Great experience from start to finish. Required motorcycle tyre and knew I would be passing on my way south, I phoned ordered my rear tyre and booked a time slot. I arrived 3 hours early as was... See more
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Kind, polite and helpful when I had tried many garages to fix my tyre as needed to get to London urgently without luck. They went out of their way to fix the situation as quickly as possible even th... See more
Company replied
always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and... See more
Company replied
Easy website to use,ordered tyres &paid online.Arrived at Protyre on date & time arranged job finished within 30 minutes 👍
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always a seamless check in and great…
Always a seamless check in and great service and I was looked after well
15 June 2026
Reply from Protyre Autocare - Exeter
Dear Chantel Summers,
We truly appreciate your wonderful feedback!
We're so pleased to hear you had a seamless check-in and great service at our Exeter branch.
Thank you for your feedback,
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff went above and beyond to get my…
Staff went above and beyond to get my tyre sorted on the same day.
The staff I spoke to were really lovely, great sense of humor.
They told me it could take an hour but it took less time.
24 June 2026
Reply from Protyre Autocare - Exeter
Dear Ms Hollis,
Thank you for sharing your positive feedback!
We are delighted to hear that our team at our Exeter branch, went above and beyond to assist you and that you appreciated their friendly service and efficiency.
We are glad we could sort your tyre quickly.
Thank you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care -Protyre
Excellent service
Wanted my air con degassed before the heatwave. They got me in on the same day! Superb! Many thanks
24 June 2026
Reply from Protyre Autocare - Exeter
Hello Mr Clark,
We're so glad we could help with your air con on the same day! We appreciate you choosing us.
Best regards,
Eddie
Customer Care - Protyre
Excellent!
Staff are excellent: positive, polite and well informed. Great pricing and fast turnaround. Great job well done! Thanks guys!
24 June 2026
Reply from Protyre Autocare - Exeter
Hello Mr Hardwick,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kind and helpful
Kind, polite and helpful when I had tried many garages to fix my tyre as needed to get to London urgently without luck.
They went out of their way to fix the situation as quickly as possible even though I was not a customer of theirs. Will use them again without hesitation.
16 June 2026
Reply from Protyre Autocare - Exeter
Hello Sally,
We appreciate you sharing your positive experience. We are happy to hear that our in centre team was able to assist you quickly and efficiently with your tyre issue, especially given your urgent travel plans. We look forward to welcoming you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Hello Gavin,
We are so glad to hear this! Thank you for your kind words and continued support. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Hello,
We're glad you enjoyed your experience. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great experience from start to finish.
Great experience from start to finish.
Required motorcycle tyre and knew I would be passing on my way south, I phoned ordered my rear tyre and booked a time slot.
I arrived 3 hours early as was prepare just to collect new tyre, however one of the fitters (apologies forgot name ), offered to fit. 10mins later I was back on my way, after discussing enduro mousses.
I can’t recommend high enough
Cheers guys
( I had fun with my mousses)
10 June 2026
Unprompted review
Reply from Protyre Autocare - Exeter
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy website to use,ordered tyres &paid…
Easy website to use,ordered tyres &paid online.Arrived at Protyre on date & time arranged job finished within 30 minutes 👍
22 June 2026
Reply from Protyre Autocare - Exeter
Hello Kieth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They are always very professional and…
They are always very professional and look after their customers well. I have used them for years.
22 June 2026
Reply from Protyre Autocare - Exeter
Hello George,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Extra helpful and informative.
I made a query about my car not connected with the service required. The receptionist was extra helpful and informative. I wish I noted his name
18 June 2026
Reply from Protyre Autocare - Exeter
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had air-conditioning refilled within …
Had air-conditioning refilled within 2 days not cold at all very disappointing 😕
17 June 2026
Reply from Protyre Autocare - Exeter
Dear Allen Carter,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Hello Mr Andrew Turner,
We are so pleased to hear you received good service and found our in centre team friendly. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Friendly staff professional service…
Friendly staff professional service done in a timely manner
17 June 2026
Reply from Protyre Autocare - Exeter
Hello Mick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Mr Broadhurst,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
always great guys and great service
always great guys and great service - explain matters clearly and never go OTT like some people. Been using them for 20 years now and HGHLY RECOMMEND - use the Protyre web to buy tyres as cheaper and then fit locally in Exeter
17 June 2026
Reply from Protyre Autocare - Exeter
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Motorbike MOT
Very pleased with the MOT for my motorbike yesterday evening. The technician kindly rectified a couple of small defects he discovered FOC. I would recommend Protyre Trusham Road, Exeter to other bikers.
16 June 2026
Unprompted review
Reply from Protyre Autocare - Exeter
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Mr Phillips,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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