I^ve been coming here for six months,it^s a wonderful place.It^s very convenient for getting your body in shape,there are all the exercise machines and equipment for powerlifting.At first I trained wi... See more
Company replied
UNIT 4A, The Quays Shopping Centre, BT35 8QS Newry, GB
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I^ve been coming here for six months,it^s a wonderful place.It^s very convenient for getting your body in shape,there are all the exercise machines and equipment for powerlifting.At first I trained wi... See more
Company replied
Place was very clean, not too busy and fairly well laid out. Could do with more cleaning stations as I am used to wiping down after each exercise and appreciate when others do the same. Manager was bu... See more
Company replied
Members including myself were sent an email at 9pm at night saying the gym would be closed to 8am the following morning - Not a reasonable notice period for a start. However, the email stated i... See more
Company replied
Lovely gym, cheap, no contract, free parking, great friendly atmosphere and most of all the lovely instructors/staff, although feel bad for them, don't think paid enough!! I've been a member since it... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
UNIT 4A, The Quays Shopping Centre, BT35 8QS, Newry, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Newry
I^ve been coming here for six months,it^s a wonderful place.It^s very convenient for getting your body in shape,there are all the exercise machines and equipment for powerlifting.At first I trained with trainer, Anastasija taught me how to do the exerses correctly.She gave me a meal plan and workout plan.Thanks to this,I almost fit into the size I want.Now I know for sure that I can achieve the desired result if I don^t stop training.

Reply from PureGym UK - Newry
I had day pass with pt anastasia she was so friendly and made me feel so welcome

Reply from PureGym UK - Newry

Reply from PureGym UK - Newry
I rejoined after being off for a year due to ill health, process was simple and took about 1 minute, i got my old code back for entry keypad . All good.

Reply from PureGym UK - Newry
Awful, signed up, booked into app and shows I’ve no membership even though the money has Co e out of my account

Reply from PureGym UK - Newry
I always feel comfortable messaging pure gym because the staff r always very nice and friendly knowledgeable and understanding and very fast response about 24 hours and they r very busy pure gym I think is the best gym and the pt male and female r highly professional I would recommend getting a pt 2 reach your goal much faster it is money very well spent your health is your well

Reply from PureGym UK - Newry
I was very anxious and nervous about being in a gym as a woman, I had never been in one before and have several health issues, however I had the most supportive experience and now have the confidence to keep returning, I booked in with Lauren McMinn one of the PTs available , between her patience, extensive knowledge and ongoing support I not only met goals but started to feel more confident and better about myself than before . I highly recommend her as a personal trainer, she not only tailored the experience to my specific needs but went above and beyond creating a programme for me as well as check ins, absolutely would enquire about her services again ! The gym itself is always very clean and welcoming .

Reply from PureGym UK - Newry
Members including myself were sent an email at 9pm at night saying the gym would be closed to 8am the following morning - Not a reasonable notice period for a start.
However, the email stated it would reopen at 8am. It did not.
Instead multiple members including myself waited for 45 minutes on a member of staff opening it as per the email. No one arrived. At least 15 gym members came and went in the time some of us were stood there.
Completely sub-par and incompetent management of the situation.

Reply from PureGym UK - Newry
It was my first time to go to Puregym and it was great and perfect.

Reply from PureGym UK - Newry
Loads of equipment available, easy to use and a friendly environment

Reply from PureGym UK - Newry
Very good place to work out. There is a lot of equipment and a lot of space and it is clean. There is a nice atmosphere. I recommend this gym:)

Reply from PureGym UK - Newry
That was nice experience to visit PureGym. Very good access, gym has great equipment and is open 24h what is an amazing idea. I was delighted to train here

Reply from PureGym UK - Newry
The place has far too little machines for the amount of people who go their. I go to PureGym intending to complete a 45 minute workout and end up taking an hour and a half waiting for machines.

Reply from PureGym UK - Newry
Plenty of equipment, but there is barely any spray and tissue available around the gym.
One spray and tissue is only located in one spot at the end of the gym, so it will of course discourage others to go out of the their way to wipe equipment down after they use it. I never see anyone except myself using it.

Reply from PureGym UK - Newry
It is a very spacious, quiet, well located gym. You check yourself in and price for monthly membership is very reasonable. The staff are so nice and friendly even the people that go there are lovely no one judges or looks to make anyone uncomfortable.

Reply from PureGym UK - Newry
Lovely gym, cheap, no contract, free parking, great friendly atmosphere and most of all the lovely instructors/staff, although feel bad for them, don't think paid enough!! I've been a member since it opened, love it

Reply from PureGym UK - Newry
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