Protyre Autocare - Canterbury Reviews 

855
TrustScore 4.5 out of 5

4.7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Luke and Lewis always do an incredible job keeping me updated regarding service. As well as going the extra mile to fit me in on numerous occasions. I recommend protyre highly and would highly su... See more

Company replied

Rated 5 out of 5 stars

Canterbury Protyre branch has to be the best and friendliest garage I’ve ever been to. Your employees that I met on were very welcoming and all appeared to be happy and enjoying their work. Luke in... See more

Rated 5 out of 5 stars

All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.

Company replied

Rated 5 out of 5 stars

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom

  • 01227 455548

4.7

Excellent

TrustScore 4.5 out of 5

855 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(855)

33,606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I receive fantastic service from Pro…

I receive fantastic service from Pro Tyre every time I take my car there. The staff are very friendly and helpful.

15 September 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Daniel​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Repeat MOT

Repeat MOT, had service done at another appointment. As always reception was welcoming and information was given regarding completion times. MOT was completed on time and i was very satisfied with the service

8 September 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

When ever I need tyres I go to pro tyre…

When ever I need tyres I go to pro tyre and the lads there always pull out all the stops to accommodate, always do a good price and a 1st class service, I had a problem with my locking wheel nut on one visit and they manage to get a tool made to get the old nut off I was well pleased

23 August 2025
Unprompted review
Rated 4 out of 5 stars

Good price.

Service and MOT at a good price and I was able to choose from a variety of dates. What stopped me giving 5 stars is that they said it would be 3 hours but it ended up being over 4 hours.

20 August 2025
Rated 5 out of 5 stars

Very happy with the way the staff…

Very happy with the way the staff conducted them self and the service well done I will be back again

21 July 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very honest, knowledgeable and very friendly. They went out of their way to help me get quickly back on the road, so I could pack the car for our holidays.

13 August 2025
Rated 4 out of 5 stars

Canterbury did a good job

Canterbury did a good job, aligned the wheels precisely, car steering much better now. Would have given 5 stars but tyres not in stock and had to wait and chase up. But all good now.

13 August 2025
Rated 5 out of 5 stars

Great

Ordered on line and managed to get next day fitted

6 August 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Katerina​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Good price good service

Good price turned up 15 mins early took car straight in was surprised how quickly they dealt with checking and re-gassing air con would recommend to others

30 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look