I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to c... See more
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
Company replied
I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more
Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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They are always happy to help and their…
They are always happy to help and their work is always top quality and myself and family always use them Alan is a credit to the garage
1 September 2025
Reply from Protyre Autocare - Crawley
Hello Martins,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I recently had my car serviced at and I…
I recently had my car serviced at and I couldn’t be more impressed. From start to finish, the experience was smooth, professional, and stress-free.
The team was friendly, honest, and took the time to explain exactly what needed to be done—no pressure, no upselling. The quality of the work was excellent.
They finished the service on time and at a fair price. It’s clear they take pride in their work and genuinely care about their customers.
Highly recommended to anyone looking for a trustworthy, skilled garage. I’ll definitely be coming back!
Sandra Wood
5 September 2025
Reply from Protyre Autocare - Crawley
Hello Sandra,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Previously had great service from…
Previously had great service from another Protyre branch and delighted to say this had continued at the Crawley branch.
29 August 2025
Fantastic Service.
I booked and paid for a tyre for the next day as I had a flat, and the guys assured me it would be done in time for me to get to work the next day at 11am.
It was, the price was extremely fair and the service was fantastic. I will definitely be using the garage again for future MOTs and tyres, would 100% recommend. Thank you!
20 August 2025
Excellent service and efficient team
I had a very positive experience at Protyre Crawley. The staff were welcoming, professional, and kept me fully updated throughout. They explained the work clearly without pressure, and the turnaround was quicker than expected. The pricing felt fair and transparent, and the overall service gave me real confidence in the team. It’s refreshing to find a garage that combines efficiency with genuine customer care.
Date of experience: 18/08/2025
18 August 2025
Reply from Protyre Autocare - Crawley
Hello Hisham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Dissatisfaction
No communication with, mot done, quote on work needed, if, or, how long the work will take, over priced, ripped off again, not the first time, had enough of it, will never use again.
18 August 2025
Reply from Protyre Autocare - Crawley
Dear Mr Jupp,
Thank you for taking the time to raise your concerns.
As per our response to your previous review, this matter is currently being investigated by the Area Manager who will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Dear Rachael,
We're happy to hear that you had a great experience with our team! Thank you for your recommendation; it means a lot to us.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and friendly staff
Excellent service and friendly staff. All in all a great service.
18 August 2025
Reply from Protyre Autocare - Crawley
Dear AD South East,
We appreciate you taking the time to share your positive experience at our Crawley branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Prompt service and polite staff
13 August 2025
Honest trustworthy
Honest, trustworthy, and fair – Protyre Autocare Crawley fixed my car quickly at a good price without trying to upsell or rip me off. On this particular day, a big thank you to Bert and the mechanic who carried out the work (sorry I can’t remember your name) – my car runs perfectly now.
11 August 2025
Staff excellent and good service.
6 August 2025
Great price
Great price. Excellent customer service and work completed in the time stated. I will be booking my other car for an Aircon regas soon
30 July 2025
Quick and efficient
28 July 2025
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