Protyre Autocare - Micheldever Station Reviews 

3,332
TrustScore 4.5 out of 5

4.4

Micheldever Station, Winchester, SO21 3AP Winchester, Hampshire, GB


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Rated 3 out of 5 stars

Having booked and paid for tyres and front wheel alignment and arrived 10 minutes early I was made to wait 2 hours before get my vehicle back. Plenty of staff strolling about but only 3/4 people work... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service I received. All the staff were friendly, quickly found the problem and, although they couldn’t replace the faulty valve in the tyre as it was a specific type, they did thei... See more

Rated 5 out of 5 stars

The mechanics who looked after my car were thorough and pointed out the problem (my car had been checked only a few weeks before) straight away. The repair was carried out the following day and it... See more

Company replied

Rated 5 out of 5 stars

I use Protyre in Micheldever Stn regularly as it’s prices are always competitive and the service is spot on….. It’s a shame they stopped doing motorcycles as I used to take bike there as well as my... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

COVID-19 Update & FAQs Buy Online

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, United Kingdom

  • 01962 774437

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(3,332)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with the service I received

Very happy with the service I received. All the staff were friendly, quickly found the problem and, although they couldn’t replace the faulty valve in the tyre as it was a specific type, they did their best to clean and replace the existing one and so far, so good. Happy with that.

24 August 2026
Rated 5 out of 5 stars

Top garage

As always, easy to book and smooth to deal with on site. Now using rather than our local garage, despite the long round trip.

31 August 2026
Rated 5 out of 5 stars

1A SERVICE

1A SERVICE. BEST WORLDWIDE TYRE SHOP GARAGE. FRIENDLY QUICK. SAFE. HIGH QUALITY. 1A THANKS A LOT HIGHLY RECOMMANDED

31 August 2026
Rated 3 out of 5 stars

Missing valve caps after having 4 tyres…

Missing valve caps after having 4 tyres fitted £1050 in total pretty poor show Micheldever protyre

28 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Customer, 

We appreciate you bringing this to our attention. We are sorry to hear about the missing valve caps after your recent tyre fitting. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Competitive and professional

I use Protyre in Micheldever Stn regularly as it’s prices are always competitive and the service is spot on…..
It’s a shame they stopped doing motorcycles as I used to take bike there as well as my car!

28 August 2026
Rated 2 out of 5 stars

Waiting for my puncture to be repaired

Waiting for my puncture to be repaired, people who came in after me getting theirs done before me. I asked a lady if mine had been done, and he said it should have been. He went to check, it was still on the side not touched. He did do it himself in the end. Also in queue, chap said a car will be coming to the front because he had paid to jump the queue. I find that disgraceful. We all had been waiting. I have always had such a good experience in the past.

24 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Anne Backshall, 

Thank you for bringing these concerns to our attention. We are truly sorry to hear about your recent experience, especially given your positive past interactions with us. We understand your frustration regarding the wait time. We can confirm that your feedback has been raised with the management team.

If you have any questions or require any assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Horrendous queues

We booked a time slot, but that made no difference. Sat in a queue for 3 hours. Absolutely no point in having a booking system.

Service was good from the fitters and they were very apologetic.

26 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Mr Bird,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 2 out of 5 stars

Appointments and fitment.

First appointment was booked on the 18th July of which took hours for 2 new front tyres fitted dating back to 2024, also wheel alignment, since then until 22nd August my steering wheel would shake at speed.

My second appointment on the 22nd August was for 2 more tyres the same brand this time made this year 2026, also to have the front wheels re-balanced of which has rectified the issue of my steering shaking.

Although everything came together in the end after an additional visit, my appointment was for 12 and my car didn't actually get worked on until gone 2pm making me late for a family event that had been planned weeks prior for 3pm and I live in Basingstoke.

Nothing was compensated or even done about the lateness on appointments first & second visit, also the lack of concentration when it comes to balancing wheels the first time round.

22 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Conner Cook, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The mechanics who looked after my car…

The mechanics who looked after my car were thorough and pointed out the problem (my car had been checked only a few weeks before) straight away.
The repair was carried out the following day and it was like driving a different car.
I felt safe again.
Thank you

20 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Micheldever Station.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Having booked and paid for tyres and …

Having booked and paid for tyres and front wheel alignment and arrived 10 minutes early I was made to wait 2 hours before get my vehicle back. Plenty of staff strolling about but only 3/4 people working at any one time then swopping over while the other 4/ 5 stood around chatting. I feel that the va va voom of customer service leaves a lot to be desired.

19 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Peter Morton, 

Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Rear Tyres change of Honda Jazz (GK3/Red)

The mechanics were very nice. They placed seat cover on my driver seat. The tyres repalcement were quick. The mechanic shared the torque value to me because I did not know the torque when I put my spare wheel on (he said I made the way to them so it's alright anyway). They taught me how to clear the deflation warning with me before leaving.

17 August 2026
Unprompted review
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Kingyee Ko,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Micheldever Station.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Called in with a flat tyre

Called in with a flat tyre - I was told that I had run flats on the front(one of which was the flat) but that my pair of new tyres on the rear weren’t in fact run flats at all. Luckily I had my son with me(who is a car mechanic) who confirmed that they rears were run flats?!?

19 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Christopher Tinkler,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick accurate quites for tyres

Quick accurate quites for tyres, prompt service on arrival

17 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Easy to book online. The staff are so friendly. Great value too. Very efficient. Will definitely be back!!

14 August 2026
Unprompted review
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick Turnaround

Very quick turnaround time to fix my car, and very much appreciated.

12 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Janet,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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