The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
Company replied
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Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more
Very kind and friendly, got my car in for a battery replacement and got it done quickly and efficiently! Thank you, brilliant job!
Company replied
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more
Company replied
Company details
About Protyre Autocare - Middlewich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
- 01606 834069
4.6
Excellent
1K reviews
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Friendly staff
Friendly staff
Although booking time was incorrectly communicated the staff were very helpful and accommodating when they were clearly very busy and understaffed.
2 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very kind and friendly staff
Very kind and friendly, got my car in for a battery replacement and got it done quickly and efficiently! Thank you, brilliant job!
28 August 2026
Reply from Protyre Autocare - Middlewich
Hello Miss Wilkinson,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Faye,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was given a price over the phone for…
I was given a price over the phone for a MOT and an oil change of £158 and after the job was completed I was charged £228 with the explation the quote did not include the MOT - This was nonsense
24 August 2026
Reply from Protyre Autocare - Middlewich
Dear John Yates,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service from the team in…
Great customer service from the team in Middlewich
24 August 2026
Reply from Protyre Autocare - Middlewich
Hello John,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from the team at our Middlewich centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
The tyre fitment and MOT was good but…
The tyre fitment and MOT was good but I'm still waiting for the call back that they promised me to sort out the advisories that was picked up.
Still waiting.
24 August 2026
Reply from Protyre Autocare - Middlewich
Dear Mr Miller,
Thank you for taking the time to raise your concerns. We are sorry to hear that you never heard back from the team in regard to the advisories on your MOT.
We can confirm that this will be investigated into and a team member will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service from the two…
Great customer service from the two gents. Really polite too x
19 August 2026
Reply from Protyre Autocare - Middlewich
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast & Friendly service
Friendly service from the staff (Dave) and others. Would recommend and will use again
19 August 2026
Reply from Protyre Autocare - Middlewich
Hello Phil,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful team who went out of…
Really helpful team who went out of their way to sort a good deal on tyres for me in a time of need.
18 March 2026
Reply from Protyre Autocare - Middlewich
Hello Stuart,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Janet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT was good and professional but they…
MOT was good and professional but they couldn't order the parts because apparently they don't make them anymore. Anyone who knows Saab's know it's a Vauxhall Vectra but not here
1 December 2025
Reply from Protyre Autocare - Middlewich
Dear Alan Wood,
We appreciate your feedback regarding the MOT and the parts issue. We understand your frustration when parts are unavailable, especially for specific car models. We have passed on your feedback for management to look into.
If you have any questions of for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
The most amazing honest and reliable…
The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our tire. A lovely gentleman patched up our tire and set us to another retailer 6 mins down the road. So honest and genuine. What a guy! We can't thank them enough.
5 August 2026
Unprompted review
Reply from Protyre Autocare - Middlewich
Hello Jessica,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Solved a problem in record time despite…
Solved a problem in record time despite being short staffed. Great service.
5 August 2026
Reply from Protyre Autocare - Middlewich
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great local company (2 minutes away!)
Great local company (2 minutes away!); friendly, knowledgeable and giving excellent service.
18 July 2026
Reply from Protyre Autocare - Middlewich
Hello Mr Gregory,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
Excellent & prompt service in spite of only having two members of staff at the time I went. Thank you.
27 July 2026
Reply from Protyre Autocare - Middlewich
Hello Arthur,
We're so glad to hear you received excellent and prompt service from the team at Middlewich. We appreciate your positive review and custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlewich
Hello Marian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always really helpful and…
The staff are always really helpful and don't rip you off.
22 July 2026
Reply from Protyre Autocare - Middlewich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Fiona,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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