Protyre Autocare - Colchester Reviews 

1,654
•
TrustScore 4.5 out of 5

4.7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB

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Rated 5 out of 5 stars

I had to wait a little bit longer to get my car wheel alignment done but the waiting room is warm and comfortable and the free coffee more than made up for the longer wait. Staff kept me informed and... See more

Company replied

Rated 5 out of 5 stars

Booked in the following week after popping in for tyre and wheel advisory following an MOT. The team were welcoming, advised of process and waited for an outcome. I was kept up to date the whole tim... See more

Company replied

Rated 5 out of 5 stars

Efficient service from the Stanway garage, had 2.30 appointment, enquired just after lunch if I could come in earlier, service phoned back to say yes as awaiting a customer to return call. Got the... See more

Company replied

Rated 5 out of 5 stars

Unlike Kwikfit or Formula1 they manage their bookings so that you are not left waiting all day or have to leave the car for hours on end.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom

  • 01206 210245

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,654)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Super quick and easy to talk to

Clutch pedal went and I called straight away only had to wait a few hours on the day my car was done was back on the road in less than 24hrs altogether thanks to these guys

8 June 2026
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr Sherwood,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service and highly professional

Good service and highly professional

5 June 2026
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr Arowojolu,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

They only booked in part of what I had…

They only booked in part of what I had asked for then once finished I had to return as the string wheel was a quarter turn out

25 May 2026
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great Car Service

The service on my car was carried out professionally and handed back to me in good condition, the staff Jake and Amy were professional and very informative as well as friendly. I will certainly be recommending Protyre Autocare to my friends. Thank-you Jake, Amy also staff who actually carried out the work on my car.

13 May 2026
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, got all 4 tyres replaced as well as wheel alignment. Pleased with the price, it was a lot cheaper with Protyre than it was going through my dealership. I booked online and they had a discount code for the wheel alignment. The women at the front desk was lovely, and called to confirm my car was ready to collect. The job was completed in under an hour and I was very satisfied. Would 100% use again.

20 May 2026
Rated 5 out of 5 stars

Great choice, good service and competitive pricing

Had two front tyres replaced at a very good price point, especially as I took advantage of the "£20 off when purchasing two tyres" offer which was there at my time of purchase. I also took up the offer of having the tracking done at a 50% discounted price.
What I found impressive was the range of tyres offered. Other outlets typically offer between 2 and 5 options but here the choice was immense. I did a bit of tyre research before purchasing and decided against going for the budget option, (which actually would probably have been ok for my little hatchback). I went for something a bit more "mid range" which did not work out much more expensive than the budget option at other outlets once the discount had been applied.
Overall very pleased and would definitely use this company again.

22 April 2026
Rated 5 out of 5 stars

super helpful

super helpful, great service & super quick too. WOuld recommen them highly to others & definitely use them in the future too

23 April 2026
Rated 5 out of 5 stars

Time frame

The staff are good at telling you when they can get your car in for the repairs , And they are quick to get it done in a small time frame.

22 April 2026

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