Protyre Autocare - Tiers Cross Reviews 

467
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TrustScore 4.5 out of 5

4.7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB

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Rated 5 out of 5 stars

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more

Company replied

Rated 5 out of 5 stars

Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .

Company replied

Rated 5 out of 5 stars

We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... See more

Rated 5 out of 5 stars

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom

  • 01437 890100

4.7

Excellent

TrustScore 4.5 out of 5

467 reviews

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4.7

All reviews

(467)

33,081 reviews in the last 12 months

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Rated 3 out of 5 stars

Friendly staff.

Friendly staff.
Tyres were good value using the voucher sent.
The mechanical work took a long time and there seemed to be a lack of knowledge about my car's brake system.
And, was more expensive than I would of thought.

19 May 2026
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Julian Slade,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

5 Stars

5 Stars. Available on the bank holiday at 8:30am and got my tyres replaced in no time at all. Easy to book online as well. ⭐️⭐️⭐️⭐️⭐️

4 May 2026
Rated 5 out of 5 stars

Protyre the staff are fantastic very…

Protyre the staff are fantastic very helpful get the work done properly on my car cant fault them mark and Rory and the staff are brilliant they even let tou know if any other problems and they sort that out thank you protyre for everything you done for me and my car would not go anywhere else good service and fantastic staff that make you laugh

6 May 2026
Rated 5 out of 5 stars

Great Experience

Rory and his team are stars ⭐ ⭐ ⭐ - helpful, responsive, carry out work to a very high standard and customer service is exemplary. Would recommend big-time!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace avoid at all costs

Rating: 0/5

Took my car in for a simple nail in the tyre. First red flag: the fitter used screen wash to try and find the puncture. Yes, screen wash. He then got a public bollocking from a senior staff member right in front of me – professional.

After he “finished,” I had to ask him to put the wheel nut caps back on, which he’d completely forgotten. Basic stuff.

Then the kicker – they charged me £35 to plug a tyre. I’ve never paid more than £18 anywhere in Pembrokeshire. Absolute robbery.

Won’t be using them again. Bandits.

15 April 2026
Unprompted review
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Matt Hayes,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very accommodating

Very accommodating , we had a puncture the day before and we're travelling back to Bournemouth, they managed to source tyres and fit them quickly. Very friendly and helpful and at a great price.
Thank you so much

15 April 2026
Rated 4 out of 5 stars

New Tyres for MG ZS 2005

I requested a tyre check and after careful inspection, even though there was still 4mm of tread, one tyre was just begining to show wear and tear and two others were close to the expiry day. The car is 21 years old this month and I did not want to over spend on tyres.
The staff recommended a set of four budget tyres,brand new, costing £260.46. The tyres were ordered, and then fitted the next day.

13 March 2026

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