Bought a full set of wellies for my 500 Abarth online via Protyre, selected the Guildford centre for fitment. Happy with price of the tyres but the customer service was beyond good. Arrived early, inv... See more
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The staff are awesome, very honest, don't rip u off like some other places and quick to sort things out , would highly recommend
Great experience sending two cars here for tyres change. They were clear up front about schedule irregularities - needed to wait a bit longer on one occasion but in general ok. Wheel alignment check... See more
Company replied
Credit where it’s due — Protyre Guildford deserves all five stars. A big thank you to the whole team for such a positive experience. It’s always good to find a business you’re happy to recommend, and... See more
Company replied
Company details
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2K reviews
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Very friendly and efficient team with…
Very friendly and efficient team with good responsive service ethos and great prices. .. what more could they do?
16 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service Our go to garage
As away all staff have created customer service Makes our visits enjoyable
Thank you
16 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and lovely staff
14 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Anne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest and checked the car with a free…
Honest and checked the car with a free health check that I did not know they were going yo do. A****
14 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Darren Kerr,
Thank you so much for taking the time to share your feedback with us.
We take great pride in providing honest, thorough, and high-quality service, so we are delighted to hear that you were pleasantly surprised by our complimentary vehicle inspection. Ensuring your car is safe and roadworthy is always our top priority.
We truly appreciate your 5-star rating and your support, and we look forward to welcoming you back at our Guildford Moorfield Road branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
My arrival was anticipated
My arrival was anticipated, and the car was taken into the workshop ahead of the appointment time, so my wait was minimised, which was great.
12 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Matthew,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good value and staff knowledge.
I replaced two front tyres and tracking adjusted on a Nissan, the price was very competitive and I was previously impressed with the attitude and workmanship on another family member's car, hence my return.
7 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Another fantastic experience from a…
Another fantastic experience from a friendly professional team.
It almost makes mot's something to look forward to.
Highly recommended as always
5 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great bunch of guys and girls
Great bunch of guys and girls, great service , friendly too cheers for keeping my old Volvo on the road
5 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience tyre change
Great experience sending two cars here for tyres change. They were clear up front about schedule irregularities - needed to wait a bit longer on one occasion but in general ok.
Wheel alignment check is useful. Like the fact that they only recommend adjustment when needed. Turned out one car required it but the other didn't.
7 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Carl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Pro Tyre are always so…
The guys at Pro Tyre are always so happy & helpful.
Nothing ever too much trouble for them.
30 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Superb service
Superb service
Mechanics explain everything, taking time for you to understand what needs fixing.
Competitive prices.
5 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very welcoming and thorough
Very welcoming
Appointment for MOT on time. And I could watch progress on a screen
2 October 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Roy,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great garage
Great garage! Absolutely saved my bacon by managing to squeeze me in for a last minute MOT. They were so professional, easy to deal with and competitively priced!
10/10 - would recommend, and will defo be going back!
30 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mrs Haynes,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
MOT failure & parts needed ordering to…
MOT failure & parts needed ordering to repair...Protyre managed to receive & proceed with job on the same afternoon.
30 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff always friendly and willing…
Great staff always friendly and willing to go the extra mile. Will always give good advice.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Lawrence,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff
Helpful staff, genuinely took an interest in solving problems and gave me a great deal. Very impressed!
28 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Azzopardi,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from the friendly…
Excellent service from the friendly staff.
Fitted me in during a busy day .
Absolutely delighted wouldn’t go anywhere else.
25 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear M Moyes,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Guildford Moorfield Road branch have delivered this to you, even during a busy day.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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