Protyre Autocare - Telford Reviews 

1,372
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB


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Rated 5 out of 5 stars

What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their t... See more

Company replied

Rated 5 out of 5 stars

The guys were really helpful and knowledgeable, provided assurance regarding work to be done, which was completed quickly, cleanly and on time. Price of work was also very competitive.

Company replied

Rated 5 out of 5 stars

The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more

Company replied

Rated 5 out of 5 stars

Brilliant from start to finish Friendly helpful staff. Kevin was very informative . Excellent job at a very reasonable price. Will definitely use again .

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,372)

35,188 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to arrange the appointment and…

Easy to arrange the appointment and select the tyres. The report showing brake condition was helpful and the advisories around track rod ends was appreciated (cancelled the tracking and refunded until fixed).
Consistently excellent, transparent and reasonably priced service/experience.

22 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Roger Stokes,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

The guys were really helpful and…

The guys were really helpful and knowledgeable, provided assurance regarding work to be done, which was completed quickly, cleanly and on time. Price of work was also very competitive.

22 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant from start to finish …

Brilliant from start to finish Friendly helpful staff. Kevin was very informative . Excellent job at a very reasonable price. Will definitely use again .

22 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wheel Alignment

Had a great experience went in for Wheel alignment. Smooth service 👌

16 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What a great Team of genuine

What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their time they immediately fully refunded me ... Thank you Telford Team .

22 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Martine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always there to help with friendly…

Always there to help with friendly efficiency

14 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Elizabeth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brakes service

Always use them great staff and service

16 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mrs Evans,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speed to replace ruined tyre.

Speed to replace ruined tyre.
Have used Protyres before so new what to expect from Liam and his team - just excellent service with a joke and a smile

20 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Alex​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always a great service

As always a great service. Thank you

6 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Amanda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The whole experience from booking in to…

The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given back in the time by the man who greated me. He was polite and always had a smile on his face. I would recommend to all my friends and family once again thank you to Kevin who made my stay a pleasure.

3 July 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Miss Brown,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick fast service and made nothing…

Quick fast service and made nothing over complicated just did the job I wanted

1 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Jon,

Thank you for your wonderful 5-star review! We are so pleased to hear that you received quick and efficient service from the team in centre. We appreciate your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Service was very good

Service was very good, Liam and Kev were very helpful, will definitely recomend

29 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mr Iddles​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service with time taken to explain an issue which was resolved very quickly and professionally

23 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ray​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOTs

Have my MOT and most repairs done here. Fantastic team, reliable, efficient, helpful.

24 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Siobhan​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

AIR CON REGAS

AIR CON REGAS - Wow just wow
The service was great on arrival the staff were very friendly and informative
Treated my vehicle with respect and was courteous enough to bring it right outside the waiting room
The cost was more than reasonable and I booked my sons car in for the same
I would highly recommend this gem of a garage to anyone

24 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Adele,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

Very good service

22 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mrs Kumar,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team

Great team - will always use them for any car needs!

13 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Miss Atkinson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

a/c regas

good value,prompt and friendly.

13 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Barry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service.

I rang up to get a price for my tyres which was satisfactory and an appointment was made for the following day. On arrival my car was quickly driven into the bay and two new tyres were speedily put on. Because there were two there was a discount which was appreciated. The staff were polite and helpful. If I had any criticism it would be that I was not asked to what pressure my tyres were usually inflated and I did have to reduce the pressure slightly on the new ones.

15 June 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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