Protyre Autocare - Poulton Reviews 

1,189
•
TrustScore 4.5 out of 5

4.7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

This was an excellent experience from my call to them, a quick check and assessment of what the car needed and the job fitted in early the following day. Nothing was too much trouble Such a super... See more

Company replied

Rated 5 out of 5 stars

Very pleasant, friendly and helpful staff.A comfortable place to wait - a free coffee machine and a WC provided. Great value for money too sign up for special offers.

Company replied

Rated 4 out of 5 stars

Job completed on time; competitive pricing and friendly staff. However, I needed to replace a couple of plastic clips holding the wheel arch trim and lower engine tray, as they were missing.

Rated 5 out of 5 stars

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,189)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful I booked in advance but…

Very helpful I booked in advance but needed to change,no problem. Very efficient and tidy

12 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Robert​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. No issues.Prompt attention.

12 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mr Kinsey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

The service overall was good

The service overall was good, from ordering, parking and waiting, with hot beverages to help yourself to while you wait. The only reason I took a star off was because of the customer toilet it was in a shocking state and obviously never gets cleaned.

7 October 2026
Rated 4 out of 5 stars

Job completed on time

Job completed on time; competitive pricing and friendly staff. However, I needed to replace a couple of plastic clips holding the wheel arch trim and lower engine tray, as they were missing.

7 October 2026
Rated 5 out of 5 stars

Great service at a great price…

Great service at a great price everything clearly explained and staff were happy and polite

7 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and Honest

Friendly, fair, honest. Not sure what else to say really. The branch I use in Poulton-le-Fylde/Carleton is everything you hope a mechanic/service centre will be.

1 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always welcoming

The staff are always welcoming , polite & well mannered I had an appointment they took my keys & the car was being looked at on time I had a cup of coffee (free) while I waited a very good experience

25 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Kim,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair

My wife took our car for a pre booked puncture repair she said the car went in as arranged on time and said that the staff were very polite especially the young gentleman that showed her what had gone in the tyre

28 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Kevin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Kevin was extremely helpful and…

Kevin was extremely helpful and completed everything on time which was very helpful.

2 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mr Powell​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service.

Great service.

2 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly service and advice

Friendly service and advice

2 October 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Marjorie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful , knowledgeable and nothing was too much trouble.

28 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

Very good service, reliable garage that we have used for years. Honest appraisal of the work needed and reasonable price.

28 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mr Morrison​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff polite and knowledgeable

Staff polite and knowledgeable, quick service, great experience. Thanks

28 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and very efficient

Great service and very efficient
Would recommend also nice area to wait if needed with drinks

21 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mrs Brown,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and price and fit so…

Excellent service and price and fit so quick the service was awesome

16 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Gavin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great service

great service

16 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Shano,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used Protyre for years

Used Protyre for years. Always excellent service, very professional guys. Highly recommend

11 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mary​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and always friendly

Professional and always friendly

9 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Bill,

Thank you very much for leaving us this 5-star review. We always try to ensure our customer service is the best it can be, so we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again soon.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful

Helpful. Would use again.

4 September 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Sandra,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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