Always lovely customer service and good work done on the car. Never any issues and always come here for everything needing done. Prices are decent also compared to other garages. Can get you in fast w... See more
Company replied
Location
Switch locationUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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See what reviewers are saying
Drove in, left the keys with reception, went to get some shopping at Morrisons, came back, picked up keys, drive away. So why have I only given four stars? I never got a receipt that's why. N... See more
I have been bringing my cars to Protyre for so many years. It has always been so easy to make an appointment for MOT, service and repairs. The staff are polite, efficient and knowledgeable when discu... See more
Company replied
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... See more
Company replied
Company details
About Protyre Autocare - Workington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, United Kingdom
- 01900 602240
4.5
Excellent
1K reviews
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all went very smoothly,car was ready at…
all went very smoothly,car was ready at the time they said it would be,excellent service.
23 June 2026
Reply from Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Workington
Hello Mrs Richardson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first time using Protrye
My first time using Protrye, I was really impressed by the whole process with them; from the online booking; the service and MOT carried out and finally my interaction with the Team at my Workington Branch, cheerful, friendly, efficient and helpful.
24 June 2026
Reply from Protyre Autocare - Workington
Hello Philip,
We are so pleased to hear about your excellent first experience with us! It's wonderful to know that our online booking, service, MOT, and the team at our Workington branch all impressed you. Thank you for your kind feedback.
Best regards,
Eddie
Customer Care - Protyre
Good knowledge of product and they did…
Good knowledge of product and they did a full survey
17 June 2026
Advised part needed replaced
Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.
10 June 2026
Reply from Protyre Autocare - Workington
Dear Mr Ree,
Thank you for notifying us of your concerns regarding the quoted cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
After a disastrous MOT experience the…
After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You
5 June 2026
Unprompted review
Reply from Protyre Autocare - Workington
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked my car in for MOT
Booked my car in for MOT, all was smooth and done within the hour!
3 June 2026
Reply from Protyre Autocare - Workington
Hello Mart,
Thank you for your fantastic 5-star review! We are delighted to hear that your MOT was smooth and completed so quickly. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Worst customer service ever
Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service
20 May 2026
Reply from Protyre Autocare - Workington
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service by the staff
Great service by the staff. Booking was quick and easy. And the work carried out was to a high standard ..
13 May 2026
good customer service
13 May 2026
Prompt efficient service
11 May 2026
2 front tyres
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
2 May 2026
Excellent price,staff are friendly and…
Excellent price,staff are friendly and helpful sorted my car out for me without any problems
2 May 2026
Air con
Dropped off the car got sorted right away counter staff excellent used pro tyres in the past will keep using them
4 May 2026
I can't fault the service I have had
I can't fault the service I have had, the only reason I have given 4 stars is the pricing can be a little high compared to other garages but the staff and work carried out as been great 👍
4 May 2026
Pleasant prompt service always.
1 May 2026
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