I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... See more
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The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time... See more
Company replied
Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
Company replied
Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they a... See more
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.7
Excellent
2K reviews
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Reply from Protyre Autocare - Exeter
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A great experience
A great experience, quickly dealt with and all completed without any issues.
An excellent item.
12 August 2026
Friendly and helpful staff
The staff are always friendly and like to go the extra mile. I always feel confident that they will do their absolute best for me.
12 August 2026
Reply from Protyre Autocare - Exeter
Hello Geoffrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very easy to deal with advice good on…
Very easy to deal with advice good on which tyre to fit. Good customer care.
12 August 2026
Tyres under-inflated and wheel nuts too tight
They sell tyres and do a few other things. I went in for two new tyres and an aircon recharge. I now have two new tyres in the correct places, and a paper slip showing the output from an automated aircon recharge machine, so I can't fault them on that. However, when I checked the next day, the tyres had been quite badly under-inflated, and the wheel nuts were tightened far too much. That's not OK.
3 August 2026
Reply from Protyre Autocare - Exeter
Dear Dr. Wakeling,
Thank you for taking the time to bring this matter to our attention. We are sorry this has happened.
We can confirm that your concerns will be investigated into and we will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - friendly and efficient
Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they always explain (in plain English) what's needed and the cost so there are no nasty surprises.
13 July 2026
The experience was straight forward
The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time for what I needed and he efficiently rebooked me for a few hours later,got the work done and wham! Was a spenny day but so worth it. Thank you to the Marsh Barton team, always amazing!
7 August 2026
Reply from Protyre Autocare - Exeter
Hello Phillippa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Jayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have been going to Protyres for many…
I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊
Tbh i get very anxious before an MOT because i always think about if it fails how much is it going to cost 🙄 but Protyres always help in every single way if it ever does
Many thanks again this year ...here's to next year 🙏
31 July 2026
Reply from Protyre Autocare - Exeter
Hello Kate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good communication from the manager who…
Good communication from the manager who phoned me to check I was happy with the tyre size choice I had made online. It was right - but it was a good cross-check. Detail like this matters!
5 August 2026
Reply from Protyre Autocare - Exeter
Hello Hugh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Service and Staff
5 August 2026
Reply from Protyre Autocare - Exeter
Hello Mr Shearer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great team, great service
Great, friendly and informative staff who went above and beyond for me. Used them for many years and will continue to do so.
28 July 2026
Reply from Protyre Autocare - Exeter
Hello Steffan,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
You're always so helpful.
You're always so helpful as well as doing a great job for us. Thanks.
5 August 2026
Reply from Protyre Autocare - Exeter
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Attila,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Kathy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent
I booked my car in for a service and MOT. It failed the MOT and needed a fair bit of work in order to pass. At every stage I was kept updated and informed of costs. Ross and his team worked incredibly hard to keep the costs down, which was such a relief. Ross was very polite and personable and I couldn't have been happier with the way I was treated.
3 August 2026
Reply from Protyre Autocare - Exeter
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My car had a service & MOT
My car had a service & MOT . The staff were friendly & professional. I can't fault the service received and the price paid was £100 less than quoted elsewhere.
3 August 2026
Reply from Protyre Autocare - Exeter
Hello Claudia,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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