A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... See more
Company replied
Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... See more
Company replied
I had a puncture in my front tire . The gentleman on reception/ customer service desk was very helpful, friendly and professional . The repair was completed quickly but I decided to buy 2 new rear... See more
Perfect experience. Booked a slot online for 4 new tyres (for a saturday afternoon). We turned up 30 mins early but got seen to straight away. Friendly service, free tea & coffee. All done in 45 mins... See more
Company replied
Company details
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
907 reviews
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Excellent service and friendly staff
Excellent service, great advice on tyres and prices. Told how long tyre change would be. Staff very friendly and helpful
18 August 2025
Reply from Protyre Autocare - Middlesbrough
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
The staff are very friendly and helpful…
The staff are very friendly and helpful i had an mot and a tyre replaced, which they sourced and collected for me,will definitely be using them again
13 August 2025
Reply from Protyre Autocare - Middlesbrough
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Crap. Wouldn’t use them for air con.
Entered my car details online. To be told I had put the wrong gas in. Was told that the time I booked. No one would be th to to do it,”good job I came early” to be told it couldn’t be done I had to come back another day. Came back had my air con done. Which now doesn’t work to be told they don’t have a diagnostic machine to have a look and I would need to take it to another garage. Only went in for a regas now have no air con system at all. Absolute joke.
13 August 2025
Reply from Protyre Autocare - Middlesbrough
Dear Faye Robinson ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlesbrough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Really helpful
11 August 2025
Took in with missfire issues
Took in with missfire issues, charged for new leads (no coil pack) for £301. Didn't solve the issue & told to take it elsewhere for a compression test. Not needed. Took elsewhere who located a loose lead to coil pack, refitted and issue gone! Wont be going back as had my eyes out! Due mot there next week but id rather lose the £30 paid!
28 July 2025
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Dear Mrs Delaney,
Thank you for taking the time to raise your concerns.
We have also seen your previous review in regards to this matter and as per our response, the Area Manager has been notified of this and will make contact with you as soon as they can to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Great garage
Great garage. The lady at the Middlesbrough branch is fantastic and an asset to the company
6 August 2025
Darren Knott
Excellent service by manager, very friendly attitude and when above and beyond to get tyres I requested at a reasonable price. Couldn’t be happier and I’ll be using again!
4 August 2025
Reply from Protyre Autocare - Middlesbrough
Dear Customer,
We appreciate you sharing your positive experience you had at our Middlesbrough branch, We're happy to hear that you received excellent service and that our team went above and beyond to meet your needs at a reasonable price. We look forward to assisting you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great friendly service
1 August 2025
Friendly service personnel
Friendly service personnel. Good price and convenient location
23 July 2025
Reply from Protyre Autocare - Middlesbrough
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Friendly helpful staff
Friendly helpful staff, super easy online booking, work completed on time. Would definitely recommend to other and will be using again myself.
23 July 2025
Reply from Protyre Autocare - Middlesbrough
Hello Jane,
We appreciate you sharing your positive experience! We're happy to hear that our team was helpful, the online booking was easy, and the work was completed promptly. We value your recommendation!
Best regards,
Eddie
Customer Care - Protyre
Very friendly and professional service…
Very friendly and professional service will definitely make a return visit
21 July 2025
Very helpful staff
Very helpful staff. Got an appointment on the day and time I required. Job was completed in good time car returned clean and tidy.
16 July 2025
Feels lost at the place- pathetic…
Feels lost at the place- pathetic service and work. Never coming again.
16 July 2025
Reply from Protyre Autocare - Middlesbrough
Dear Mr Nadeem,
Thank you for notifying us of your concerns and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
very friendly and helpful,car park just…
very friendly and helpful,car park just out side of office safe and easy to enter reception area.Phone when job was finished. found easy to talk to and help with advise over a job not done will use again in future thank you.
9 July 2025
Used a Groupon voucher great value good…
Used a Groupon voucher great value good service 👍
14 July 2025
What a great experience
If i could rate higher I would! From start to finish I cannot thank and praise the team enough! Talk about teamwork!! A totally professional but personal service!! I will return & recommend to friends & family, thankyou soooooooo much all of you 😊
12 July 2025
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Hello Amanda,
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and are so grateful for your recommendation to friends and family. Thank you so much!
Best regards,
Eddie
Customer Care - Protyre
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