PureGym UK - Coventry Skydome Reviews 168

TrustScore 4.5 out of 5

4.3

The Skydome, CV1 3AZ Coventry, GB


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Rated 5 out of 5 stars

Brilliant and respectful staff and a great variety of machines and equipment. Easy to navigate around and also have a variety of different vending machines for protein, drinks etc.

Company replied

Rated 5 out of 5 stars

I’ve been training with Dave for a while now, and he is genuinely one of the best PTs I’ve ever worked with. He explains every movement clearly, always checks my form, and adapts the workout to what... See more

Company replied

Rated 2 out of 5 stars

One of the running machines has had a Out of Order sign on it for now 4 weeks still non sign of it working! Also the Yanga Drinks Station (which I pay extra for monthly) has been out of order for 3 da... See more

Company replied

Rated 5 out of 5 stars

Barry's personal training was an absolute game-changer for me! He's not just incredibly knowledgeable but also super approachable. As a total newbie in the gym, he helped me feel at ease and took... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Coventry Skydome

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • The Skydome, CV1 3AZ, Coventry, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

168 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Big room for workout

Big room for workout, nice atmosphere.. overall good experience till now..

12 January 2025
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Amit - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.

Rated 4 out of 5 stars

Best gym in the Coventry, nearby city center, good commute

Best gym in the Coventry.

12 January 2025
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Reply from PureGym UK - Coventry Skydome

Hi Piyush - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 5 out of 5 stars

Skydome pure gym Coventry

Excellent gym and staff especially baz my p.t

8 January 2025
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Lee - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having a great experience in our gym. ​

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

PT Sessions with Dave Fuller at PureGym

I'd never really been to a gym before, despite being very active and generally fit. I really wanted to find someone who could teach me more about proper nutrition, which equipment to use and plan out a way to reach my fitness goals.

Dave takes the time to respond to injuries, and can adapt his sessions on the fly; he's knowledgeable and actively seeks out new techniques and understanding for his clients. Been training with him for 3 months now and will be continuing.

PureGym is a convenient place to train, especially 2hrs free parking and 24/7 access. Sometimes the equipment can be busy, or you can't find the attachment you need, but overall a reasonably priced option.

4 January 2025
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Edward - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a great experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

Skydome Puregym is a friendly gym

Skydome is a friendly gym where members mind their own business. There is enough equipment that suits what you want to achieve. If you want to lose weight, there is equipment for that. If you just want to tone yourself you can find the right equipment. If you are not too sure of anything, the staff are very friendly and approachable. If you need a personal trainer they are more than happy to help you. If you want to join a class you can do so.
If you feel you need a shower after a work out, the bathrooms are very clean. The toilets are also clean. The atmosphere is very friendly.

3 January 2025
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Roselyn - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Dave is a great PT

Dave is a great PT. He explains techniques clearly in every session. He is very positive and encouraging. It was a really good experience training with him and I have gained a lot of muscle.

9 November 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Yuchuan – Thank you for leaving this review! It's great to hear you're having such a transformational experience with us!

Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Easy to join Pure Vym

Easy to join, good value, well equipped and nice environment

7 November 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Alan - Thank you so much for your feedback! We're glad to hear you're enjoying the range of equipment and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

It was very simple to sign up-…

It was very simple to sign up- instantly got a pin - downloaded app with ease and voila! I was in the gym.

20 October 2024
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Reply from PureGym UK - Coventry Skydome

Hi John - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to give you a straightforward start to your fitness journey so it's great to hear you had a clear and easy time joining us. Enjoy your workouts! Thanks, PureGym.

Rated 5 out of 5 stars

New modern gym

New modern gym, lot of space, easy access, good condition facilities
Thanks

13 October 2024
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Reply from PureGym UK - Coventry Skydome

Hi Aigar - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

Rated 4 out of 5 stars
PureGym UK - Coventry Skydome logo

Reply from PureGym UK - Coventry Skydome

Hi Hamed - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

PT sessions with Dave Fuller are amazing!

After nearly a decade of avoiding physical activity due to injuries, I struggled with gym anxiety and a lack of confidence. Moving back to Coventry and knowing anyone made it even harder. I found a PT in Dave Fuller on Instagram, and he was at PureGym, which was perfect. During our first session, he took the time to understand my history, concerns, and goals. His personal experience with injury and rehab made him relatable, and he helped rebuild my confidence through guidance, technique coaching, and progress tracking. The results have been amazing; I feel stronger and more confident. Dave is attentive to my injuries should anything flair up, adapting exercises when necessary. I highly recommend him—he’s not only an excellent trainer but also a genuinely nice person!

