Had problems getting four new tyres for my car at other local garages due to the size being a bit awkward! I’ve used Protyre several times in the past, but this time they were a little more expensi... See more
Location
Switch locationUnit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
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Been using Sittingbourne Protyre for some years now. Always have the tyres I need in stock (Goodyear Eagle) and fitting times are good. Prices are very competitive and offer Klarna which is helpful i... See more
Company replied
Booked MOT online. Straightforward booking system and good availability. Friendly service on the day, MOT completed in less than an hour. Would recommend.
Company replied
Booked in for an MOT last week. Fast service, good value and no nonsense. I had the 08:30 slot and was driving home by 09:30. Have since booked one of our other cars in for an MOT next month and daugh... See more
Company replied
Company details
About Protyre Autocare - Sittingbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
- 01795 438003
4.6
Excellent
979 reviews
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Why preparation is key.
Had problems getting four new tyres for my car at other local garages due to the size being a bit awkward!
I’ve used Protyre several times in the past, but this time they were a little more expensive, so initially went somewhere else. When that went belly up Protyre had tyres in stock, so booked in with them online.
I enquired about their ‘Price Guarantee’ and was initially told they they didn’t know anything about it. Luckily, I’d come prepared and showed them their own website and my booking at another garage printed out. After a few minutes and a few excuses about me having paid online, we managed to compromise and I was met halfway. A bit disappointing, not reflecting their stated policy, but better than nothing in the circumstances. I needed to get the tyres fitted that day and they could have just said no.
To be clear, this isn’t a complaint. I got four tyres fitted promptly and professionally. The staff were courteous and I’d certainly recommend them.
4 November 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service as always!
4 November 2026
Reply from Protyre Autocare - Sittingbourne
Hello Graeme,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good caring attitude
Very good caring attitude . Made appointment to have a new tyre fitted . We’re on time . Did a good job. Good price . Did a safety check on other tyres and brakes free .
4 November 2026
Reply from Protyre Autocare - Sittingbourne
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Lorraine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reliable and friendly
Booked MOT online. Straightforward booking system and good availability. Friendly service on the day, MOT completed in less than an hour. Would recommend.
24 October 2026
Reply from Protyre Autocare - Sittingbourne
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Recommend 5*
Sittingbourne branch. Have used a few times now for different things with my bmw. Lovely staff. Don’t treat you stupid because you are female. Happy to answer my questions. Had my rdc sensors done and no issues, all programmed to my car.
15 October 2026
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Hello Melissa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Jodie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt efficient service
19 October 2026
Quick service very helpful good price…
Quick service very helpful good price and I nice bunch of blokes
16 October 2026
Reply from Protyre Autocare - Sittingbourne
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Been using Sittingbourne Protyre for…
Been using Sittingbourne Protyre for some years now. Always have the tyres I need in stock (Goodyear Eagle) and fitting times are good. Prices are very competitive and offer Klarna which is helpful is the UK's current financial climate. Main reason I use Protyre is they know their stuff and have never scratched an alloy during fitment which is a big bonus as I have had bad experiences of this at other tyre shops. Keep up the good work guys.
5 October 2026
Reply from Protyre Autocare - Sittingbourne
Hello Jamie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service - no nonsense
Booked in for an MOT last week. Fast service, good value and no nonsense. I had the 08:30 slot and was driving home by 09:30. Have since booked one of our other cars in for an MOT next month and daughters car in for tyres and tracking based on my positive experience. Previously has used another national chain a few doors up (for many years) but they lost our customer due to poor customer service. Highly recommend Protyre.
18 September 2026
Reply from Protyre Autocare - Sittingbourne
Dear Matt S,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Good service
Good service. Been on 2 occasions for brakes and MOT. Good work, quick service
16 September 2026
Reply from Protyre Autocare - Sittingbourne
Dear Andy,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Sittingbourne branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Mot and gold service
Mot and gold service, great communication and updates. Pleased with the price considering how much work needed. Hate to think what it would have cost at mercedes main dealer.
16 September 2026
Reply from Protyre Autocare - Sittingbourne
Hello Roger,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
they where very good communicating let…
they where very good communicating let me know what is what and very helpfull
21 September 2026
Reply from Protyre Autocare - Sittingbourne
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello Malcolm,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
True customer service from an excellent company
I have been using Protyre at Sittingbourne since 2013. They have always been professional, helpful, efficient, honest and never try to rip you off. My visit yesterday was a follow up from my visit last week when I had a new tyre fitted and needed new special TPMS valve stems on 3 of the wheels, they only had 2 in stock which they fitted. They would have more the next morning and asked me to return at my convenience to have the final one fitted. I arrived unannounced yesterday and they did it straight away.
That is true customer service from an excellent company.
14 September 2026
Reply from Protyre Autocare - Sittingbourne
Hello George,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
To much walking and talking instead of…
To much walking and talking instead of getting on with the task in hand
14 September 2026
Reply from Protyre Autocare - Sittingbourne
Dear Stephen,
Thank you for leaving us a review. We appreciate your feedback regarding the pacing. We have passed on your feedback to management.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Price and service of the actual tyres…
Price and service of the actual tyres was fine. No issues
When I came to collect my vehicle the key had been left on the counter in the public reception along with another customers key. The reception was unattended for at least 5 minutes whilst I was there. I raised this as a concern with the staff member who returned and was essentially met with a shrug.. please implement some better way of working than leaving customers keys laying around.
31 August 2026
No nonsense just did a very good job.
28 August 2026
Reply from Protyre Autocare - Sittingbourne
Hello Mr Bryant,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had an mot booked in with Protyres and…
Had an mot booked in with Protyres and the work was done efficiently with amazing customer service. Needed a new tyre so they did a good deal for me and instead of waiting until the next day the did it at the end of day for my convenience. Great service, friendly and nothing is too much. This is now the garage I use for everything
27 August 2026
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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