The staff were polite, friendly and helpful but the wait for a booked single tyre change was too long. The excuse given was we only have one tyre fitter was not acceptable.
Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
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See what reviewers are saying
I was very satisfied with the guys on shop floor. I had a problem with my car and itvwas sorted very quickly and professionally. I would your establishment
Company replied
I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
Company replied
Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.7
Excellent
1K reviews
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Fantastic Service @ Swadlincote!
Fantastic Service @ Swadlincote!
Had a slow puncture on my DS4, put the spare on myself.
1st time using Protyre (was Elmbridge) in Swadlincote, dropped my wheel/tyre off for repair.
Dealt with Carl, who gave excellent customer service, within a short time had a call to collect and the tyre puncture was repaired, and balanced.
Even had a coffee while they replaced the spare with the original tyre back on the car.
Wonderful service, and a great 1st time experience.
100% recommended! Cheers Carl !
28 October 2025
Unprompted review
Reply from Protyre Autocare - Swadlincote
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swadlincote branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
2 new tyres and wheel alignment
Booked online for wheel alignment. When I was there the Technician showed me one tyre at the front was wearing badly so I decided to replace both at the front for safety. I was then booked in a few days later for new tyres and wheel alignment and was able to wait while they carried out the work. Would recommend Swadlincote Protyre.
17 September 2025
Reply from Protyre Autocare - Swadlincote
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swadlincote branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service and very…
Excellent customer service and very helpful team ..always go the extra mile to assist you...
22 October 2025
Two very polite young men on reception
Two very polite young men on reception. Very helpful the pair. Even offered to reverse my car out.
1 October 2025
Reply from Protyre Autocare - Swadlincote
Hello Delia,
We would like to thank you for sharing your feedback regarding the service you received at our Swadlincote branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional all the way
They’re are friendly helpful and cautious and explained how they could help with the bill with pay assist
4 October 2025
Reply from Protyre Autocare - Swadlincote
Hello Cliff,
We would like to thank you for sharing your feedback regarding the service you received at our Swadlincote branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Starting problems
The repair carried out was a total success, as was the service that I requested. It took longer than I expected, however I would not hesitate in recommending Protyres to other users
1 October 2025
Reply from Protyre Autocare - Swadlincote
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swadlincote branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff are friendly and keep you…
The staff are friendly and keep you informed of the progress of our work on the car and managed to complete the work efficiently
1 October 2025
Reply from Protyre Autocare - Swadlincote
Dear Hamish Methven,
We appreciate you sharing your feedback.
We're happy to hear that our team at our Swadlincote branch was friendly, kept you updated, and efficiently completed the work on your car.
Thank you!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Quality experience by a superb company.
Quality experience by a superb company.
From initial research of tyres and prices all the way through to booking and fitting.
Top job
22 September 2025
Reply from Protyre Autocare - Swadlincote
Hello Mr and Mrs Hunt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swadlincote branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prices
Had a pair of tyres fitted, popped in without booking, done in an hour, good service, however I was charged £40 more than the online price I was expecting, didn’t challenge at the time as I wasn’t sure they were the same tyres, checked when I was home. I was contacted by the company, the difference was refunded, I am happy with the outcome, I will continue to use this company. Thankyou
22 September 2025
Reply from Protyre Autocare - Swadlincote
Dear Customer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Two new tyres
Booked in for two new tyres not kept waiting. Tyres where good value excellent
22 September 2025
Reply from Protyre Autocare - Swadlincote
Dear Mr. Hines
We're happy to hear that you received good value and prompt service during your tyre purchase at our Swadlincote branch .
Thank you for your excellent feedback and your time!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Staff very friendly and helpful
Staff very friendly and helpful. Didn’t take long for my tyre to be fitted. Been going here for many years.
22 September 2025
Great customer service
Thanks Team Protyre
Great service
Competitively priced
i needed an extra tyre so they ordered it for same day delivery and booked me back in that afternoon. Even checked brake pad levels for me.
Highly recommend
17 September 2025
Reply from Protyre Autocare - Swadlincote
Hello Catherine,
We're happy to hear that you had such a positive experience with our service and pricing! It's great to know that we could quickly get the tyre you needed and check your brakes. We appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
Very professional and trustworthy
Very professional and trustworthy. Staff are all. Very friendly too.
3 September 2025
The guys here are mega helpful and know…
The guys here are mega helpful and know what they're doing! Great prices on tyres and alignment which they always seem to get spot on and after other places have completely made a mess of the job
29 August 2025
Excellent Auto care !!
I am very pleased with the service at Protyre Autocare- Swadlincote, because they attended to me at the time arranged for the appointment, the staff were very friendly, they provided me with the diagnosis of my car, not only in writing but verbally as well. I like the price, the service, and the free coffee they have in the waiting room!!
29 August 2025
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