Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more
Location
Switch locationUnit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB
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See what reviewers are saying
Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more
Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more
I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more
Company replied
Company details
About Protyre Autocare - Okehampton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom
- 01837659993
4.8
Excellent
648 reviews
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Kind, funny & professional staff
Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages.
Air con is now lovely & cold in the heatwave & would not hesitate to go back. Thank you for being so nice!
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service and competitive
Great service. Professional with a sense of humour.
Very competitive and finished on time.
Will use again.
22 June 2026
Reply from Protyre Autocare - Okehampton
Hello Bev,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Polite
Polite, efficient service and when aircon Gas was found to have a leak, they allowed me to get the problem repaired and regassed at no extra charge.
12 June 2026
Reply from Protyre Autocare - Okehampton
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, reliable and quick service, prices seem to have risen sharply though, but always recommend Protyre....
19 June 2026
Reply from Protyre Autocare - Okehampton
Hello Peter,
We're so glad you appreciate our friendly, reliable, and quick service! We value your continued recommendation and feedback regarding our pricing.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Okehampton
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement
Quick response on calling in without appointment, efficient and executed the work immediately .But cost for the same tyres up significantly since last year .
8 June 2026
Reply from Protyre Autocare - Okehampton
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fitted me in the next day finished the…
Fitted me in the next day finished the job in record time at a very reasonable cost
3 June 2026
I arrived without an appointment or a…
I arrived without an appointment or a prior phone call and was dealt with very quickly. The minor repair was done straight away for a very reasonable cost.
15 May 2026
Great done
Great done , so friendly, confident, always helpful and
done very well. love this staff and garage .
17 April 2026
Had tyres fitted yesterday
Had tyres fitted yesterday, vehicle was fine when it went in. Came in really pulling off to the left, really badly. Called for support/ help. Vehicle has had the same alloys since registration 3 years ago. Never any issues, protyre basically said not their issue and it was an issue with the alloys. Seriously poor service, would not recommend and really disappointed to spend so much money on new tyres and recieve such poor aftercare / service.
8 May 2026
Unprompted review
Reply from Protyre Autocare - Okehampton
Dear Lauren,
We appreciate you bringing this to our attention. We're sorry to hear about the issue with your vehicle pulling to the left after the tyre fitting. We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Easy to book ready on time good price…
Easy to book ready on time good price no hasle and staff good
6 May 2026
Fitted me in at short notice to repair…
Fitted me in at short notice to repair a puncture. Absolutely first class service as always .. many thanks
22 April 2026
Young Lad manning the desk was…
Young Lad manning the desk was extremely helpful, I would highly recommend them
8 April 2026
2 rear tyre change
2 rear tyre change. Great service, booking online was very easy. The team was welcoming and friendly and very informative.
27 March 2026
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