I purchased their SF20 solar reflective film for the front of my flat. During the 2026 heatwaves, my flat was ridiculously hot and I couldn't get hold of an air-conditioning unit. When I purc... See more
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Review summary
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Reviews shaping this summary
Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... See more
Company replied
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... See more
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Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... See more
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Company details
- Window Treatment Store
- Blinds Shop
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Home Improvement Store
- Interior Designer
Written by the company
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Contact info
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, United Kingdom
- helpdesk@purlfrost.com
- www.purlfrost.com
4.8
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Prompt delivery in good order.
Prompt delivery in good order.
Clear instructions which worked.
Was confused as photo on website wasn't clear but happy with the window film -swallows on telegraph poles-when the sun is out I have swallow reflexions on the floor -lovely-just need more sun!!
1 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Elegant update to windows
I am so glad I found this product. It is easy to use and the end result looks superb. The bespoke measurement feature is first class.
21 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Unbelievable product
Unbelievable product! Great service and I'm just about to place another order.
The small window is now a beautiful feature with a lovely botanical print- dragon flies, butterflies and flowers. It's a quirky cottage so it's so fitting and a joy to look at!
27 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Fast delivery
20 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Frosting film for conservatory
I ordered the frosting film for my conservatory windows. It arrived very quickly and the instructions were detailed and easy to follow.
I am so pleased with how it adhered to the windows and it looks great. I have had lots of compliments on it.
22 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful designs and film works a…
Beautiful designs and film works a charm. Arrived carefully packaged and with clear instructions as ever.
26 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great selection of patterns.
Great selection of patterns.
Ordering process was very easy, goods were shipped in less than a week.
The trickiest part of the whole process was selecting the the wide range on offer...
Have used Purlfrost Window Film before, and will do so again and again.
Thanks Purlfrost.
19 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful designs
Beautiful designs, easy to order with fast delivery.
Looks amazing and easy to apply once you’ve read instructions.
Can’t thank you enough
25 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Fantastic products!
Fantastic products!
Made to measure and good range of designs.
Really easy to apply and has transformed my bathroom and kitchen.
I'm really pleased with the result.
25 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Good company to deal with
Very good product, easy to use and fast delivery, done exactly what we wanted it to do
24 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
I ordered a custom sized window film
I ordered a custom sized window film. The entire process was flawless. I got the product cut perfectly and with instructions which were easy to follow. I also bought the tools needed to put up the film which too were of high quality and reasonably priced. All together a great company and a great service.
17 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Really happy with my order
Really happy with my order. The print is fantastic and the colours are so vibrant, it really does look like stained glass. I have already recommended to others.
15 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Ordered the frosted film,and applied it…
Ordered the frosted film,and applied it today,following the You Tube video.
No problem at all,and the privacy we wanted we now have,Would highly recommend
21 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Good range of designs and helpful…
Good range of designs and helpful instructions and videos to show you how to apply the film. Also really helpful customer service who sorted out a mistake very quickly and sent out a replacement straight away.
18 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Simply the best.
Simply the best.
I have used Purlfrost for a number of years and their products are exactly what I want for my windows. Customer Service is excellent (especially Tania the office manager). When my product went missing with Evri (having been advised that it was lost) she organised a replacement. However, this was not needed as Evri decided to locate my parcel and deliver it forty-eight hours late. Would I use again? Yes. In fact I am about to order more but will request they don't deliver using Evri.
19 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Amazing
The sheets were easy to apply, look AMAZING with a timely delivery service. Thank you Purlfrost guys!
16 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Best solution for window privacy
So easy to order exact fit online with plenty of styles to choose from. Speedy delivery and easily explained step by step guide as to fitting. Was very easy to install and looks amazing.
18 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Good service
The company sent the film quickly after other order was put in . The instructions to apply were easy to read. If you are applying the film to a large window I would suggest it takes two people.
18 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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