Easy booking process, also a good price. The only criticism is that once booked there's no facility to change it online, as I had to, due to unforeseen circumstances. That being said the receptionist,... See more
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Excellent service after I had the misfortune to have major tyre damage. Managed to get car home and telephoned to enquire if a new tyre could be fitted at my home. This was carried very promptly by tw... See more
Company replied
I booked an appointent for two tyres to be fitted and a tracking check at winsford Protyre depot,i got in in a couple of days (only because they had to get me two tyres) and my appointment was on time... See more
Company replied
Honestly, the team were amazing. Gemma and Molly explained everything clearly and made the whole process of parting with money to sort my daughter's car out as painless as possible 😂. I won't be go... See more
Company replied
Company details
About Protyre Autocare - Winsford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom
- 01606 594925
4.5
Excellent
1K reviews
Asks customers to review
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Reply from Protyre Autocare - Winsford
Hello Donald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
brilliant experience booked car in on…
brilliant experience booked car in on line , turned up and very polite staff job was completed in good time , they phoned me to collect when complete arrived to collect car everything ready to go .
7 October 2026
Reply from Protyre Autocare - Winsford
Hello Mr Hambleton,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Never Again!
Driving my vehicle back home after the repairs had been carried out I encountered issues with the car. We called the garage when we got home and they asked us to return the car which we couldn’t do as it was overheating and losing power. We had to call the AA out who discovered that the coolant pipe had become disconnected as it hadn’t been fitted correctly and all the fluid had drained out completely. The garage had spent all day repairing the coolant thermostat. This caused a great deal of inconvenience and unnecessary stress. We are extremely unhappy with the service we received
5 October 2026
Reply from Protyre Autocare - Winsford
Dear Mrs Stocks,
Thank you for bringing this to our attention. We are sorry that this happened.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
All the staff were a great help to me
All the staff were a great help to me. My car had been neglected after remote working for 5 years. Trying to get back on top of it with lots going on. They gave me all details and a breakdown of everything. They did free diagnostics and reduced cost of tyre for me. I have ongoing work needed and will not hesitate to go back. Thank you to everyone in Winsford Protyre.
2 October 2026
Reply from Protyre Autocare - Winsford
Hello Margaret,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre check
Tyre check for possible puncture, done and dusted before I'd even finished my coffee. Couldn't get any quicker than that. Excellent service.
26 September 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Oil Leak -Repair
Unfortunately an oil leak sneakily developed, the Winsford Protyre Team quickly identified the cause, ordered the part, fitted and then made sure the sealant had had sufficient time to cure before releasing the car back. This certainly gave me the feeling that a professional job had been completed. Thank you.
14 September 2026
Reply from Protyre Autocare - Winsford
Dear Shaun L,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We are pleased we could identify and resolve the issues with your vehicle promptly.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great experience
Great experience. Gave a quote, fitted me in. Great tyre change and also great to see the girls changing the tyres ✅
23 September 2026
Reply from Protyre Autocare - Winsford
Hello Diana,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service and then some!
Honestly, the team were amazing. Gemma and Molly explained everything clearly and made the whole process of parting with money to sort my daughter's car out as painless as possible 😂. I won't be going anywhere else for future motoring needs. Thank you ladies for making an emotional day that bit brighter.
17 September 2026
Reply from Protyre Autocare - Winsford
Hello Sara,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very friendly and…
The staff were very friendly and helpful
Would highly recommend.
23 September 2026
Reply from Protyre Autocare - Winsford
Hello Mr Marsden,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for a service but had a poor…
Booked in for a service but had a poor experience. The staff member was very rude and unhelpful. A small request that was part of the paid service should not have led to the treatment I received. Unhappy with the service and will not be returning.
12 September 2026
Unprompted review
Reply from Protyre Autocare - Winsford
Dear Amy,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
good service
Did a free check and although you couldn`t fix the problem gave me the contact details for a specialist to solve the problem
17 September 2026
Reply from Protyre Autocare - Winsford
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient dropping car off and…
Very efficient dropping car off and picking it up again. Quick and easy. . Had to have new tyres... Cost was what was quoted over phone with no extras added on bill.
18 September 2026
Reply from Protyre Autocare - Winsford
Dear Cheryl,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that the drop-off and pick-up process was efficient and that the cost for your new tyres matched the quote provided.
we will look forward to welcoming you again in the future at our Winsford branch.
Kinsd regards
Kayliegh
Customer care - Protyre
They just can’t be bothered !!!!
Went in on the 14th sept too get 2 tyres and been in before maybe 5 weeks previously also to get 2 tyres done on the same car , I was offered wheel alignment on the first visit which I agreed to . Then they came back and said they didn’t have time to do the rears so I said I’m coming back in a few weeks I’ll get the rears done then , I came back on the 14th sept got the other tyres done and asked for the rear alignment to be done , they said you can’t just do two wheels all four needed to be done at once (I wasn’t told that first time round) then the fitter came back and said he can’t align the rears because he can’t get too one of the nuts apparently “the petrol tank would need to come off “ so I was charged again just for the front ……took my car to a different garage to get the alignment done NO PROBLEM just needed too remove a bit of trim so three times I’ve had to pay for this job me and my family came here with our cars regularly but we won’t again ….LAZY
14 September 2026
Reply from Protyre Autocare - Winsford
Dear Mark Wain,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Superlative ProTyre Experience
The ease of choosing the correct tyres online and then booking a time convenient to myself made the whole initial enquiry painless. However, it was the personnel on-site that truly guaranteed a glowing review. They were professional, polite and nothing was too much trouble for them to deal with. I will not go anywhere else now for my tyres.
16 September 2026
Reply from Protyre Autocare - Winsford
Hello Mr Gwinn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service, advice and workmanship all excellent, that is why I have been a returnin customer for several years. customer
Very good service
10 September 2026
Reply from Protyre Autocare - Winsford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Adam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Happy
Staff went through how I use my car and then gave me options. Offered drink while there. Gave me updates on car tracking and breaks and pads on how long they had which was a while.
9 September 2026
Reply from Protyre Autocare - Winsford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Recent MOT
Just had my car in for an MOT at Protyre autocare, really pleased.
Had booked it in for a particular time and it was completed professionally and on time while I waited, reception staff very friendly and helpful.
Would recommend this establishment and will definitely use in the future.
9 September 2026
Reply from Protyre Autocare - Winsford
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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