Always use protyre my mot as nd service went like clockwork and pro tyre at thetford are very customer focused and polite. I all ways use pro tyre and my car has never had any real issues Today... See more
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I was expecting to buy a new tyre but the mechanics found the problem and had a reasonable instead of expensive bill to pay. He even drove my car onto the road for me and made sure the handbrake wa... See more
Company replied
Incredible service. Managed to fit me in on the day and had my car fixed and up and running by the afternoon. Always use protyre as they are so professional and consistent. Recommend always.
Company replied
Booked in for steering alignment and was seen to straight away and offered free coffee. The alignment was a bit tricky to get right without pulling one way or the other but the very friendly technicia... See more
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Company details
About Protyre Autocare - Thetford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 4, Telford Way, IP241HU, Thetford, United Kingdom
- 01842 763663
4.5
Excellent
1K reviews
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Fast friendly service.
30 March 2026
Had an overall great visit
Staff was really helpful and will to help where they can. Price was great and will definitely be going back again. Highly recommended garage. Would recommend to anyone needing there car fixed
30 March 2026
hard working team
worked well on my car and at short notice. After a while they could do no more but pointed me in another direction to try before we move on to more expensive fixs. All in all very happy with my experiance and 10/10 to the guys that tried to help. Thank you
25 March 2026
Incredible service
Ordered a new tyre at a very good price.
Sam rang me to advise when the tyre would be in.
I attended and was absolutely astonished by the level of care Sam and Tim showed whilst changing my tyre. I have never had such great service. Not only myself but everyone waiting. Amazing surprise
20 March 2026
Unprompted review
Good professional service
Good professional service. I do not give full marks because it gives you nothing to aim for.
16 March 2026
Very quick and easy to book in and very…
Very quick and easy to book in and very good service.
11 March 2026
Very efficient service and at a good…
Very efficient service and at a good price. Highly recommend.
11 March 2026
Thetford branch
Called into Thetford branch 3rd March with slow puncture and was swiftly sorted and on my way. Well done to all staff who helped me.
11 March 2026
Great service at Protyre
Great service at Protyre, friendly and helpful staff that are very knowledgeable. Thanks.
25 February 2026
Good place to go to
Very nice people also very polite and helpful.
Very efficient change of tyres. Thanks
4 March 2026
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Great service
Great service, very patient! Sam on reception was super helpful and knowledgeable.
2 March 2026
Reply from Protyre Autocare - Thetford
Dear deborah bishop,
We appreciate you taking the time to leave us this fantastic review!
We're so glad to hear that you were satisfied with our service and helpful team at our Thetford branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Free service = no service?
Booked 1:00 PM to 3:00 PM for the following services:
- Brake Fluid Change
- Front Wheel Alignment
- Free TPMS Check
- Free Air Conditioning Check
Arrived at 1:15 which was my bad. I didn't account for how far it actually is from Downham Market. However, I did not expect that the service for my car didn't start until after 2:30 which ended up lasting until their closing time at 4:00.
There was no explanation/word of what has been done to the car or the results of the checks. Okay given that their is an inspection result PDF. I checked the PDF and the TPMS area is empty and there is nothing about Air Conditioning.
I called a few days later to follow up about those checks. I was told that the guy who I was speaking with did not work that day and that he would follow up and send me an email. Days went by and I did not receive any email.
I called again, this time the guy who answered said that he remembered and he will check the files to make sure and give me a call back. Still no call back to this day.
21 February 2026
Reply from Protyre Autocare - Thetford
Dear Lloyd Agas,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Awesome service
Awesome service, I needed 4 tyres quickly, fitted immediately , no waiting and a very good price. I will always now use them. Thank you
25 February 2026
Fantastic service as always
Fantastic service as always, very professional and a great deal, thank you
20 February 2026
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