Really happy with the service at Protyre. The MOT was carried out professionally and efficiently, and the staff were friendly, helpful and informative throughout. Everything was explained clearly, and... See more
Company replied
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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See what reviewers are saying
Definitely 5 Stars !!! 29/10 my 25 plate qashqai had its first service. Service was completed in the timeframe advised, at a reasonable cost, the service book duly stamped with a copy of the hea... See more
Company replied
I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... See more
Company replied
Had an MOT done here, great communication - rang to let me know of a problem with one of the tyres, asked them to replace both rear tyres. They had none of the ones I wanted fitting, but got them and... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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The usual excellent workmanship and…
The usual excellent workmanship and additional assistance
30 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really happy with the service at…
Really happy with the service at Protyre. The MOT was carried out professionally and efficiently, and the staff were friendly, helpful and informative throughout. Everything was explained clearly, and the whole process was smooth and hassle-free. Excellent customer service. Would definitely recommend and use again!
30 October 2026
Unprompted review
Reply from Protyre Autocare - Stockton on Tees
Hello Stuart,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always helpful and polite
2 November 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always great service at Protyre.
Always great service at Protyre.
Online booking is very simple.
Great customer service and very efficient.
30 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Jude,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good value good service
2 November 2026
Reply from Protyre Autocare - Stockton on Tees
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service and MOT done
Service and MOT done - really helpful and no problems with booking, work and back on road!
28 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service at Preston Farm
Good customer service at Preston Farm, Stockton On Tees depot. On line booking process not too good.
28 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Miss Quinn,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Anne-Marie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I take 3 cars to protyre for servicing…
I take 3 cars to protyre for servicing mots etc and always get a good job done
26 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Dear Miss Clay,
Thank you for your feedback.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the swift turnaround and the supportive, friendly attitude of our team at our Stockton on Tees branch during your visit.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Given false advice re brakes
21 October 2026
Reply from Protyre Autocare - Stockton on Tees
Dear Shirley Hughes,
Thank you for bringing this to our attention.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
MOT and tyres
Had an MOT done here, great communication - rang to let me know of a problem with one of the tyres, asked them to replace both rear tyres. They had none of the ones I wanted fitting, but got them and fitted them before mid-afternoon. MOT and tyres at a great price as well. Will be using Protyre again
15 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Rob,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use this company
Always use this company. Booking no problem and hands on advice. Fast service..
9 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speed of tyre change
I called in for the tyre pressure to be checked and unexpectedly one of the tyres had to be replaced. I was limited for time because I needed to take my husband to hospital so they carried out the work in double quick time. This was much appreciated.
12 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Anne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service
7 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Mr Atkinson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Definitely 5 Stars !!!
Definitely 5 Stars !!!
29/10 my 25 plate qashqai had its first service.
Service was completed in the timeframe advised,
at a reasonable cost, the service book duly stamped with a copy of the health check of my vehicle.
Polite customer service - Go Team Protyre !!
Will definitely be back
7 October 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Jean,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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