Following a telephone enquiry I was booked in the very same morning for both rear tyres to be fitted. Having arrived on time the fitting took no more than 20 minutes. Excellent service quality and a v... See more
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Amazing experience would 100% recommend!!!! Adam at the reception desk was very lovely and quick with booking me in for my MOT. Dave was also very calm when telling me all that was wrong but reas... See more
Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess. Free coffee; however, no cups, so not very good to offer free coffee if you have... See more
They were helpful as i booked my mot and service there was a glitch for some reason unknown reason my booking got cancelled but luckily i had some evidence that it was booked, so they kept my car a... See more
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Company details
About Protyre Autocare - Taunton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom
- 01823 282424
4.7
Excellent
2K reviews
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Reply from Protyre Autocare - Taunton
Hello Mr Durham,
We're truly happy you appreciated our facilities and clean waiting areas. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service, do alot of miles and the gent on the desk very helpful.
22 June 2026
Reply from Protyre Autocare - Taunton
Dear Mrs Overton,
We appreciate you taking the time to leave us a 5-star review!
We're glad to hear that you were happy with our excellent service at our Taunton branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked our car in for a service & MOT
Booked our car in for a service & MOT. The service was completed only some minor issues but I was later told that it failed the MOT due to a leak on the rear brake cylinder. The calliper was replaced costing an additional £250. After examining the paperwork I noticed that the brake cylinders had been inspected & passed OK. When I queried this the next day I was told that the inspection on a MOT follows a rolling road brake test which subjects the system to more severe conditions. It seemed an odd coincidence that prior to the service and MOT the brake system was working properly without an leaks and when I said as much your member of staff became very defensive and when I said that might want to take this issue further he basically dismissed me. Suffice to say I will never do business with this company again.
Update 03/07/26.
After getting an advisory on my MOT regarding the ABS sensor cable being slightly damaged, I took the wheel off to inspect and repair this cable because I thought that it was unusual for this cable to sustain damage. However, the first thing I noticed was that the cable was hanging down between the rear axle and the coil spring and the outer sheath was worn away from rubbing against some part of the rear suspension. What really angers me is that this cable is normally held to the rear axle with plastic clips and 2 were unclipped which caused the cable to hang down. The previous year Protyre did my MOT which passed, so between then and now this issue occurred. I obviously cannot prove that Protyre were responsible for unclipping the cable, but the fact that it was still unclipped today, after being serviced and MOTed indicates gross incompetence by the technicians. It took me less than 2 minutes to repair the cable and re-clip it to the axle.
18 June 2026
Reply from Protyre Autocare - Taunton
Dear Ann Richmond,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Staff were helpful and friendly plus…
Staff were helpful and friendly plus very proffesional. Excellent.
22 June 2026
Reply from Protyre Autocare - Taunton
Hello Mr Payton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service 10 out of 10
Great service 10 out of 10. The work completed in the time frame which was stated. The staff so helpful and very polite. Would recommend to anybody. And a great detailed paperwork on completion.
17 June 2026
Reply from Protyre Autocare - Taunton
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
We always use the Taunton garage as…
We always use the Taunton garage as they are so helpful. went in due to my number plates being stolen from my car. They sorted all within 30 minutes and advised me to contact the police which I would not have thought of until Dave explained why. Great service.
17 June 2026
Reply from Protyre Autocare - Taunton
Hello Mrs Wilson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice and professional staff
17 June 2026
Reply from Protyre Autocare - Taunton
Hello Mrs Blinco,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Welcomed with a smile
Welcomed with a smile, offered free drink.
Very clean reception area.
15 June 2026
Reply from Protyre Autocare - Taunton
Hello Vanessa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly customer service is very well…
Friendly customer service is very well preserved . Simple and clear communication. Job has been done at perfect timing.
12 June 2026
Reply from Protyre Autocare - Taunton
Hello Meljo,
We are so pleased to hear you found our customer service friendly and communication clear. We appreciate your kind words about our timely service!
Best regards,
Eddie
Customer Care - Protyre
First visit to your site
First visit to your site . Very impressive as well . Staff were awesome , A lovely place to sit and wait for my vehicle , even has free coffee . Very very clean as well and that includes the toilet .
12 June 2026
Reply from Protyre Autocare - Taunton
Hello John,
We are so happy to hear you had such a positive first visit with us! We truly appreciate your kind words about our in centre team, waiting area, and cleanliness, including our facilities. Thank you for your wonderful feedback.
Best regards,
Eddie
Customer Care - Protyre
The front desk person couldnt raise a…
The front desk person couldnt raise a smile no eye contact, zero personality and no manners. Surely you ask a customers name with please at the end. I was then questioned as to why i bought only one tyre. Really! Thats my business. I know all the reasons for buying 2 together etc etc.
What if i had financial difficulties through a bereavement? Clearly no thought of how that might affect a customer.
I suggested he buys the second tyre if he feels rude enough to question my purchase. Perhaps its to increase sales.
I know China has robots but didnt they had arrived here yet. Im wrong again.
I wont be returning.
9 June 2026
Unprompted review
Reply from Protyre Autocare - Taunton
Dear Tracy ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Accommodating and friendly
Although they had lost the booking reference(computer glitch), they made time and space to accommodate our needs on the day. They were friendly and courteous and everything was completed within the agreed time.
8 June 2026
Reply from Protyre Autocare - Taunton
Hello Saluja,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
In my opinion Best Four Wheel Alligment…
In my opinion Best Four Wheel Alligment in Taunton at the moment,
3 June 2026
Everything straitforward.
1 June 2026
They are friendly professionals who are…
They are friendly professionals who are willing to help you whatever the problem I will be using them again.
29 May 2026
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