I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant left the car to have new tyres fitted,they realised I had ordered the wrong width phoned me straight away and told me and fitted the right ones job done at a fantastic price.
Company replied
Good friendly welcome on reception told how long I would be great service from start to finish and best price for premium tyres will definitely return
Company replied
Contacted Protyre late afternoon. They booked us in really quickly for the next day, obtained the (unusual) part in the meantime and rang us to say they could do it three hours earlier than booked, if... See more
Company replied
Company details
About Protyre Autocare - Buxton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom
- 01298 353790
4.7
Excellent
619 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Buxton
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely brilliant left the car to…
Absolutely brilliant left the car to have new tyres fitted,they realised I had ordered the wrong width phoned me straight away and told me and fitted the right ones job done at a fantastic price.
21 January 2026
Reply from Protyre Autocare - Buxton
Hello Jonathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I had no appointment but was alarmed by…
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey.
I called in and was helped immediately by Dan making my long drive home worry-free.
What super service - cheerful and concerned. Put me at ease at once.
Well done, garage, on such a positive can-do attitude 👏 and thanks again, Dan
25 June 2026
Unprompted review
Reply from Protyre Autocare - Buxton
Hello Colette,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly welcome on reception told…
Good friendly welcome on reception told how long I would be great service from start to finish and best price for premium tyres will definitely return
24 June 2026
Reply from Protyre Autocare - Buxton
Hello Kev,
We truly appreciate you sharing your positive experience with us. We are delighted to hear that you received great service from the team in centre and found our tire prices competitive. We look forward to your next visit!
Best regards,
Eddie
Customer Care - Protyre
They gave me confidence that they knew…
They gave me confidence that they knew what they were doing and were honest people
22 June 2026
Reply from Protyre Autocare - Buxton
Hello Philip,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very knowledgeable staff
Very knowledgeable staff, always polite and informative. Very flexible with booking times. Just the service anyone would look for.
22 June 2026
Reply from Protyre Autocare - Buxton
Hello Kev,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
great service from helpful staff
15 June 2026
Reply from Protyre Autocare - Buxton
Dear Peter,
We appreciate your 5-star review.
We are delighted you were happy with our service at our Buxton branch.
Thank you for your feedback it means a lot to the team.
we will look forward to welcoming you back in the future.
Kind regards
Kayliegh
Customer care
I felt it was good value for the cross…
I felt it was good value for the cross climate tyres!
15 June 2026
Reply from Protyre Autocare - Buxton
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buxton
Hello Mr Hoskins,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful staff and reasonable…
Friendly helpful staff and reasonable price for AC regas.
3 June 2026
Freindly and reliable service
I've always had good service from Protyre. This time, they ordered my new battery, it arrived three hours later and then they fitted it in 15 minutes.
13 May 2026
Good Value
Work undertaken was a routine service. Good availability. Good value. Transparent pricing for the standard offering.
7 May 2026
Had a puncture and they fitted me in…
Had a puncture and they fitted me in the same day even though they were busy nice to see reception manned by a very polite young lady
8 May 2026
Use Buxton for many uears and the…
Use Buxton for many uears and the service has always been excellent - the personnel may change but the high standard is maintained+
6 May 2026
Was told they would match the online…
Was told they would match the online 25% off for aircon regas whilst having tyres fitted. But when I got my email reciept I had been full price.
4 May 2026
Reply from Protyre Autocare - Buxton
Dear Steve Mycock,
Thank you for your feedback. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion due to the price.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.