17 September 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Nikhil. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience with our PT Dave in reaching your fitness goals.

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 4 out of 5 stars

smooth experience

nice smooth joining experience and good offer
happy to be part of puregym

11 August 2024
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Reply from PureGym UK - Coventry Skydome

Hi Neeraj. Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward and you could take advantage of one of our promotions.

We look forward to welcoming you soon! Thanks, PureGym

Rated 5 out of 5 stars

They maintain the equipment

They maintain the equipment, they maintain the building , staff is helpful.

19 July 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Thando! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 1 out of 5 stars

No contact after membership suspended…

After my membership had been suspended and left locked out the gym. I was told to email the manager to get a reason why my membership had been suspended.
Having awaiting over a week without acres to the gym and unable to attend the gym within the hours it’ll be manned. I accepted to still pay for a membership.
In that time someone has tried to access the gym as I’ve received email informing me my access is denied. I’ve now paid for a week’s membership without access and no contact. Cancelled direct debt for next month.
Due to my work pattern, attending the gym in manning hours is pretty much impossible. This is why I become a member of a gym with 25 access. I have emailed the gym over a week ago.

10 July 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Jon. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

As well as contacting via email you can also visit the gym during staffed hours. On entry you can press the assist button which will alert a member of our team who can look into this for you.

Alternatively you can reach out back to Member Services. They will be unable to remove the suspension added in club, but can also contact the Gym Manager to escalate. Thanks, PureGym

Rated 5 out of 5 stars

Brilliant Gym

Brilliant Gym, great staff who are very helpful, everything you need, clean gym and equipment also clean, very good membership fees, would very much recommend to anyone, 5*

1 July 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Steven, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 1 out of 5 stars

Membership suspended no reason or warning.…

Went to the gym in the morning to find my account suspended. No one contactable in the gym or via phone. Only via Facebook messenger which could take up to 12 hours.
Unable to log into my account, message stating my account is suspended contact customer services, the number is no longer in operation. No warning or email to say my account was suspended or a reason.
Had to leave the gym. Facebook chat told me to contact the local gym but my subscription fee would still be take whilst my account was suspended.
Emailed the gym with not response.
Cancelled my direct debt.

1 July 2024
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Reply from PureGym UK - Coventry Skydome

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

If a gym suspension has been added in club only the Gym Manager will be able to remove this.
They will reply back to your email as soon as possible or you can visit during staffed hours by pressing the assist button by the pods to discuss further. Thanks, PureGym

Rated 5 out of 5 stars

Barry Johal

I joined PureGym a little over 8 months ago with no prior gym experience. On my first day I did the induction with one of their on-site Personal Trainers, Barry. He walked me through the basics of how to use the facilities and equipment. I needed a personal trainer to help me build form so I hired him on the spot as he made a good first impression. It’s been an amazing experience working with him. Barry excels in tailoring his training regimen to the level of his client. I have gradually progressed from newbie to someone who knows what they are doing in the gym. He emphasises building good and sustainable habits for an overall life changing experience. Beyond that he’s morphed into a good friend. I would recommend anyone looking to start their fitness journey reach out to them.

30 June 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi David! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so. It is great to hear about your fitness journey, and the impact Barry has had.

We hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

PureGym is a nice environment to get…

PureGym is a nice environment to get fit. It is clean and spacious and staff are willing to help if the needs be.

21 June 2024
Unprompted review
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Reply from PureGym UK - Coventry Skydome

Hi Abraham - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 5 out of 5 stars

Coming from a different country I had…

Coming from a different country I had various doubts when I just paid for the subscription on the app. But the gym was really good and has versatile equipment for various needs and for all kinds of people. Best gym I have been to in a long time.

30 April 2024
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Reply from PureGym UK - Coventry Skydome

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

Great to hear you enjoyed your visit, and look forward to welcoming you back soon! Thanks, PureGym

Rated 5 out of 5 stars

Very Good

All doing good!

15 April 2024
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Reply from PureGym UK - Coventry Skydome

Hey there - That's awesome to hear and thanks for the 5* feedback!

Thanks, PureGym

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