Protyre Autocare - Slough Reviews 

2,415
TrustScore 4.5 out of 5

4.7

515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Needed a few tyres sorted on ny car and my sons car beeded a little attention too. Made appointment however time came and went and were there quite a while. Whilst I understand that things dont alway... See more

Rated 5 out of 5 stars

We've had two visits to Protyre .in thel;ast week. The first was successful as thenteamreloaded the gas in our mini cony=trym,an 's air coditoioning. I worked very wel from to moment weleft. The seco... See more

Company replied

Rated 5 out of 5 stars

Being in the industry with halo arc I’m more than aware of customer satisfaction! My personal opinion is simply! I would always use protyre and in fact I’ll be speaking to Slough tomorrow (25/08/26) r... See more

Company replied

Rated 5 out of 5 stars

Hussnain did a very thorough alignment check, explained the issue with the toe adjustment and put it back to factory settings. Fast, efficient, very polite and can highly recommend.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom

  • 01753 571171

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,415)

32,958 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Not quite up to previous standards

Needed a few tyres sorted on ny car and my sons car beeded a little attention too.
Made appointment however time came and went and were there quite a while. Whilst I understand that things dont always go to plan, its not hard to let customers know when theyre likely to get your car sorted. Its good customer service. However left waiting. Been coming here for many years, but felt this time thst customer service wasn't quite up to previous standards unfortunately, but I will return, hoping it was just a bad/busy day for them..

28 August 2026
Rated 1 out of 5 stars

Very Disappointing Service

Very Disappointing Service

I’ve taken my car to Protyre twice for a wheel alignment, but the steering wheel is still off to one side. I went back again today to have the issue looked at, only to be told that they only provide a one week warranty on the alignment.

Very disappointing service, especially after going twice and still having the same problem. I would recommend avoiding this place and going elsewhere. Don’t waste your money.

27 August 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Basam Hatam,

Thank you for taking the time to bring this to our attention. We are sorry this has happened.

We would like the chance to investigate into this matter further for you, therefore please if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will make contact with you in due course.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick and efficent

Quick and friendly

26 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and great staff.

They are so helpful and efficient. Run to a high standard by the brilliant Steve, all the staff are very nice and polite.

21 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Janis​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Being in the industry with halo arc I’m…

Being in the industry with halo arc I’m more than aware of customer satisfaction! My personal opinion is simply! I would always use protyre and in fact I’ll be speaking to Slough tomorrow (25/08/26) regarding additional work, please forward my Thanks to the team at Slough from Wayne at halo.

24 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT on time .

MOT on time .
I waited and it was ready in 45 mins.
All paperwork and electronic documents completed .
Booking was easy service was good and staff polite.

21 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used protyre for my cars mot easy to…

Used protyre for my cars mot easy to book online very straightforward friendly staff I waited in lounge while car was having mot
Car passed with advisories which I knew about so very happy with this garage

12 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Hugh,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough centre.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello John,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Slough.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good service, helpful people

Good service

19 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fabulous service

Fabulous service! Thank you

19 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Herjit,

We are so happy to hear that you had a positive experience with our service. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good and punctual service

Steve was very friendly and I was provided a good service by all members of staff who interacted with me. Would definitely recommend.

15 August 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Saim​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Slough always deliver a good…

Protyre Slough always deliver a good and friendly service.

12 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service from knowledgeable, friendly people. Online booking process is easy.

17 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Phil​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Normally really great service

Normally really great service every time I have been to Protyre. Just a little disappointed that the wait this time, even for my booked appointment, was excessive

10 August 2026
Rated 5 out of 5 stars

Protyre have been my go-to garage for…

Protyre have been my go-to garage for several years now. Staff are always friendly and helpful. It's easy to book on-line. I had to call and change appointment and that was easy.

10 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Jane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service.

Professional, friendly and efficient.

5 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Gareth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

Efficient, accommodating, courteous and good service

12 August 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Christine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look