Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
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All very good easy to use web site ,good price and friendly knowledgeable staff ,would definitely use them again.
Company replied
Quick help for an unrepairable nail in tyre. New tyre fitted professionally by courteous staff. Refurbished waiting area was a bonus so whole visit deserves 5 stars. Tyre was a bit pricey compared wit... See more
Straightforward dealing and friendly service from a small team. Perfect location for taking a seafront walk and a coffee while you are waiting. Ordering the tyres and booking a time were very easy... See more
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
4.8
Excellent
770 reviews
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All very good easy to use web site…
All very good easy to use web site ,good price and friendly knowledgeable staff ,would definitely use them again.
4 November 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Jones,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
2 November 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest price and good quick friendly service
Cheapest price I could find for the tyres I wanted. Took less than 1/2 hour to fit and balance the tyres from driving in to driving away.
Friendly staff and free coffee, who could ask for more.
Will be back next time I need tyres as preferred it there to Ystrad Road.
26 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Miss Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
GREAT LOCAL GARAGE
Easy to deal with, always get good service at this Garage. This time full service and MOT, car ready in half a day and a reasonable price.
26 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Ewing,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I recently visited Protyre in Fforestfach with my BMW E92 330i M Sport and was genuinely impressed by the service I received from Lisa.
I’m very particular when it comes to choosing tyres for my car, and after shopping around, I’d become frustrated with sales teams seemingly more interested in selling specific brands than understanding my requirements.
Lisa was a refreshing change. She took the time to listen to my needs, understand my budget and recommend a tyre that was right for both my budget and, more importantly, my car. She also price-matched a competitor’s lower quote, which was greatly appreciated.
What really stood out was Lisa’s knowledge, professionalism and friendly approach. She clearly understood my BMW’s specifications and demonstrated excellence knowledge of tyres. Rather than pushing a particular product, she offered honest, informed advice and made me feel confident that I was making the right choice.
It’s rare to come across customer service like this, especially when you’re a customer who knows exactly what they want and expects knowledgeable advice. Lisa was polite, approachable and clearly focused on getting the best outcome for the customer.
Lisa is a real credit to Protyre Fforestfach. I would happily recommend her to anyone looking for knowledgeable advice, competitive pricing and, above all, customer service that puts the customer first.
Thank you, Lisa, for an excellent experience. It’s people like you who make the difference!
Kind regards
Robert
22 October 2026
Unprompted review
Reply from Protyre Autocare - Swansea Richardson Road
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They were brilliant
They were brilliant. I was out of there and on the road within 15 minutes...and they sorted it straight away. Well done protyre.
21 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Griffiths,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really efficient and they checked my…
Really efficient and they checked my mot status for me. Thank you
21 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Dear Mr Bevan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you found our service to be so prompt and reasonably priced at our Swansea Richardson Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very friendly and helpful
12 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mrs Bevan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy response,my tyres in…
Speedy response,my tyres in stock,smooth operation,reasonably priced.
14 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Made everything easy from first contact…
Made everything easy from first contact to paying the bill makes things so much easier .bk
5 October 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I had booked my car in via the Internet…
I had booked my car in via the Internet the previous day, and even though I arrived early
The work was carried out straight away with no delays.
The Staff were very welcoming and friendly and the pricing was clear and reasonable too.
I would 100% use them again.
22 September 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Caroline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy booking online
Easy booking online. Friendly staff. Very competitive pricing on tyres and work completed on time while you wait in most cases.
25 September 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Service and courtesy made me feel…
Service and courtesy made me feel welcome, making me confident that I will return when the occasion arrises.
23 September 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Williams,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and prompt
23 September 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Williams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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