I have been using these guys for more than 15 years fantastic staff, service and they price match.
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See what reviewers are saying
Do not trust your pride and joy with anyone else. Time and time again these guys always blow my mind with their professionalism, friendliness and attention to detail. Lee handled the change of my tyre... See more
I had a great experience at Protyre Cardiff. The staff were incredibly accommodating from the moment I arrived and took care of everything quickly and professionally. The wait time was surprisingl... See more
The staff at Protyre are always friendly and helpful. They know what they are doing better than some main dealer garages do, and they have solved problems with a couple of our cars much more quickly... See more
Company details
About Protyre Autocare - Cardiff North Clive Street W R
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
North Clive St,, Grangetown, CF11 6NR, Cardiff, Glamorgan, United Kingdom
- 02920 396162
4.8
Excellent
451 reviews
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Been using more than 15 years
I have been using these guys for more than 15 years fantastic staff, service and they price match.
30 September 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Dear Ken,
Thank you so much for your incredible loyalty over the past fifteen years. We are absolutely thrilled to hear that our team at our Cardiff North Clive Street consistently delivers fantastic service and great value for you.
Your long-term support means the world to us, and we look forward to continuing to take care of you for many more years to come.
Kind regards
Kayliegh
Customer care - Protyre
Excellent friendly service and the…
Excellent friendly service and the free coffee is great as well
9 October 2026
Unprompted review
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Glyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Repeat customer over many years
Repeat customer over many years. Always excellent service and fair prices
7 October 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Mr Hartley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff,quick and know their…
Very helpful staff,quick and know their job.the price was also very good.
30 September 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Martyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre pressure sensor fixed
Really helpful with fixing a faulty tyre pressure sensor.
23 September 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Marie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful happy with the price 1st…
Very helpful happy with the price 1st class service as always many thanks
9 September 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Clive Street Cardiff
I purchased a Groupon voucher to have my air conditioning recharged at a Protyre Centre, choosing the Clive Street branch in Cardiff as it was the closest to me.
Unfortunately, trying to arrange the booking was an absolute nightmare. I attempted to phone the branch numerous times over several weeks, but nobody ever answered. I eventually had to contact another Protyre garage, which didn’t offer the AC service, just to find out what was going on. I was told that the Clive Street branch’s phone line had apparently been down for weeks, with no update provided online, and the alternative number they had been given didn’t work either.
I was then given the store manager’s direct email address and contacted them, but received no response. I had to call the other Protyre garage again and ask them to email the manager on my behalf and request that they contact me. Eventually, I received a phone call and was told that my car had been booked in.
However, when I arrived at the branch, I was told that I wasn’t actually booked in. The staff seemed confused about the situation and questioned who I had even spoken with. To their credit, they agreed to carry out the work that day, although after everything that had happened, I was left wondering whether the service had actually been completed correctly.
What was most disappointing was the complete lack of apology or acknowledgement for the inconvenience caused. The whole experience involved weeks of trying to make contact, being passed around between branches and ultimately arriving for an appointment that apparently didn’t exist.
Based on my experience, I would avoid this branch. If you do use Protyre, I would strongly recommend contacting the branch in advance and making absolutely sure that your booking has actually been recorded.
7 September 2026
Unprompted review
Reply from Protyre Autocare - Cardiff North Clive Street W R
Dear Stuart,
Thank you for bringing your experience to our attention. We sincerely apologise for the significant difficulties you encountered while trying to book in at our Cardiff North Clive Street. We understand your frustration with the communication issues, the unacknowledged booking, and the overall lack of apology. We are truly sorry for the inconvenience and the negative impression this has left.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff very friendly and work carried…
Staff very friendly and work carried out fast and efficiently.
14 August 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Mr Lock,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Mr Gibson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ahead of schedule I got asked to put my…
Ahead of schedule I got asked to put my car straight into the bay. Then got asked to help myself with selection or teas and coffees. By the time i had even finished making my coffee, 1 tyre was already completed. Staff keot me chatting and was very friendly and easy to get along with. Highly recommend then to anywone.
3 August 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Jayesh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from Jason
7 August 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I popped my tyre flat on a curb
I popped my tyre flat on a curb - thank god for Protyre who sorted it out quickly so I could drive my car home!
15 July 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good lads fast service and lovely…
Good lads fast service and lovely coffee from there machine
13 April 2026
Reply from Protyre Autocare - Cardiff North Clive Street W R
Hello Adam,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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