The team at Protyre were very welcoming and friendly. Always get MOT anxiety but even though my car failed it was rectified quickly and I left with a pass ticket so that's another year of stress free... See more
Company replied
Location
Switch locationUnit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
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Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more
Company replied
Great customer service and car was ready before estimated time. Also staff & manager were extremely polite and helpful. Online booking service was quick and easy & prices weee spot on
Company replied
Rob in your Sittingbourne branch went above & beyond to help me out with an oil service after being let down by a competitor (who weren't as "Quick" (sic) as a quick fitter!) Rob looked after my vehi... See more
Company details
About Protyre Autocare - Sittingbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
- 01795 438003
4.5
Excellent
942 reviews
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Reply from Protyre Autocare - Sittingbourne
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team at Protyre were very welcoming…
The team at Protyre were very welcoming and friendly. Always get MOT anxiety but even though my car failed it was rectified quickly and I left with a pass ticket so that's another year of stress free motoring... Thanks guy.
8 July 2026
Reply from Protyre Autocare - Sittingbourne
Hello Mr Amos,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Comprehensive check
Identified several small problems via the diagnostic. Reasonable price and easy booking .
1 July 2026
Reply from Protyre Autocare - Sittingbourne
Hello Barry,
Thank you for your 5-star review! We are delighted to hear that the diagnostic service was helpful, and you found our pricing reasonable and booking process easy. We appreciate your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Great customer service and car was…
Great customer service and car was ready before estimated time.
Also staff & manager were extremely polite and helpful.
Online booking service was quick and easy & prices weee spot on
24 June 2026
Reply from Protyre Autocare - Sittingbourne
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that our in centre team provided excellent service and that your car was ready ahead of schedule. We appreciate your kind words about our online booking and pricing.
Best regards,
Eddie
Customer Care - Protyre
First time I used them for mot and…
First time I used them for mot and servicing. Excellent customer communication from the centre and excellent work done. Will recommend to anyone
24 June 2026
Reply from Protyre Autocare - Sittingbourne
Hello Douglas,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Mr Jose,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Eleanor,
We are so pleased to hear you consistently receive excellent service. Thank you for your kind words and recommendation!
Best regards,
Eddie
Customer Care - Protyre
Very Rude after agreeing a price and…
Very Rude after agreeing a price and not wanting to honor it. My wife didn't need to put up the shite she got....
19 June 2026
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Dear Simon Webster,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly and welcoming reception department
Friendly and welcoming
Do the work quickly, cleanly and efficiently
Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes.
Very good service without fuss. Highly recommended.
,
17 June 2026
Reply from Protyre Autocare - Sittingbourne
Hello Mr Amos,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Used these guys for the first time…
Used these guys for the first time found them great and very friendly happy to please deffo use them again
17 June 2026
Reply from Protyre Autocare - Sittingbourne
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I thought the point of booking a time…
I thought the point of booking a time and your order online was so the appointments can be planned and managed. Very slow staff but what was the most frustrating thing is that a customer who just walked in and didn’t book got seen straightaway and it had gone past the time I had booked and I was still waiting!
12 June 2026
Reply from Protyre Autocare - Sittingbourne
Dear Sharon,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and no stress
12 June 2026
Reply from Protyre Autocare - Sittingbourne
Hello Sheila,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had pre booked mot which failed due to…
Had pre booked mot which failed due to x 2 rear shocks. They carried out the work that day (2.6.26) however it wasn't until today (9.6) that i had cause to open the storage boot and noticed that everything that was usually neat and tidy had been dumped back in and the boot liner was all twisted and ill fitted, the rear light covers were missing. I found one under the spare tyre compartment and affixed it. I drove to the centr explained the near side one is missing. They tried to blame me but i didn't remove the liner!! The manager has agreed to pay for a replacement cover if i can order one! This is not the 1st time they have returned my car with parts missing after working on it. I won't go back (except to get reimbursed for the missing part).
8 June 2026
Reply from Protyre Autocare - Sittingbourne
Dear Alex B,
Thank you for bringing this to our attention. We are sorry to hear about the issues you experienced with your boot and the missing light cover after your MOT.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Geoffrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to order the air con regas online…
Easy to order the air con regas online fair price speedy service worked first time professional service
28 May 2026
Reply from Protyre Autocare - Sittingbourne
Hello Jools,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I’ve been there now 4 times…
I’ve been there now 4 times (Sittingbourne) and they have been great. Lovely friendly service and nothing is too much trouble 🤘
3 June 2026
Excellent service
Excellent service. Very helpful and welcoming. Will definitely use again. Quick at answering enquiries.
3 June 2026
Very friendly staff who carried out…
Very friendly staff who carried out repairs very efficiently
29 May 2026
Usual high standard of service
Usual high standard of service, wouldn’t go anywhere else.
27 May 2026
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