Arrived dead on time. Carefully opened the top of the package to ensure correct colour. Table exceeded expectations looks more expensive than it was. Easy to assemble. Thoroughly recommend this company. Delighted with purchase.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I can’t be more happier with the jasmin…

I can’t be more happier with the jasmin sofa I purchased, excellent quality so carefully packed! I would recommend Quatropi to anyone my purchase was worth every penny delivery guys where great polite and where on time which was a little early 6.30am but worth it at the end 5 stars ✨

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Quatropi had good reviews

Quatropi had good reviews. They were not known to me but ordered a fabulous sideboard in the sale in Dec 2025. It was delivered swiftly, well packaged and in good condition. I was kept informed of delivery and delivery men were very pleasant. What more can you ask!

9 December 2025
Unprompted review
Rated 4 out of 5 stars

I found it exciting ordering from this…

I found it exciting ordering from this company as I've followed them for 3 years. I purchased a sofa, bistro set, cushions. All fantastic and look amazing. The only thing I was deflated was the delivery men do not assemble your furniture. Dump it and go. Shame really. But don't let it put you off. Quality 💯

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Moira sideboard 200 cm

It was the first time I made a purchase with Quatropi.
I checked many competitors and read the reviews of this company until I decided to give it a go.
Today two delivery men, friendly and professional arrived at my door. I was notified a 8 am delivery and at 8am sharp they arrived. It was so well packed as well.
The sideboard is very long and made it just about through the door(what a relief!)
The sideboard Moira 4 Door Wooden Sideboard 200cm is simply stunning and so well built and solid. It has elevated what it was before a humble sitting room. SUPER HAPPY BUYER!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous buying experience!

Very happy with my new floor lamp, it is great quality and a beautiful unique design.
When I called to speak to the delivery team after day/ time was confirmed, for pre Christmas delivery; they were so polite and helpful.
I wouldn’t hesitate to recommend buying from Quatropi if you are considering it. I’m so glad I did!
Thank you very much ☺️

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company with unmatched…

Fantastic company with unmatched Furniture with unique designs. Excellent customer service from sales to after sales 10/10. The aftercare is just the best I have ever dealt with. Caring and understanding what a customer needs is just brilliant. Products are of high quality with excellent materials and designs. ⭐️⭐️⭐️⭐️⭐️

30 December 2025
Unprompted review

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