PureGym UK - Nottingham Colwick Reviews 74

TrustScore 4 out of 5

3.8

Colwick Loop Road, NG4 2JN Nottingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A clean, spacious gym with high-quality equipment and a great free weights area. Plenty of mirrors, which is something a few other gyms I’ve used have lacked and is really useful when lifting withou... See more

Company replied

Rated 5 out of 5 stars

Great selection of equipment, clean and friendly. Make sure you get into the habit of entering your car reg on the touchscreen pad when you arrive. That way you won't get a parking ticket should you... See more

Company replied

Rated 3 out of 5 stars

New to puregym. Pricing options seem good. Easy to join and useful app. Disappointed that the gym I wanted to join was 1. Not a part of the Black Friday no joining fee promotion. 2. It did not offer... See more

Company replied

Rated 1 out of 5 stars

Way too busy, cannot even get on a machine. PureGym should limit the members. Unfair and a complete waste of money. Plus after joining on their “best sale” they then reduced the membership by half pri... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Nottingham Colwick

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Colwick Loop Road, NG4 2JN, Nottingham, United Kingdom

3.8

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Pure gym colwick.Notts Things not as they seem

Gym good charged £85 because I went on a Sunday morning,can only train in sainsburys opening hours which is no good to me ,not really a 24 hr gym.Was my birthday present.Had to cancel as cant get there without a car and work long hours.Dissapointing.

1 October 2023
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Dawn. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are sorry to hear that you received a parking fine whilst using the gym. The car park is operated by a third party company in which we do not have any affiliation with. Therefore, we are unfortunately unable to cancel such tickets. Information regarding parking is available on the home page of any PureGym which offers parking. The correct parking procedures must be followed, to avoid a parking ticket. We would always advise that you appeal the fine and explain the circumstances. If you get in touch with Member Services, we can also provide you with an appeal document which will be an official letter from PureGym Head Office, stating that you are a member of PureGym and your attendance log for the date in question, will also be provided as proof to show you were in the gym. If your appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service. They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal. On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess. Although we cannot guarantee they will cancel the fine, we do hope for a positive outcome.

Thanks, PureGym.

Rated 4 out of 5 stars

Clean gym with enough equipment

3 October 2023
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great classes!

Nice new gym. Wasn't overcrowded and plenty of equipment. Great body tone class yesterday with Kelly - loved her encouraging, friendly approach. Will definitely be back!

3 October 2023
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Laura. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Hooray for this new gym!

Lovely and clean, spacious, great equipment selection, easy and free parking, friendly staff. I used to go to PureGym in Portishead and really missed it when I moved here. Hooray for this new gym!

2 October 2023
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Laura. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear that you enjoy using the gym overall!

Thanks, PureGym

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look