Really friendly service with a person based on reception rather than fitters covering the role Good prices via web page and excellent price for 4 wheel alignment (over 50% cheaper than near by co... See more
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took vehicle for mot booked in at a certain time was still there 2 hours later was never told the machine had broken down and waiting for parts
Company replied
friendly staff - nice clean and bright waiting room with free coffee! prices are about the same as everyone else. it was good that i found somewhere to get reasonable quality trailer tyres. the bookin... See more
Company replied
I had a tyre that kept losing pressure and they removed the tyre cleaned up the rim and refitted tyre at no charge excellent service thank you
Company replied
Company details
About Protyre Autocare - Newark
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
96 Northgate, NG24 1HF, Newark, United Kingdom
- 01636 493070
4.7
Excellent
357 reviews
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Pulled in at 09.00 hours with a…
Pulled in at 09.00 hours with a puncture on the way to a meeting 100 plus miles away
Got me straight on the ramp and underway in less than half hour
Thank you
30 September 2026
Reply from Protyre Autocare - Newark
Hello Phil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First class service for a puncture…
First class service for a puncture repair. Fitted us in within a couple of hours calling. Friendly helpful service and good value. Recommended!
30 September 2026
Reply from Protyre Autocare - Newark
Hello Mr Hopewell,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good experie ce
Staff were dutiful and happy. Had alignment done twoce with them and both times very happy with the level of work. Car drives as it should now. Will use them for these works in future.
23 September 2026
Reply from Protyre Autocare - Newark
Hello Kris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
New tyres for my Freelander
I had 4 new Mazzini tyres fitted to my Freelander and Protyre were great.
The tyres were fitted and we got a call a lot faster than expected.
Excellent service and great tyres.
Many thanks.
23 September 2026
Reply from Protyre Autocare - Newark
Hello Martyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Gerald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Mr Shiels,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Shannon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient service at a good price
9 September 2026
Reply from Protyre Autocare - Newark
Hello Jez,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the efficient service you received from the team at Newark. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
My Car was booked in for 11/30 I was…
My Car was booked in for 11/30 I was told it would be completed in 1Hour Ieft the car and had to Walk around Newark, On my return at 12/30 the car was still on the Forecourt untouched,I went into the office to get an explanation I was informed it would be completed in 30minutes,40minutes the work was complete, I was given a £20 Discount off my Bill,I would hope the next time I need Protyre it will be a Better experience as I have used this company many times before,Yours Sincerely Richard Lodder.
7 September 2026
Reply from Protyre Autocare - Newark
Dear Richard Lodder,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very quick and efficient service
Very quick and efficient service. I had a blowout of the A1 last Thursday and rang in the afternoon to order a replacement tyre which arrived next morning and was changed for the new one and I was on my way again by 10 am.
28 August 2026
Reply from Protyre Autocare - Newark
Hello Glynis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Appointment was on time and the job…
Appointment was on time and the job done quickly. Good advice given regarding other tyres.
2 September 2026
Reply from Protyre Autocare - Newark
Hello Mr Harrison,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent
Excellent - so quick and kind with my littles! We were almost unable to go on our trip and they sorted us out ASPA at a great price
28 August 2026
Reply from Protyre Autocare - Newark
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Dear ANDREW OHAGAN,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Newark
Hello Jean,
Thank you very much for leaving us this 5-star review.
We always try to ensure our customer service is the best it can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Newark.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Very quick Work all my tyres were put…
Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice
24 August 2026
Reply from Protyre Autocare - Newark
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Best in Newark
Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.
24 August 2026
Reply from Protyre Autocare - Newark
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Poor customer communication
Booked in advance date and time for two tyres fitting. Called to check on fitting day to make sure all ok. Apparently tyres not in stock. No one rang to let me know.
"Couldn't find your number to call you." That's odd as you had all my details when ordering.
20 August 2026
Unprompted review
Reply from Protyre Autocare - Newark
Dear Rob Sprigg,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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