Protyre Autocare - Matlock Reviews 

The whole team were fantastic

Ordered tyres online and fitted in Matlock seamless
Thanks so much
Mrs Peat

Had a tyre on 2008 Mondeo
£75
Brilliant service 😎

Very efficient service, friendly staff and good quality service

Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave the car a thorough examination, arranging an appointment for an new ABS sensor and other work to be carried out the following day. It meant that our car was fully restored in having not only a new ABS sensor but also the other work done in just over 24 hours after the pothole damage. Great work by a friendly and highly skilled team!

Easy to book 1 tyre and Very quick. Thank you

I purchased 4 x new tyres from Blackcircles and had no hesitation in booking Protyre to fit them, I’ve just had all four wheels refurbished so did not want any damage to my nice new alloys.
Protyre did a first rate job and the staff were very polite, professional and friendly.
I have used them for many years and have no worries about recommending them.
They also re-tracked the front wheels so I will be back to have them re-checked after I have put some miles on the new tyres, as you get a 30 day guarantee with tracking.
10 out of 10 Protyre…

..........

If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with pressure to buy something you don’t want or need. Business-like and efficient. Seems to me something’s right in the staff training of this particular business.

Good prices on quality tyres. Discount well worth it. Booking online and securing time perfect. The staff were brilliant, guy who dealt with was superb, informative, polite, happy, professional and efficient.

great service ready on time polite professionals

Friendly staff, nothing too much trouble and very helpful.

Above and beyond customer service from the ginger headed lad

Excellent service, no messing about and the mechanic was really helpful. Tyres fitted at the time of booking, they also checked my rear wheel nuts as I requested as I'd taken the rear wheels of earlier in the week.

Very efficient & quick service nice friendley staff...👍

Very helpful staff and quick service

Amazing service as always 2 new fronts fitted as booked then 2 days later got a screw in a rear dropped in the off chance might be able to fix. All fixed in 15 minutes in my way ...NO CHARGE !

Faultless team :)

I went to the Matlock Branch on the morning of 18/02/26, to ask them to check the size of a new front nearside tyre. This was checked by a member of your staff and I was told they would order it in and it would arrive by 15:00 the same day. I returned at 15:00 to find that the wrong tyre had been ordered and I had to return on the morning of the 19/02/26 at 11:00, for the replacement tyre. When I dropped the car off, members of your staff were using rude language in front of my young children. When I collected the car later, only the tyre had been changed, as there was a problem with the ramp and the tracking test was not completed. When I had paid and returned to the car, I found grease over the seat.

I rang up the Matlock Branch on the 23/02/26, to book the car in for a tracking test on the 25/02/26, to be told by your member of staff that all was well and the car was booked in for 09:00. Upon arrival on the 25/02/25, I was told by your member of staff that the appointment had been moved to 11:00, who then rang me to ask to move it to a later time on the same day.

I have now cancelled the appointment and I will no longer use this organisations services.

Advice Number: 246J025817